Would not come back for warranty work cost me another 400.00 to fix his garbage work no phone call…read morenothing said he'd be here for 2days and no show

Keith and team have done an amazing job at our family cottage. He is someone that can do it all! He…read morehas helped our family with small and big jobs. Everything from rewiring electrical and installing a ceiling fan to helping us in a time of need when we had a pipe burst inside the cottage this spring. He can honestly do it all and doesn't cut corners. At the end of the day, it's about your family being safe with the work that was just done. It's hard to put value on that, but Keith brings that value. Would recommend to everyone.

Amazing! Talk about some great people! Professional, generous with their advice and ready for…read morewhatever surprises come up! Chris was the gentleman who helped me. Would recommend all day long. You won't be able to find better. Bless you guys for all your help.

Needed plumbing for a burst pipe. Called their regular…read morenumber and their emergency number and left messages on both. Never got a call back. Very disappointed

My go to HVAC contractor for service work and for regular my homes regularly scheduled maintenanceread more

I called at 8am when the furnace went out the night before and Adam answered and said since I was…read morewithout heat he would find a way to make it out that day. He got them aroudn noon and got me all fixed up and running. Saved my spring break with the grandkids. Very professional and friendly. Highly reccommend.

Moved into this new house called Classic to inspect furnace, they recommended replacement which I…read moreknew to be the case. Price was right at 3000. I said Let it happen. I am going to copy and paste a letter I sent to the owner Dave. Of the list "most" got done and I went away. Didn't want to leave a negative review but this one is earned. The following spring my AC was inoperative so I called and the tech came right out. Diagnosed new compressor assembly, thousands, I said how much for whole system and waited for his estimate. Meanwhile I called another company out and the technician immediately found the chipmunks had chewed the wire on the outdoor compressor unit. 85.00 shame on the chipmunks. I was watching youtube and saw a Classic commercial and decided the review was in order. To:dtmasterplumber@yahoo.com Hello David you sent me a paid receipt for my new furnace so I assume you are the man.  Thank you for the paperwork. I have a couple issues.  After a couple days my ignitor shorted. Your technician came out timely, said it was pinched at factory need to order, tomorrow. ok.  I mentioned to your tech they left the old furnace in the crawlspace and he said he would pick it up upon part installation, ok.  Friday came and went no call, the furnace is working fine so ok. Today I went down to the crawlspace to put salt in the softener.  Let me list a couple of concerns: Take old furnace Light coming through wall where exhaust vented. Furnace water drain at foot of ladder the old drain went back behind the the ladder this furnace also seems to put out more H2O possibly a mud bog where I climb in to salt the softener. (not done) Never seen so much aluminum type tape verses sheet metal. If that's industry standard ok it seems solid and perhaps durable. Looks different. I don't know how important the cold air return is to this type of furnace but it could use a little more tape. At the bonnet in front a small gap does that make me at 92 percent? (not done) Clean the work area, you know broom clean. It can be saddening for the customer to walk into minor mess when cleaning it up takes so little effort.  Bad JU JU  Heck there's an apprentice on site. (kind of done) The pipe coming out of the roof or the floor in this case has been disconnected but still hanging down with small pile of sandy ash in the elbow.  I can certainly remove any troubling section in my life but when you went  out the wall not the roof (as the receipt indicates) I would  hope you will neaten and plug? As your technician was advising me to the furnace choices I asked if the 95 percent would waste enough heat to heat the crawlspace. I pointed out it was a long ways to the end of the crawlspace with bathroom plumbing at the end. He motioned he could cut a vent in the duct above where we sitting.  I reminded the helper about cutting the vent but perhaps it got lost in the heat of repair. I have installed temp sensors in the crawlspace and the vent may be critical. (Pity fully done) Is the intake just open? (still somewhat curious) Just moved in this home and getting familiar and ready for winter.  I am sure your tech can resolve these minor issues and if I only discussed them with him at ignitor installation the company owner may be unaware.  Your tech was polite straight forward, I fear for the training of the young man. He to is polite and has harvestable potential. I recently retired from business. Customer Satisfaction numbers affected profit by hundreds of thousands of dollars in corporate "kickbacks" then of course the real reason for our focus customer retention and word of mouth. What bothers me most is  I want my name attached to glowing reviews of Classic Plumbing and Heating and at this point not so much.  If I need it Help a Brother out David. Ralph Sent from Mail for Windows 10

Won't repair improper ducting and condensation drains. $13K for horrible service and defective…read moreworkmanship. Next stop the state licensing for help

We are restoring a century-old log cabin on the Ausable. After our first contractor repeatedly…read morefailed to return phone calls, we were fortunate to find Zach Fessler. Zach arranged to meet us at our convenience and patiently explained the pros and cons for the different alternatives for a new heating system. He is friendly, thorough and clearly knows his business; after a thoughtful discussion, Zach sent a clear and understandable proposal at a fair price within a day. We chose ZNF and we are glad we did. The work was done expertly as promised. Zach returned every call promptly - even when he was on a family vacation - and made a point to come to the cabin weeks later when our propane service was installed to oversee the tank installation and fire up the new furnace. Even our general contractor, a contractor who has built and restored homes and log cabins for nearly 40 years, was impressed and confident in Zach's recommendations and work.

Scheduled an appt for zNF to look at our AC unit not cooling…read more Zack never showed up or called on the scheduled day.

They ghosted us, won't return phone calls, and did not fix appliance. The repair tech that they had…read moresent out was very nice and was knowledgable. The problem lies in their office.

Hometown is an awful company. Since I had a DTE home warrantee, DTE selected them to do service on…read moremy refrigerator. The technician had no clue how to open the front panel. He was so lost that he had to "you tube" how to get access to problem area. Finally he said he would order the damaged part, after two weeks of no response, I called them. They never got back to me. DTE called them, they never got back to them. This went on for a total of 8 calls with no call back on status. Finally, I had to get DTE to authorize another company to come out and repair my refrigerator. They found and fixed the problem. Hometown totally misdiagnosed the issue. Hometown was a total waste of time.

Friendly and qualified service. Easy to schedule an appointment with, good communication with us…read morefor every aspect and reasonable prices.

From the owner: Heating, cooling, boiler systems, and all appliances, refrigeration, hot water heater repair 24/7…read moreservice 5 calls every Saturday at regular rates