Sarah was absolutely amazing during our visit. She helped my friend pick out her engagement ring…read moreand was so patient with our never ending questions and very knowledgeable about current trends. Their rings are absolutely beautiful and I look forward to visiting again during our next trip to manistee!

went in to get a watch battery replaced: friendly and prompt service $10, while you wait. Very…read morehappy! Looking around: they carry various jewelry, but I noticed they have a good selection of pieces made with Michigan stones and beach glass and Petoskeys. Plus--dog friendly!

Great selection and very kind, informed staff. I love to visit this place every time I am in town!read more

Very nice people and great learning experience!! Many variety of rocks and jewelry to chose from!read more

This store is everything sparkling! The diamonds are absolutely beautiful. The variety in Jewelry…read morepieces is pretty impressive given that it is a locally owned store. The lifetime guarantee that is included with a purchase of their diamond pieces is great as well. Staff is so helpful, knowledgeable and friendly every time I come here. Worth the stop if you are looking for a beautiful piece of Jewelry to add to your collection.

Bought my fiance's ring here... very friendly, incredible customer service. We love the ring!read more

Excellent customer service! Superb selection of quality jewelry! We're open till 5 o'clock my…read morefriend Donna

My eye glasses had broke I learned that they could be laser soldered. I live over an hour away,…read moredrove down this morning and had my glasses fixed in less than an hour. Small town family business with actual craftsmen. So so very happy to have found them. They saved the day for me.

I am new to town and lost a stone from an anniversary ring during the move. James created a…read morebeautiful replacement. The store is incredible, with wide range of prices. Definitely a fan.

I couldn't tell you yet. I made a call to ask if they serviced tag watches and no return call or…read moretext that I can fine anyway. I will let you know how things turn out if and when they do.

I wanted to give this place my business, but I will be going elsewhere. It's unfortunate because I…read moream very loyal to small businesses, and I truly felt like this one didn't want my business. I would have continued coming back if the situation had been handled differently. I originally came in to have my antique engagement ring resized (all tanzanite and gemstones). The woman who helped me was very kind and had no issue that there were no diamonds, and the ring turned out beautifully. However, when I returned yesterday to have my wedding ring repaired (the metal band was damaged), I was rudely turned away because the stone was not a natural diamond but moissanite. I explained that it was the metal that needed repair, but I was dismissed without much consideration simply because it wasn't a diamond. I understand some jewelers may not work with lab-created stones, but the interaction felt very dismissive and unwelcoming. I went to Cc's Jewelers afterward, where they were incredibly kind and provided a thorough complimentary consultation.

does not want to pay anything for used jewelry. But sells it for high dollar. and quite rude.read more

Preusser jeweler they are not. Gouged the back plate of my Raymond Weid watch in two places when…read morechanging the battery. Never said anything about it??

Let me start off by saying this is a great reputable company. We took in my ring that started to…read moreturn yellow from previous place of Vinces. Keep in mind I've only owned the ring for 6 months. They fixed the ring for me and sodered my wedding band and engagement ring together perfect. Told me it would take about a week. I told them I was really needing it sooner as we just got married and was heading to a party over the weekend. Later that day, I received a call from them to state it was ready as the jewelery was able to squeeze me in today. I was beyond happy and will definitely return. They even educated me about my white gold turning yellow. Love this place and will be lifetime customers for sure! Everyone is so friendly and honest !

Didn't buy jewelry here but bought a ring elsewhere and he was willing to put a sizer on it for my…read morewife. Made me look like a hero. Thank you!!!

I can't say enough good things about our experience here! First of all, George and Laurie are…read moreamazing people! They took such good care of us. Not only did they help us choose a beautiful ring, but they chatted with us like friends, recommended places to eat, things to do and sites to see. George bent over backwards to get us the perfect ring and worked so hard to get it done before we left to go home from our vacation. I've never seen anyone so accommodating, professional and knowledgeable. Thank you George and Laurie

What a gem of a place to get comfortable in. Local clothing and "tourist" items abound but the…read morequality here is genuine. We stocked up on cute post cards here like I did last year. Thank you to the kind staff and we are so glad to support our local vacation community.

I've been going to the store for years. BUT I may not go back. I'm upset that their sizes of…read morewomen's clothing do not fit me. I wear a size 20. And the sales person told me that they didn't carry much beyond XL. She did bring me several shirts, ranging from $50-$70. Only one fit. There were no pants in my size. When I asked about the demand for larger sizes, she said she did not have the demand. I thought that maybe it was because people were embarrassed and/or knew better to ask.