We have used Dan's services for over 25 years. He has replaced water heaters, installed a new…read morefurnace, installed whole house air conditioning and responded quickly to water leaks and heating issues.

this business took 5 hours to replace a kitchen sink faucet, a bathroom sink faucet and put a new…read moreflange on a toilet - with a charge of $425 for labor - ridiculous. Also, had to tell the plumber that the hot and cold water on the bathroom sink were reversed and then had to call them back because there was a leak from the garbage disposal from the kitchen sink. Do yourself a favor and find another plumber

Great experience!! Justin's was quick to respond to my voicemail, showed up a little before the…read moretime we had scheduled, and was able to free up the clogged line quickly. He was incredibly friendly and explained everything he was doing thoroughly. I would definitely use him again. Heads up, they only accept cash or check.

From the owner: Our business specializes in clearing clogged and frozen drain lines. I ensure you we will not leave…read moreuntil the job is done.

Great job I was…read moreable to make a quick phone call, schedule the appointment right away, which was a great positive for T&M Plumbing They showed up 1/2 hour earlier than promised, which was great for our home needs The price paid was definitely better than I had thought, since it was really an emergency situation for us It was great to know, that they will send me a reminder about the need to clean the tank in a few years

From the owner: Remodel & New Construction Boiler repairs & installment…read moreChimney & combustion piping Dryer & fan venting Duct work & vents Furnace repairs & change-outs Gas leaks Gas piping Heat pumps Heat runs Radiant in-floor tubing Range hoods Temperature control Thermocouples Unit heaters Broken water pipes Drain cleaning Faucet repair & installation Garbage disposals Gas connections Fixture repair & installation Leak repair Roof drains Septic Pumping Sewer piping & drain cleaning Sump Pumps Water Heater installation/repair Water pressure issues Water purifiers

Requested they replumb a house for a remodeling and they never pulled a permit and wanted to charge…read moreus an additional $1300 after we already paid them our down payment. After calming down, and since they already started the work, we agreed to pay it but they then refused to complete the work. When we asked for our money back for over payment, they said the work they did pretty much cost what we paid. Turns out they aren't even licensed! Never use this company. Crooks. Read BBB..You'll see.

The company responded quickly, however they also charge $100 just to assess and give an estimate.read more

We had a top-notch professional experience with Family Plumbing & Htg. who installed a mini-split…read moreductless air conditioner and heater on our 2nd flood condo in Boyne City this summer. Our communications were promptly responded to and we enjoyed an inspection, bid and installation in a short time period. The Bryant unit installed was done right the first time and works as we expected. Their office staff and installers were helpful, professional and keep us informed. Would use them again.

I'll be posting a very detailed review complete with model number and a price breakdown later today…read morebut I wanted to get this out quickly to save anyone the mistake of using this company. First they don't and WON'T give a parts and labor price breakdown on their estimates or invoices which should have been the first red flag. I've used this plumbing service before but didn't require any expensive parts previously. Their labor rate is high but you get what you pay for in my opinion so I don't mind that. However I received an estimate for $1600 for parts and labor combined to replace a pressurized well tank and again they refused to separate it. I figured that it was a complicated installation because I priced the tanks and they cost around 4 to 5 hundred dollars. We were without water so I agreed to the estimate. They came on Friday but said they couldn't complete the job until Monday due to parts availability even though the parts are available at every local hardware and big box store. Monday came and went after being without water all weekend and they stated that the parts came in late and that they couldn't finish until Tuesday. I was extremely surprised when the plumber called me and said that he was finished after an hour. ONE hour of labor and a $500 tank cost me $1600. I believe their labor is $160/hr. I'll be posting the exact model number when I get home so everyone can see exactly how much they overcharged and actually just plain price gouged me. My fault for agreeing to the price but shame on Family Plumbing and Heating for not being more transparent with their pricing, not hitting promised deadlines and doubling or even tripling the price of parts when people are desperate, just want running water, and unnecessarily removing a part that was working but leaking a little to shut off water to the house for the whole weekend and putting us in a position where switching companies would have added to the time that we were without water and creating a desperate situation. I have cancelled my service contract with Family Plumbing and Heating and I'll be using J&P heating and cooling going forward. Hopefully this will save a few people from being ripped off.