Great patient rapport and listening skills, with easy to understand explanations & diagrams.read more

Went to see him for strained shoulders. He showed me some exercises and was to send them to me but…read moreI never got them. I asked for pain medicine he said 800 mg Motrin 3times a day. I ate two servings oatmeal then took first 800 mg and got ill feeling. I asked him for something else so he then sent me a letter dropping me from his practice it is ok because he wasn't very helpful was he

Dr. Alex De Moraes has been my physician for roughly six months. As a healthcare professional…read moremyself, and an executive focused on patient experience, I couldn't be happier with my decision to join his practice at Napa Valley Personalized Care. I initially decided to seek out a new physician because I was extremely frustrated with the amount of time my previous doctor spent with me during the appointment. If I spoke to him for more than five minutes I considered myself lucky. Add to that the frustration of multiple lengthy delays in the waiting room when I had arrived 15 minutes ahead of time as requested. The final straw was when my doctor read a lab results wrong. Fortunately, I had reviewed them myself before the visit, and was able to correct his mistake. It's scary to think of the mistakes that likely routinely happen and go unnoticed by less informed patients. Dr. De Moraes has been spectacular. He spends the time with me to talk about my holistic well-being, rather than the symptoms that brought me to the clinic that day. He is personable, thoughtful, thorough and when I leave his office, or speak to him on the phone, I don't worry that something might have been missed. On one occasion the pharmacy I go to made a mistake on a prescription late on a Friday evening. I was sure I'd have to wait until Monday, but he was available to correct the pharmacy's mistake while I waited and there was no issue. I think what I like most is that he remembers my name as patient, which is what prompted this review. I saw him in the grocery store weeks after I'd seen him and he remembered my name, and asked how I was doing. How crazy is that? My previous doctor wouldn't have known me if I was the only person in the room. Would your doctor know you? I'm extremely happy with my decision to choose Dr. De Moraes as my physician. As I mentioned, I'm a healthcare professional myself and can be very critical of the broken system we all have to endure. Dr. Moraes made has made my healthcare easy to manage and immensely less stressful. I would recommend him to all my friends and family and trust him with my well-being. Thank you Dr. De Moraes!

My mother was under the care of Dr. Alex De Moraes at The Meadows Of Napa Valley Skilled Nursing…read moreFacility while convalescing from surgery for a small bowel obstruction. While the most alarming incident -- involving verbal abuse -- occurred just before her discharge, there were other episodes of negligence during her stay there that can be attributed to Dr. De Moraes. During her stay at the facility, my mother was having very severe breathing problems related to chronic heart failure and post surgery complications. Dr. De Moraes was very resistant to input from both family and cardiologist regarding my mother's heart failure-related breathing issues that are relieved by diuresis. He was extremely upset that I was advocating for urgent attention to this matter and he complained vigorously when I consulted with my mother's cardiologist from UCSF and asked her to call him. The first time Dr. De Moraes spoke to my mother's cardiologist, he denied any signs of fluid overload in my mother and rejected the possibility that this could be causing her breathing issues. Based on my experience as her main caregiver and, seeing that her breathing continued to worsen, I contacted my mother's cardiologist once more and asked her to please call Dr. De Moraes again to try to get him to begin diuresis urgently. After speaking to the cardiologist the second time, Dr. De Moraes finally proceeded to prescribe a version of the recommended treatment. However, Dr. De Moraes refused to administer the medication in the correct dosage and manner and, had my mother complied with De Moraes' dosing, it would have been in great excess of what has been determined as the maximum dosage she can tolerate without experiencing acute kidney injury. My mother, knowing this, was able to refuse the quantities that Dr de Moraes had prescribed and instead she took the medication according to her cardiologist ongoing recommendation. Soon the diuresis began and within 24 hours, her breathing began to improve dramatically. After a few days at The Meadows Skilled Nursing, my concern was increasing about the care of my mother was receiving under Dr. De Moraes and so I began to make plans for her discharge early the following week. Beginning on Saturday afternoon, my mother began having painful spasms and cramping in her rectum and anus. After multiple telephone calls to the facility alerting them of the situation and suggesting that they evaluate her for a fecal impaction, the head of nursing examined her late Sunday afternoon and consulted with Dr. De Moraes. I assume they concluded she had hemorrhoids because De Moraes prescribed Hydrocortisone cream which was administered 16 hours later. All day Sunday, all day Monday and all morning Tuesday, my mother was experiencing waves of spasms and cramping every 15 to 20 minutes and would cry out in pain with each of these episodes. I continued to make contact Head Of Nursing by phone and was told that the doctor had decided the plan of treatment and that I should not continue to interfere. Finally, on Tuesday morning when she was about to be transferred back home, I insisted that they not release her without the doctor examining her. O was told he Had already seen her but actually that was before the fecal impaction symptoms emerged. So I insisted they allow me to speak to the doctor directly by phone. He became very upset with me, calling me the worst family member he had ever had to deal with and saying that I was creating a "barrier of care." I told him that I was acting out of love for my mother and that I was very concerned that she was suffering from a severe fecal impactation and did not think it was a good idea for them to release her from their care without addressing the acute condition and determining whether or not she was in any danger. At that time he made several threats about refusing to discharge her and cutting off our ability to communicate by FaceTime during the rest of her stay (this is all taking place during the Covid-19 crisis and visitors are not allowed into the facility). He finally agreed to examine her and within five minutes was in her room. Upon examination, my mother was found to be fecally impacted and the impaction was cleared. She was then discharged and transported home. The pain did not come back and has not come back since. Her 48 hour ordeal was now over. However during the process Dr. De Moraes proceeded to verbally abuse my mother calling her the worst patient he had ever had, a disgusting person and other such things, and saying that she "didn't deserve to be alive." My mother has been very upset in the time since she experienced this abuse. Her memory of the constant waves of excruciating pain, the negligence and the doctor's verbal abuse run through her head throughout the day causing her a great deal of PTSD-like distress. She has had several nightmares involving the doctor as well.

