food is mediocre, but I expect that from fast food. What i don't expect from "fast" food, is it to take over 20 minutes for me to get my meal. It's frequent with this location that it takes almost all of my lunch break, so I stopped coming to this location all together. Drive thru is barely faster, but it's definitely quicker than going inside. I also have had multiple instances where I will order a drink, or a sauce, and when I don't receive it and I ask for it, I just get attitude. read more

Food is horrendous and careless. I have got the poops each of the two times ive been there. Please dont get the mozzarella sticks you will regret it. I usually dont review but this was so revolting I had to hopefully save some people from a lengthy meeting on the toilet. Good luck to you soldiers who take the risk and go here read more

Along with my cold fries I won the drive thru lottery with my order... a USED napkin tucked nicely in my bag. This place always disappoints in one way or another. I should never expect any less. read more

Jack in the Box - Used napkin in my drive thru bag. - Fast Food Near Me - Stanwood, Washington

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After finally having people that work there now. You have to wait for a half hour for cold food. My cheese wasn't even melted anymore. Tacos ice cold and we waited a half hour smh. This is terrible!! First it was never open!! Now they serve cold food!! Bs man!!! If you can't make the whole order at the same time you should at least keep the food that is ready warm!! read more

If you need fast food, then this is fast. I had the fish sandwich, but there wasn't a lot of fish. I guess you get what you pay for. It was $3. I didn't see a lot in the area that could give me a super fast lunch. Maybe if you order something else or if you wanted very little fish and mostly bread and breaded stuff, then this would be perfect. No cheese, so that's a plus! Service was fast and friendly. read more

Permanently closed? The chairs are always up, lights off, nobody in drive through and no one answers the phone. It has been this way for over a month now it seems. No signage about being closed, but no cars and no staff. read more

This is the THEE worst Jack in the Box. It's not the employees, it's the staffing issues. They don't even have the lobby open. People turn their cars off in the drive-thru it takes so long. read more

I walked in the door and stood at the till ignored for 10 minutes and then the manager took my order and didn't listen to a thing I said, refused to give me my curly fries I ordered that they said I didn't order. Worst service ever I waited a total of 27 minutes for my food, and it was wrong. read more

The fries were not good I didn't like the burger the service was very terrible and the food was very burnt. I did not like anything, the pancakes didn't taste good. Neither did the ice cream it was all bad, everything tasted weird. Overall I did not like Jack in The Box. read more

I got suckered to try this place for the last time..... thought I would keep it simple and just get a milkshake. Very easy order I thought. Well 10 mins later Lol well it wasn't because the young girl made half my shake and the ice cream machine ran out. So she refilled it and topped off my shake with the warm liquid that first comes out. I told the young lady halfway through half my shake would be runny but I guess thats how they top it off ( that's what the manager told me when I called to complain) total waste of money and by far the worst fast food place in town. They don't care about quality and keep rising the prices. Also I notice I'm not the only one with complaints after seeing the past comments and rating. I'll never ever give them my time and money read more

This location has a lot of problems. We showed up with a truck and trailer(obviously can't fit in the drive thru) and they denied us service because we weren't in a car. This location is getting worse by the day, I had a buddy of mine stop in for 3 meals and was stuck for an HOUR apparently because the employees couldn't get the order right. Then on Sunday I asked for 5 chicken sandwiches and a breakfast jack and it took about 20 minutes. Pull around front please... don't waste your time on this location, A BUNCH OF KIDS WORKING THERE WITH NO LEADER. He apparently asked his superior and still denied. Sucks when you're hungry read more

Every time I go to this Jack In The Box there's an issue. Whether they are closed 15 minutes before they are supposed to be, they forget to put napkins and utensils in with meals that obviously need them, to blatantly WRONG orders, and then to the chintzy "bait & switch" menu to bag drive thru tactic where you can't bring back your bad order!!! Tonight I pretty much paid for plain potatoes, instead of getting Bacon and Cheese smothered Potato Wedges like the photo on the menu suggested. Thank goodness I paid XTRA for the packet of sour cream???!!! HA!!! Good Job JITB, way to train those employees to be consistent!!! read more

Jack in the Box - Fast Food Near Me - Stanwood, Washington

We have given Jack in the Box multiple chances to get an order correct wether it be online or the drive thru, The Stanwood Jack in the Box cant seem to get an order correct. From it being the wrong order to just flat not giving the whole order to us it seems to be a constant challenge. I beleive this boils down to a management issue or just nobody cares. I am sad to say that even though Stanwood WA has a limited selection of fast food restaurants we will no longer give our business to this Jack in the Box. I hope this comment makes it back to the management team and the can make the the experience's of future patrons better. read more

