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    Jacks

    4.2 (14 reviews)
    Open 7:30 am - 5:00 pm

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    Seasonal menu - A red and white menu card displays a winter menu with various hot beverages at Jack's in Knoxville, TN, including lattes, matcha, and tea.
    Natalie C.

    It was a snowing, frigid Saturday morning but I had an appointment in the area so I had to leave my house. I knew I wanted a warm cup of something for the drive back home but I didn't want to walk downtown and it really didn't make sense to move my car, so I figured I'd look around the area to see if there was a place I could easily walk to. I walked past 2 store fronts and saw Jack's. I went in and I'm so happy I did! The place is cozy on the inside with the coffee bar and plants on the wall as soon as you enter. There are also other things to look at for purchase such as soaps and candles as well. I didn't have time to peruse the store entirely to see what else they have, but next time I'm making the time to do so. I was greeted when I walked in by the 2 baristas. I told them it was my first time in the store and they told me about their seasonal menu on a standup card by the register. I took a look and immediately had a dilemma with which drink to order--they all sounded so good! I decided on the Nutcracker latte since those flavors will soon be leaving us. I told them that I usually order a black americano because I love the flavor of coffee and don't enjoy sweet drinks. They said they could put in only half the amount of the syrups to see if that will better fit my tastes and if anything, they could always add more. So I decided to give that a try (I also ordered it with a double shot of espresso and oat milk). It was $7, so a little more pricy than some other places, but my drink was so smooth and had a really nice flavor--not too sweet, just right. So I'm okay with paying more for quality and good service. It wasn't busy when I went in--just myself and another customer sitting at one of the few tables when you walk through the door. Both baristas were friendly and helpful when I was asking questions about their menu and my preferences. They also did a great job making my drink just how I liked. I will visit this place again and look forward to trying something else on their menu and making time so I can sit and enjoy the atmosphere as well as look through more of the shop.

    knick knacks - A person holds a sticker of a city skyline with a tower, with a display of other stickers in the background.

    The people are so down to earth and friendly. If I lived closer i'd be here a few times a week. The vibe is very 'plant mom'-esque with a bunch of really cool home goods you can peruse. They've got some games (we played dominos) and art that is for sale. And the espresso that I got was amaaaziing, i was buzzin for a good 2 hours. Next time i'm in knoxville i'll be back!

    The register and mixed goods. - A retail store interior featuring wooden shelves stocked with home decor, ceramics, and accessories, with a mural on the dark wall and customers in the background.

    Place had an awesome vibe and would be good to chill or work at, but even when it is not busy a single coffee took over 30 minutes to make. They only had one employee on a Saturday morning. If you want to sit down with a laptop I'd recommend this place. If you want to drink coffee it might be quicker to walk to Peru and harvest your own beans. Edit: the single coffee ended up taking LITERALLY 55 minutes.

    A small, fluffy brown puppy is held by a person wearing a gray sweatshirt at a cafe table, with iced coffee in a plastic cup nearby.
    Reema P.

    Cute little place! I really enjoyed it and love their oat milk lattes! Everyone is so sweet. I brought my sweet pup there and she loved it! Definitely going to be back to enjoy the shop and flowers!!

    I tried the Cardamom latte ...so good
    Cory B.

    I really enjoy visiting this place. First they have amazing coffee that is from a local company. They also have some pastries that look tasty too. Outside of that Jack's sells items like soap, chocolate, artwork, and much that is all made here locally. It is a very cool store concept. I will be back soon

    Inside - A plant shop interior featuring brick walls, wooden shelving units filled with potted plants, and a hardwood floor. Overhead lighting includes modern globe fixtures.

    I loved the atmosphere! The coffee was great also. I love that there were plants all around me while I did the most dreadful essay. The coffee and vibe overall just made me happy to be there. The baristas that I encountered were lovely also. Love it!

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    30 days ago

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    9 months ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Lovely, relaxed vibe. Super cute goods (love our scruffy day mug!) and really friendly staff :)

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    5 years ago

    Love this place! Fantastic espresso and great place to get a snack and shop around a little

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    7 years ago

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    5 years ago

    They've haven't offered hot lattes in almost two weeks... and they're a coffee house! Ridiculous? Most definitely.

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    Review Highlights - Jacks

    I ordered a delicious iced caramel latte with oat milk and it was probably one of the best I've ever had.

    Mentioned in 3 reviews

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    Jacks - artsandcrafts - Updated May 2026

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