I had rotated cuff surgery in 2004from Dr Franzino.He did a outstanding job.I live in Idaho now but…read morehe is the best so far

I was originally booked for my initial appointment, same day i booked i got a text stating i would…read moreneed to reschedule as the dr was unavailable, ok booked for the following week. The nignt before I got a text message stating my appointment was cancelled and rescheduled to today, july 13th. I did my paperwork prior to arrival as well as brought my imaging disk from my MRI with me as well as my 11 year old daughter .... we are sitting in the reception area for no longer then 3 minutes when i hear one of the 3 ladies behind the desk casually say 'retard' in her conversation with the other employees. Uhh what? 2 seconds later she says 'shit' so i stand up look at them and say uhh hello? Language as i point to my daughter. The one speaking doesnt look at me, her coworker begins to 'whisper' and tells her to 'shut up, that lady is mad, she heard you theres a kid here' Woman with the professionalism of a potato makes eye contact with me, laughs it off and they continue to whisper. I get into the waiting room and there is a bunch of confusion surrounding my MRI results. 25 minutes later one of the women comes in tell me because they would have to get medical consent from my attorney to get my records released to them the doctor said to cancel my visit and i would have to come back another day. This was my 3rd attempt at actually being able to have my appointment, i completed everything they asked me to do in preparation for my appointment but on thier end they waited until im sitting in the office to figure out what they needed on thier end. And because they would need to reach out to my attorney they couldnt be bothered. Absolutely unprofessional from start to finish. The doctor couldnt be bothered to come in to the room himself to speak to me directly after a mistake on thier end and absolutely wasting my time. If i could give less stars i would. Please note this is at his Oakland, CA practice. 7677 oakport drive

Brilliant, Compassionate, kind, funny, professional physician…read more I am shocked to read the review by Janet B. because I think it is unfair and unjust to judge Dr. Nguyen when she has not met him as a patient. My family and I live in Menlo Park. We were referred to Dr. Loc Nguyen by a friend. Dr. Nguyen listened to our problems with compassion and kindness with direct eye contacts without writing something on a computer or paper as other doctors do while we were talking to him. He is also funny and make us laugh in certain situations. He is efficient for referring us to proper departments for many tests. My husband has diabetes and high blood pressure and depression. We have gone to many doctors but he felt worse over time. Dr. Nguyen found ways to adjust the medicines and suggested a diet that my husband feels much better and he is now taking fewer medicines. He is also motivated to take more long walks and he looks healthier and happier than six months ago. When we had questions about the medicines, Dr. Nguyen returned our calls on the same day. His staff at NorthBay clinic is very efficient and responsive when we make Or change our appointments. I have already referred many of my friends and relatives to see Dr. Loc Nguyen. I am so proud to have read his profile before I visited him and I am also proud that Stanford, Dartmouth, and Yale medical schools have created brilliant doctors. Thank you Dr. Loc and staff at NorthBay clinic for taking good care of my family. Sincerely, ChauLong N.