I went the other day for the drive thru Joyce was so sweet and very energetic energy when I got my food she gave me my food fast and I think she was working alone I definitely recommend this place alot more I LOVE THIS JACK IN THE BOX i will come again read more

Never Eat Here!! I just ordered dinner and this is what I find in my burger...it looks like pubic hair!! Called and the "manager" and he replies that it's not possible, because the burgers are made fresh everyday!! Are you kidding me? I was upset and swore and he "kindly offered for me to bring back the burger for a refund!! I'm into supporting local eateries, but never again!! Beware!! read more

Jack in the Box - Fast Food Near Me - Stanwood, Washington

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This place is ridiculous and unorganized ! We went thru the drive thru, 7-8-18 12:30pm When we finally got to the speaker they informed us that their grill wasn't working, so they couldn't serve any burgers...buy we "could certainly have fries or drinks"!! Wth?! So...yeah no Thanks. We wanted lunch. Ok... so they still make us sit in the drive thru line and wait for a car in fro t that sits for 5 minutes... they don't pull them forward and we can't back up because some one co.es in behind us and since they can't have a Burger, they opt for a soda and that's all. (I hear the exchange) So instead of moving the first car forward, they sit and wait..... and wait.... and finally they pull away and guess what?! The guy in front of us drives right on through...angrily. then we drive right on through... So essentially, they make 3 people wait forever ...two for nothing. HORRID POIR SERVICE! read more

Completely understaffed and needs to be shut down until they can find adequate staffing. You have managers working 63 hour weeks and only getting paid for 45 of those hours. This is unacceptable and needs to be addressed. read more

We waited 20 minutes in line with one person in front of us. When we got there, We were charged more than what was advertised on the board outside. When we asked about it, the gentleman got very rude and then he canceled our order entirely saying that he would not be disrespected because we ask for the phone number of the owner. The place was filthy and Herman's mask was dirty and the whole place was mismanaged. Never going back.. Joke is on Herman. I got the phone number for corporate read more

Not a good place with good food. I mean, it feels your stomach up but it just doesn't taste good. The meat tastes very artificial and plasticity. The only thing that tastes good are the pancakes which even those are only 3 stars. read more

This Jack used to be professional and clean with nice people, Now the food tastes old, the people are rude and they close early a lot!!! If you call and ask if they are open the gal says NO we are short handed tonight. or the grill is broken, or we don't have THAT, hmmm really? etc. If you look right now on there website it says open. They just pulled there car in the drive through and closed an hour early of course! I wonder if the Manager/Owner or EVEN Corporate knows they do this more often than not....Not a Good Look Jack. You might end up like Burger King in Stanwood, can you say food poisoning and health department? Im done getting JACKED! BYE read more

This location is now staffed by people with no awareness of what is going on around them at all. I order 3 combos, only one person in the car. 3 drinks - 1 person and he just proceeds to try to hand me individual drinks. I actually had to ask for a carrier! Another time I asked for a drink option I have gotten dozens of times before and I'm told "we can't do that". Another time they gave our entire order to the car next to us! We had to wait for them to remake it. This actually happened twice! The food is now cardboard and is dry. read more

This place has bad management for a fast food resturant. I do not know for sure but they closed the drive through one evening because I was told they were low on product. Another time I went the Lobby was closed no reason given just that it was closed but drive through open.. I do not know if this is a owner operated resturant or franchised own but either way whoever's is running it should know better in ordering product. It could also be unsupervised employees cutting down on their workload but what ever. When you start turning away business you will eventually lose business because patrons will.not know if they will get waited on or turned down. As for their product their food is okay when you can order it. read more

45 minutes. 45 fucking minutes for two combo meals. If i could rate this experience in the negative i would. Service is absolute shit. 0 out of 10. Never coming back read more

This location is actually the worst Jack-in-the-Box I've ever been to. Rude employees, bad service, and they always mess up my order. Every single time. They even mess up on stuff that you wouldn't even think was possible. I am one to always check my food before I leave a fast food establishment so that I know I have everything I need, but even then sometimes I will get home and notice they gave me the wrong kind of burger. Like how do you even mess set up? One time I ordered a cheeseburger and when I got home I realized that I ended up with a sourdough Jack. Most of the time when I end up coming here, they have me pull forward and park to bring my food out to me. Every single time they bring the food out, they don't even give me half of the stuff that I ordered. I mean, it is almost amazing how much they will screw up your food here. I want to like this location so bad considering it's so convenient and close to where I live. But I just dislike everything about it so much that it's hard to say anything positive about it. read more

