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    Jack's Family Restaurant

    2.7 (29 reviews)
    Open 4:00 am - 10:00 pm
    Updated 1 week ago

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    a man standing at a counter in a fast food restaurant
    Jerie H.

    This wasn't my fav jacks. The food was just ok, not like jack normally is. The eggs were just cold and the gravy was runny. Don't think I'll stop here again. But the workers were super sweet.

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    Ordered 6 double biscuit and gravy and only got gravy for 3

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    1 year ago

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    4 years ago

    Service is awful. The food is pitiful. The staff is rude and it's a hard pass. Don't even waste your time and the service is awful.

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    2 years ago

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    Cracker Barrel Old Country Store

    Cracker Barrel Old Country Store

    (53 reviews)

    $$

    While traveling back home from Arkansas, we decided to stop in Birmingham. Weren't too hungry and…read moredefinetly didn't want any more fast food. Cracker Barrel was super close to our hotel so we walked over. This must be a location that hald already gone through the remodel as it didn't seem as "cluttered" with decor as the old version. It also wasn't remodeled to the point that it looked like an entirely different restaurant, either. We were seated quickly as there was no wait when we arrived. We were greeted by the manager as we were escorted to our table. Alex H., our waiter, wasn't far behind. It may have been one of his first days by himself as he seemed a little hesitant... but then again, the manager was stoking the fire right near him... so maybe he was just nervous. Alex did a great job. Our orders were brought fairly quickly, including the ever elusive Broccoli cheese casserole. The portions were perfect for us that day (they seemed smaller than normal but we weren't starving anyway.) He very politely handed them to us plate by plate and came back twice to check that everything was well. I HAVE to mention that Alex even used proper English which isn't common in daily conversation. More often than not, people choose to use slang. This is likely one of the best visits to Cracker Barrel that we've had in a long time. Alex should be promoted to a peer trainer! That would definitely improve the perception of the Barrel!

    We went there last night. We were very disappointed. The waiter that would have been assigned our…read moretable couldn't keep his pants up. He was constantly pulling them up from the back. So we requested another server. My husband ordered meatloaf. When it came to the table, it was so dry that it looked like a burnt sponge. We called our sweet waitress over and explained that we were not going to eat it. Her response was I knew there was going to be a problem. In which I didn't appreciate that comment. So we sent the whole plate back and told her to take it off our bill. She did. Not one manager came to our table to check on us. Needless to say we were quite disappointed in the food and the cleanliness of the staff. His hands were down in the back of his pants. Please get a belt, it does help to keep your pants up. We won't be back to the restaurant.

    Jack's Family Restaurant - hotdogs - Updated May 2026

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