This jack in the box is literally the worst one I have ever visited. They are slow and I mean like there shouldn't be a drive through because not once have I ever gotten food in a timely manner, they get orders wrong all the time, they don't apologize for wrong orders for major delays. They have given me meat items when especially asked to have sausage removed. Just the worst ! read more

OK so today wanted to try one of their "Smash burgers" - so I got a double bacon smash burger . It was cooked to order and done quickly in less than three minutes. Of course this was via drive-thru. The young lady who took my order was friendly and efficient. read more

See all

I was there yesterday. I ordered a large fry to share with my husband. They charged me the large price and served me a medium fry in a large fry container. I'm beginning to notice most fast food restaurants are doing this especially in the drive through. Has I not been in a rush heading to Pasadena for my Grandmother's funeral I would have gone back and complained and requested a new order. I'm going to go back once I return home. Shame on you Jack In The Box!!! read more

Jack in the Box - I ordered a large French fry with no salt. They basically charge you for a large and give you a medium size fry. - Fast Food Near Me - Stockton, California

See all

Keep in mind I'm the only one in drive thru. Took about 5 mins for someone to take our payment while numerous people with headsets on walk around ignoring the drive thru window. That was fine. I guess. Then it took about 15 mins after to get our food. Popcorn chicken big box and 2 tacos . And then. Our taco was pretty much empty. Do better. read more

Jack in the Box - Where's the meat and sauce - Fast Food Near Me - Stockton, California

The drive thru service was extremely slow. We waited for 30 minutes from ordering to actually getting our order and there was only 1 car in front of us. I don't understand what was taking so long when it was not busy at all. The car in front had a small order and all we ordered was a shake. Will never go back again and definitely do not recommend unless you have 30 mins- 1 hour to wait for your food. Plus there were many workers inside so there is bo excuse. read more

1:20 am and they said "we're not taking orders we're on lunch" is it 24 hours or not? And everyone takes lunch at the same time? Or just lazy to cook? read more

How does it take 2 people to try to use a gift card and then say oh well since it's 10$ gift card I have to pay cash after because they can't use a debit card after a gift card. If this wasn't the only jack in the box near the good shopping center I would never come here. Expect an issue every single time! read more

I'm still in the drive thru. I could have walked across the street and bought a Benz. I think the mother in the car in front of me might have fallen asleep. The children have orchestrated a mutiny and now flying the Jolly Roger out the window. The lady at the window was kind and sympathetic to our combined suffering. Not worth the wait for two tacos. But I'd wait to the end of the earth for that mint Oreo shake. Would I be willing to do it again? You bet your bottom dollar I would. read more

Don't know how it's still open can't even get a basic order right. Basic education maybe needed or training on how to get take one item orders. Everytime time they get orders wrong. Regular frys and curly frys don't sound the same. read more

How does Jack-in-the-Box run out of ice for their sodas? Hey, a soda should be ice cold. this Jack-in-the-Box is connected to a Chevron so they should've went next-door and bought ice. I had to pass on the soda. I then sat in the drive-through for over 15 minutes with only two cars ahead of me. One word to describe this experience, RIDICULOUS! read more

"A huge shoutout to Maricela H at Trinity Parkway - Jack in the Box! I'm currently expecting, and cravings have been hitting hard. When I ordered, she was so kind, and after I mentioned my pregnancy, she went out of her way to make sure I had extra taco sauce--without judgment and with a smile! It may seem small, but moments like this mean the world. Thank you, Maricela, for making my day a little brighter!" read more

Great service made my food fast and very clean establishment.i will return to there restaurant.

This is by far, the worst jack in the box I've ever been to. I'm really not one of those people and I can't believe I'm writing a review about a fast food restaurant but I just don't understand... I work from home, over nights and this jack in the box is the only place open closest to my home.. sometime I just want something quick.. the last two nights I've been there have been irritating as ykw.. why did I have to go into the chevron to ask if a 24 hour location is open because NOBODY was responding in the drive thru... the cashier then told me I have to yell into the mic to get their attention... I go back, and someone finally answered, sounding like they just woke up.. stating that the system is down and they can't make food, okay???? Then put up a sign or something I'm on my lunch, time wasted! Then today... the reason I'm writing this.. I'm on my lunch again, I just want a freakin value chicken sandwich.. but nahhhhh apparently everybody takin they 30 at the same time so there's no coverage to make any food, at this point I'm like bruh lmaooo WTheck is going on this place really sucks.. read more