My family is new to Fairfield and we found Dr. Loc Nguyen as our primary doctor…read more I called in a week ago to schedule an appointment for my husband who is having chest pains. First, I asked if they can accommodate to take us in the soonest possible time since the pain might be related to some cardiovascular disease so I really wanted my husband to be seen by a specialist. Unfortunately, the schedule was full and the staff I spoke on the phone didn't show empathy to my concern. So we waited for the earliest available schedule which was after a week. My husband's chest pains has gotten worst. The appointment was today, 10/03/16, @ 8:40am. I called in on the day of the appointment around 7:45am to verify the appointment and address. The staff I spoke to didn't say anything about Dr. Loc Nguyen not showing up today. So my husband arrived at the doctor's clinic at 8:30am, made him wait, then told him that the doctor is not showing up because he called in sick! My husband has to miss at least half day of work so he can go to this appointment then the doctor just called in sick. Dr. Nguyen could have notified his staff earlier that he is not showing up today that way his staff could have advised my husband earlier as well. It just doesn't seem like they care at all. Very unprofessional especially for a health provider. To consider, that I pled the staff for an appointment because the chest pains that my husband's having might be posing a major concern. I had a background in the healthcare industry as well, and I believe that going beyond duty to save lives is of paramount importance. In this case, no one went beyond their duties, seemed not even care.

Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

We went to Dr Huffman's office. Professional, ease of getting appointments and communication with…read morethe office is easy via phone call/ VM/ text. You will get a response as soon as they are able to. Mom had a successful back surgery and still go to the office for follow up appointments. It is a life changing surgery which relieved or removed the chronic pain and discomfort for more than 10 years. Ample of parking space outside. It is located next to Kaiser.

after 3 months of pain and suffering, after seeing 6 Doctor, regarding the excruciating pain in my…read moreright leg, Dr Bodor came to the rescue, took me in the same day I contacted him and his staff, gave me a shot that immediately made me feel so much better. I recommend to everyone that has issues with back pain or needs an immediate treatment to relieve or cure the symptoms. Go see this awesome doctor and his helpful staf, you will be very happy and thankful, just like me.

AMAZING DOCTOR Staff…read moreare nice and caring His nurse is understanding The doctor has his own research center He is top in his field Check him out.... Non steroid shots

Dr. Pratt has been my primary care physician for 20 years. I have the utmost respect for his…read moreprofessionalism and empathic approach in his medical practice. I have personally benefitted greatly from knowing that Dr. Pratt is an excellent clinician and when he believes I require a referral to a specialist he does not hesitate to refer. In addition, due to a long chronic illness of 30 years as well as undergoing over 13 surgeries during the time I have been a patient of Dr. Pratt's practice I can say with a high degree of certainty that Dr. Pratt listens to my health care issues carefully, he helps me focus on the primary issues and I have never left his office once without feeling respected and knowing that I have received more than adequate care. Thank you to Dr. Pratt and his office staff. I am truly grateful.

Dr. Pratt was recommended to me by another doctor. I called his office 4 of the 5 weekdays last…read moreweek to get information about his services, some days multiple times to make sure I was calling during office hours. No one answered the phone! I even left a message with the answering service. No one called me back. I finally got through today and mentioned my trouble reaching anyone. The receptionist seemed irritated, though I was not in the least upset in my tone. I asked a few questions and was told he is no longer taking new patients. I can only assume this is true, as I never got the chance to speak to the doctor. Aside from sharing my experience with other readers, I'm partially leaving this review in the hope that the doctor reads this and discovers and rectifies the issue of no one answering his calls last week. Very disappointing.

Dr Suard is an incredible physician. He is not only extremely knowledgeable, understanding, and…read morecompassionate but he also is caring, professional and personable. I have been going to Dr Suard for 30 plus years. He has helped me get through many life altering issues and I cannot say enough good things about him.

Dr Suard is one of the most caring, supportive and knowledgeable Doctors, that I have been…read morefortunate to have in my Life. He goes " above and beyond" for his patients. I am truly blessed to have him as my doctor. Thank God , I am his patient.