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Jack in the Box

1.6 (54 reviews)
InexpensiveFast Food, Burgers, Tacos
Open Open 24 hours

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If I could leave a 0 I would. Me and my husband come often to this jack in particular because of how close it is. Today is the first time ever someone tried charging us for grilled onion. It's not our fault your guys app doesn't give the option to request grilled onion or sub to grilled onion. I know it's not employees fault either, but you being told your app didn't let me request grilled onion one would think the employee would be like oh sure thing. First time ever someone there dared charge us for grilled onion. Since when is grilled onion a price change from raw onion? You aren't growing grilled onions differently correct and the same grease that the burgers cook with is the same one that I'm sure is used for the onions you aren't wasting resources. Whoever the blonde lady with the red shirt working today around 1:30-2pm named Alma (is what we were told is her name) seriously needs to stop acting as if this damn "upcharge" comes out of her pocket or check. I literally told her too before even saying I'll pay for it if needed that we come all the time and always ask whoever is working front if we can swap to grilled onion and it's never an issue. They always say sure and just let the cooks know and there, but Alma must be getting these grilled onions taken off her check or something. Goes and says "yeah we charge for it there's a button" when I told her I'm hearing you and not saying you aren't speaking the truth but me being the customer I'm letting you know that everyone here other than yourself ALWAYS gives us grilled onion no hesitation and definitely no extra charge for doing so. Again what does putting the onions quickly in oil do to you? They still took about 10 minutes from when I asked for this change to even get my damn order ready. I heard her and the male cashier getting mixed up with the food too from the inside and drive thru. One of the cook lady's told her she had a leafy given her the spicy chicken no tomato so that she must've given that out wrong aka my sandwich which created even longer wait for me. All the while they surely gave out about 5 cars their food during that time they had me waiting for their errors. She also does not talk nicely to cutstomers. And this wasn't just me, the lady who was waiting in the lobby with her son also commented that the blonde haired girl (Alma) was rude and had a nasty tone of voice. Says a lot!

Jr. Jumbo Jack Cheeseburger
Liz S.

The service was excellent but it was stuffy inside tables were sticky & dirty, but the mini cheeseburger was delicious as well as the two !!!'

Chicken strip on a bun.
Chris H.

I've noticed a decline in the quality of the food here lately. Today, I ordered a Jack's Spicy Chicken sandwich and what I got was a chicken tender on a bun. To top it off, the chicken strip was way overcooked and I could barely bite through the breading on the ends. The employees here are always friendly and do a good job, but I'm one bad meal away from scratching this place off my list but for sure no more chicken strip sandwiches.

"Eric" (that's the name they gave us)

"Eric" was especially rude to me. He was using profanities, calling my sister and I b*tches. Highly unprofessional and demonstrated disgusting behavior

This was my large fry
Maricruz C.

I went through the drive thru asked for My food fresh got stale/ cold fries! The curly fries and reg fries were half way full only. And customer service was horrible. no lettuce in my burger either.

These are definitely the kids chicken tenders when I order a number 13. Why am I paying so much more if I'm getting the kids meal.
Kevin M.

So upset this is the third time y'all Me these small as chicken nuggets. They're not even tenders

Jumbo Jack WITH NO MEAT!

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1 year ago

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5 months ago

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1 year ago

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9 months ago

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2 years ago

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1 year ago

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2 years ago

45 min wait for 1 burger?? This place needs to shut down or hire more crew ! People are canceling left to right needs better Managment

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6 years ago

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2 years ago

I seen a rat around the store it probably came out from inside when the lady came outside to give us our food

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3 years ago

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5 years ago

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6 years ago

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5 years ago

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3 years ago

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3 years ago

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6 years ago

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12 years ago

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8 years ago

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4 years ago

Yup, this jack in the crack is ghetto. Not worth it at all better off hitting a different spot then this one

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5 years ago

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4 years ago

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8 years ago

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6 years ago

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10 years ago

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5 years ago

Who ever work night shift on may 10 is straight ass. Clearly cant hear and got every single aspect of my order

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6 years ago

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8 years ago

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14 years ago

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Ask the Community - Jack in the Box

Review Highlights - Jack in the Box

Every time I come here they always have my order right and it's always bomb i got 2 tacos well done with bacon and a chicken sandwich extra pickles and mayo .

Mentioned in 2 reviews

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