Drive thru takes foreverr! Always forget why I don't come back here until I'm at the drive thru. Don't waste your time this is not a fast food spot on the go. read more

This place is trash. Waited in the drive thru for 20 minutes, only 3 cars ahead of me, and when I finally made it to the window they told me they didn't see my order on their menu board. I left with nothing. Please do us all a favor and close. read more

I would give them zero stars but you can't give them zero stars so they don't even deserve one star. They left me sitting at the drive-through for over five minutes not saying hold on we're having problems or nothing didn't say anything so I blew the horn they got on the intercom and said we're having problems. You don't have to honk the horn. what are they stupid they leave me sitting there and don't say anything. I will never come back and advise everybody else to do the same because I pass by NASTY nasty dirt everywhere the grill is probably NASTY to read more

It's 4:00 with One car ahead of us. We we're finally able to place our order. We have been here more than 5 minutes sitting behind the car ahead of us at the window waiting for them to get their order. It is now 4:18 and we have pulled up to the window. It is now 4:19 he came to the window repeated our order and took our payment. Now it is 4:20 and we are waiting for our food to be handed to us. He said he was going to get our shake (we ordered two). It is now 4:25 and he finally came to the window with our shakes and our food. The milkshakes were warm like the ice cream had been sitting out. I pray we don't get sick. This restaurant should be closed. IMMEDIATELY!!! read more

I usually never complain when going through a fast food drive way. It's hard working in food service especially for a huge chain. I just have a huge bone to pick with the way I was spoken to in my experience. The person taking my order sounded annoyed that I was there, when I needed to repeat something I got a "What?!" Instead of something along the lines of "excuse me?" It just over all felt horrible. I'm not asking for the best service I've ever had, just asking for polite and respectful. It was just a terrible experience probably not going back to this location. read more

This place sucks. It's not what it used to be. The prices have gone up, and the attitudes are not great. I went there in the afternoon, and they were really rude. No "hello" or "thank you". It's all bratty teens who are ghetto and one manager who doesn't care. I'm never coming back, and I already told my conversion therapy group not to come here! read more

Usually when I go to Jack In The Box they have the best service, but today they seem to be lacking. I've been waiting in the drive thru line for almost 20 minutes, and the line is extended out to the gas station. Also, they're out of teriyaki bowls, and I can't do anything about it so I just ordered me a jumbo Jack (best burger). I am kind of disappointed that there is no ice in the drinks too. read more

Ok - let's start by saying just because I am giving this five stars does NOT mean I think this fast food place should be reviewed and in the Michelin Guide. This is a fast food restaurant not Haute cuisine. Now to the review. Unlike the last Jack In The Box I ate at the staff were on top of their jobs. They did their jobs fast and accurately. I ordered a spicy chicken sandwich. It was prepared correctly. There was a very nice crispy crust and the chicken was cooked thru but still had a touch of softness - not hard dried out over cooked chicken. The crispy batter had a bit of heat ( spicy heat) and of course not really hot in the spice level. I would have liked it to be more spicy but 99%of the population would not like the level of heat I would have it at. The other spices in the batter were not as complex as say KFC but it was decent. The sandwich bread was fresh and the tomato was ripe if not super favorable, it did not have a raw.flavor. Overall I enjoyed the sandwich and it was much better prepared than a spicy chicken sandwich I had at The Cheese. Cake Factory , which cost me three.times the price of the one I had here. Generally speaking, I have found the chicken sandwiches at Jack in the Box are much tastier than the burgers. So it was a nice and good fast food meal - so today , it got five stars from me. read more

See all

Quick and easy but I ordered cheesy bacon potato wedges and this.... is not it. I understand it's cheap and all but a little more effort would go a long way read more

Jack in the Box - "Cheesy Bacon Cheddar" Wedges - Fast Food Near Me - Stockton, California

There usually kind of fast b it lately been slow af. I was the only car in the drive through, ordered a basic teriyaki bowl that probably takes a few seconds to warm up and they ask me to wait out front. So annoying especially when I'm already pressed for time. It's supposed to be " fast food ". read more

