Needed plumbing for a burst pipe. Called their regular…read morenumber and their emergency number and left messages on both. Never got a call back. Very disappointed

They responded to my call, arrived timely, were reasonable with charges, and offered solutions to…read moreother challenges.

I called at 8am when the furnace went out the night before and Adam answered and said since I was…read morewithout heat he would find a way to make it out that day. He got them aroudn noon and got me all fixed up and running. Saved my spring break with the grandkids. Very professional and friendly. Highly reccommend.

From the owner: Welcome to Cooley Mechanical's Yelp page! We're delighted to have you here. What sets us apart is…read moreour unwavering commitment to excellence in air conditioning, heating, and refrigeration services. Our Yelp page showcases reviews and testimonials from satisfied customers, providing a glimpse into the quality of our work. Your feedback is invaluable, and we encourage you to share your experience with us. Whether you seek reliable HVAC services or want to learn more about our company, our Yelp page is the perfect starting point. Specializing in air conditioning and heating installations, we bring over 17 years of experience to our community. We're dedicated to finding solutions tailored to your needs. What makes us unique is our personalized approach to customer service. We prioritize open communication and transparency, ensuring you're informed every step of the way. Our team of skilled technicians is committed to delivering prompt and professional service, backed by years of industry expertise. At Cooley Mechanical, we understand the importance of reliability and efficiency in your HVAC systems. That's why we only use high-quality materials and cutting-edge technology to ensure long-lasting solutions. From installations to repairs and maintenance, we're here to meet your HVAC needs with precision and care. Contact us today to schedule an appointment and experience the Cooley Mechanical difference for yourself. We look forward to serving you soon!

Moved into this new house called Classic to inspect furnace, they recommended replacement which I…read moreknew to be the case. Price was right at 3000. I said Let it happen. I am going to copy and paste a letter I sent to the owner Dave. Of the list "most" got done and I went away. Didn't want to leave a negative review but this one is earned. The following spring my AC was inoperative so I called and the tech came right out. Diagnosed new compressor assembly, thousands, I said how much for whole system and waited for his estimate. Meanwhile I called another company out and the technician immediately found the chipmunks had chewed the wire on the outdoor compressor unit. 85.00 shame on the chipmunks. I was watching youtube and saw a Classic commercial and decided the review was in order. To:dtmasterplumber@yahoo.com Hello David you sent me a paid receipt for my new furnace so I assume you are the man.  Thank you for the paperwork. I have a couple issues.  After a couple days my ignitor shorted. Your technician came out timely, said it was pinched at factory need to order, tomorrow. ok.  I mentioned to your tech they left the old furnace in the crawlspace and he said he would pick it up upon part installation, ok.  Friday came and went no call, the furnace is working fine so ok. Today I went down to the crawlspace to put salt in the softener.  Let me list a couple of concerns: Take old furnace Light coming through wall where exhaust vented. Furnace water drain at foot of ladder the old drain went back behind the the ladder this furnace also seems to put out more H2O possibly a mud bog where I climb in to salt the softener. (not done) Never seen so much aluminum type tape verses sheet metal. If that's industry standard ok it seems solid and perhaps durable. Looks different. I don't know how important the cold air return is to this type of furnace but it could use a little more tape. At the bonnet in front a small gap does that make me at 92 percent? (not done) Clean the work area, you know broom clean. It can be saddening for the customer to walk into minor mess when cleaning it up takes so little effort.  Bad JU JU  Heck there's an apprentice on site. (kind of done) The pipe coming out of the roof or the floor in this case has been disconnected but still hanging down with small pile of sandy ash in the elbow.  I can certainly remove any troubling section in my life but when you went  out the wall not the roof (as the receipt indicates) I would  hope you will neaten and plug? As your technician was advising me to the furnace choices I asked if the 95 percent would waste enough heat to heat the crawlspace. I pointed out it was a long ways to the end of the crawlspace with bathroom plumbing at the end. He motioned he could cut a vent in the duct above where we sitting.  I reminded the helper about cutting the vent but perhaps it got lost in the heat of repair. I have installed temp sensors in the crawlspace and the vent may be critical. (Pity fully done) Is the intake just open? (still somewhat curious) Just moved in this home and getting familiar and ready for winter.  I am sure your tech can resolve these minor issues and if I only discussed them with him at ignitor installation the company owner may be unaware.  Your tech was polite straight forward, I fear for the training of the young man. He to is polite and has harvestable potential. I recently retired from business. Customer Satisfaction numbers affected profit by hundreds of thousands of dollars in corporate "kickbacks" then of course the real reason for our focus customer retention and word of mouth. What bothers me most is  I want my name attached to glowing reviews of Classic Plumbing and Heating and at this point not so much.  If I need it Help a Brother out David. Ralph Sent from Mail for Windows 10

Won't repair improper ducting and condensation drains. $13K for horrible service and defective…read moreworkmanship. Next stop the state licensing for help

We are restoring a century-old log cabin on the Ausable. After our first contractor repeatedly…read morefailed to return phone calls, we were fortunate to find Zach Fessler. Zach arranged to meet us at our convenience and patiently explained the pros and cons for the different alternatives for a new heating system. He is friendly, thorough and clearly knows his business; after a thoughtful discussion, Zach sent a clear and understandable proposal at a fair price within a day. We chose ZNF and we are glad we did. The work was done expertly as promised. Zach returned every call promptly - even when he was on a family vacation - and made a point to come to the cabin weeks later when our propane service was installed to oversee the tank installation and fire up the new furnace. Even our general contractor, a contractor who has built and restored homes and log cabins for nearly 40 years, was impressed and confident in Zach's recommendations and work.

Scheduled an appt for zNF to look at our AC unit not cooling…read more Zack never showed up or called on the scheduled day.

They ghosted us, won't return phone calls, and did not fix appliance. The repair tech that they had…read moresent out was very nice and was knowledgable. The problem lies in their office.

Hometown is an awful company. Since I had a DTE home warrantee, DTE selected them to do service on…read moremy refrigerator. The technician had no clue how to open the front panel. He was so lost that he had to "you tube" how to get access to problem area. Finally he said he would order the damaged part, after two weeks of no response, I called them. They never got back to me. DTE called them, they never got back to them. This went on for a total of 8 calls with no call back on status. Finally, I had to get DTE to authorize another company to come out and repair my refrigerator. They found and fixed the problem. Hometown totally misdiagnosed the issue. Hometown was a total waste of time.

Friendly and qualified service. Easy to schedule an appointment with, good communication with us…read morefor every aspect and reasonable prices.

From the owner: Heating, cooling, boiler systems, and all appliances, refrigeration, hot water heater repair 24/7…read moreservice 5 calls every Saturday at regular rates