So, 7:45 AM .No scrambled eggs ! I purchased some other sandwich Which was rather good .But poor management always scares me. read more

Went to Jack n the box at 11:15p on sept.9 2017 there was a young girl with very short hair that was bery rude. I said just a second twice at ordering screen & she continued to bug me. Then i got some fruity drink instead of coke & politely asked if I could get a coke cause it was a fruit drink. She proceeded with a sigh & rolling her eyes saying, "well I pressed the coke button!! I guess i will press the coke button again!" She was Very Rude! read more

This jack in the box does not even deserve a one star the customer service is absolutely awful. The lady at the drive thru window was rude a d when we tried to pay with Apple Pay she said aww f*ck and said it was broke. Ok that's fine but why the profanity. She forgot our drink and we tried to get her attention thru the window but she just ignored us. read more

Absolutely unnecessary rudeness and inconsistency i had placed an order on the app and went to pick it up it said it was ready so i waited there for about 45 minutes until they finally brought out my food i went all the way home and checked it was the complete wrong order and i called and asked about it and they tried to say they gave me the right food when i took a screenshot of it to be sure they had given me the cheesy potato wedges and a breakfast sandwich when i ordered 2 sausage grande burritos and hash browns for me and my girlfriend and then on-top of that they charged me again to remake my food don't go here there are better places to eat with better service if i could give less than one star i would read more

Slowest drive thru on the planet. Possibly the universe. 15 mins two weeks ago. Now twenty mins. Wow.

I certainly don't expect gourmet or even great from fast food but this meal was absolutely awful, especially for over $21.00! Ordered 2 combo meals: double bacon burger and spicy chicken burger. Both were beyond disappointing. Sandwiches were small, smashed and looked nothing like advertised, chicken and burgers were dry and tasteless and curly fries were cold. We've eaten at Jack in the Box before at other locations and food was pretty good and fresh. This location was terrible and we'll never go back. read more

I wouldn't bother with this place. Most of the time are understaffed and completely close down the store during the middle of the day.

This is the worst j.i.t.b ever they make u park out front and wait over 25 minutes for night shift everytime!!! They need to get better employees. Just saying ‍ read more

The spicy chicken sandwich is dank af and so are their tacos also the service is really good here read more

Jack in the Box - Fast Food Near Me - Stanwood, Washington

We come here after crabbing at Camano Island and the service is timely and staff are relatively friendly. Not much you can say for a drive thru experience but no complaints either. read more

We come here a couple times a month, we have always received good service here. Writing some more so my statement counts as a review. Hmmm what else can I write? This place is always clean when we come in which is really a good thing. read more

It is a shame that when you walk into a restaurant now a days and it is filthy on the inside, all the tables are dirty and you have to clean yourself. The counter where you order needs to be wiped down as it is dirty and greasy. This is not the only place I have been to that is this way but I just happened to come in today. Would like to see cleanliness come back to ALL restaurants. Please Jack in the Box, clean the place. read more

The food was typical of Jack in the box. Fast food. Hashbrown was absolutely disgusting and tasted like I took a bite of lard (I suppose that should be expected). The guy who took our order (judging by his shirt I would assume management) was pushy and rude. Didn't smile at all. Wouldn't be patient while our van full of people looked over the tiny breakfast menu on the side of the menu board. Felt it necessary to tell us there "is a menu to look over before pulling up to the order box". I felt that was very rude and inpatient. I am aware that they have timers and stuff but customer service should come first. I will go out of my way to avoid going back to that location. read more

The Fryer at The Jack in the Box is not heating right. The hashbrowns are Dripping with oil ! so gross I took them back and the workers said the Manager knows and has done nothing about it. they have had many complains. But continue serving the Grease dripping Fried goods anyway. Maybe this will be seen and they will address the problem. I wont be back ... read more

Terrible customer service. The guy working the window kept cutting us off asking. "Is that it?". Then, our sausage was drenched in grease, no straws for drinks, no napkins, no syrup for pancakes. He basically tossed our order out the window and we had to ask if that was everything. Not to mention the kid at the counter when we went back in for the items we needed was wearing an ipod. So rude. Never going back. If I could give negative stars I would. read more

The best Jack in the Box anywhere! The manager is the best! The employees are great also. Can't say enough about how great the manager is. read more

Jack in the Box - Best managed fast food joint in the area ever! - Fast Food Near Me - Stanwood, Washington