The staff was so friendly from taking my order to handing me my drinks. Very respectful and kind

It's the west coast, got to get some Jack in the Box along with In and Out. I was a fan when I was in Hawaii years back

Jack In the Box Tip; Has Free wifi Located in the Park West Place shopping center in Stockton, CA This Jack in the Box has a Chevron Gas station built with it. There is also a drive thru you too. The parking can get crazy here some times . People needed gas and fast food etc etc. I'll just park on the side to avoid all the madness. They do have a restroom and it's shared with Chevron. There is an open walk way to go from JITB to Chevron. That's cool if you want to grab some chips to your meal. Maybe even some peanuts. Inside has always been pretty clean, but based off of my own personal dinning visits. I'll come to this JITB when I'm shopping in this center. I've been here with friends and family in the past. It's one of my to go places when I'm paying my bills in Park West Place. I'll use the excuse to feed my belly and walk it off, while I'm paying my bills. Every time I come in to eat, I'm always greeted and talked to by the staff. My orders never got messed up. I even went to the drive thru once and my order was correct. So that was a major plus. It doesn't matter what I order, I'll try whatever. But I do like the Fish Burger JITB has to offer, it was pretty bomb. The Tacos so so bomb dot com. I don't know why but I do love them. Fast forward to my most recent visit. I already tried the $2.99 Breakfast platter at another location. I was feeling it, So I wanted this bad boy again. The beast comes with eggs, hash browns, mini pancakes and your choice of bacon or sausage . The platter is pretty big and you do get a good amount of food for the price. The meal was on hit G.. What was pretty cool, I had a great conversation with one of the workers there. Spent most of the time talking then eating, lol. So yeah I am a fan.. read more

See all

I sat there for about 20-30 minutes just sitting at the drive thru order part. I hadn't ordered my food yet. This has happened a few times as well. Sad ;( read more

The last couple times I've come to this location in the morning, the lady in the drive thru has been super nice and sweet. I didn't get her name but she seemed like a manager maybe. The energy is definitely better in the morning than at night. We tried the new cluck sandwiches and they were pretty good. read more

I went to the drive thru to order a milk shake for my wife. The male and female employee working drive thru said there was no more shake mix. I asked that it would help customers if they posted an out of order sign on the drive thru menu so customers are informed and not get into the drive thru line. The female employee started to argue with me and when I asked for the managers name and number, she would not give it to me. I waited 30-minutes in drive thru and drive was slow which was a waist of my time and gas. read more

If I could give them a negative star I would. They messed up our order more than 3 times and they always forget to give you your purchased fries and when you tell them they are so rude. Customer service is terrible here. Never purchase from this Branch, they're so different from the Jack in the box that we know. From now on, we just go to the other branch on Hammer Lane. They're much much better. read more

Are you kidding me??? As soon as a super long idiot sits in the drive through, we get to order they say the computers are down and they no longer take any orders. Sounds like just pure laziness, thanks for nothing. read more

Hey Shawn, Get off your phone. You had to finish that text before offering to take my order? Good thing I came for the food and not the customer service. read more

I showed up at 4:30 to grab breakfast and they pretended that their system was down. I'm sure they do that all night so they don't have to work. read more

Your place was so nice They kept clean and when I had no cherry on my Oreo milkshake I went back and told them and they gave me five and extra whip cream I would totally recommend this place read more

This location is horrible. Went here 3 months ago at 530pm. Sat in the dive through for 10 minutes and no one even bothered to come onto the speaker to help me. There was no closed sign up. Won't ever return here. read more

I normally like this restaurant however, the food at this location isn't worth it. I just wasted money. This is a chicken sandwich by the way. read more

Jack in the Box - Fast Food Near Me - Stockton, California

Curly fries are too dry. Definitely need to redo how long the fries have been fried. Also regular French fries were stale, not fresh. What a bummer. Not impressed with this place. read more

Always ask for a receipt. Especially when they don't offer a receipt. Why? If they aren't offering they know your order is wrong or messed up and they don't care. That's the main issue they do not care are all. read more

Service was ok. Had a plastic piece in my food

This morning I order breakfast, I had a complicated order but this girl who took my order was so sweet I didn't get her name , I believe she was the manager it was 2 girls I saw at the store I recommended coming to this location. read more