Just came cane home from ordering in the drive thru; asked for our fries to be "classic" style. They charged us 1.50 extra. When we opened the box of fries we were pissed at what we saw. read more

Jack in the Box - This is what 1.50 extra gets you for "classic" fries. - Fast Food Near Me - Perris, California

I work nearby so I come here a lot but this time is ridiculous there has been times where they literally not even cooked my food a few times but this is beyond imagination she hands me my bag just walks away comes back several times me Knocking on the window a few times even trying to get her attention I was just trying to ask for more sauce I was completely ignored dehumanized after staring at the camera for several minutes and knocking harder she finally opens up and has an attitude with me is that how you treat me he almost daily customer definitely a weekly customer wow good luck with your life don't wait I'll show you how I treat you what goes around comes around that's a lesson you're kind will learn racist b**** read more

Go to a different jack... if that's not enough the food is always lukewarm or they make your order wrong how many times has this happened and they have me waiting on the side spots for drive thru orders and still get my order wrong. Hope you don't get home and your order is wrong they don't apologize just ask you to come back and either get it remade or a refund. Maybe retrain the shift leads on taking drive thru orders read more

If I could leave a 0 I would. Me and my husband come often to this jack in particular because of how close it is. Today is the first time ever someone tried charging us for grilled onion. It's not our fault your guys app doesn't give the option to request grilled onion or sub to grilled onion. I know it's not employees fault either, but you being told your app didn't let me request grilled onion one would think the employee would be like oh sure thing. First time ever someone there dared charge us for grilled onion. Since when is grilled onion a price change from raw onion? You aren't growing grilled onions differently correct and the same grease that the burgers cook with is the same one that I'm sure is used for the onions you aren't wasting resources. Whoever the blonde lady with the red shirt working today around 1:30-2pm named Alma (is what we were told is her name) seriously needs to stop acting as if this damn "upcharge" comes out of her pocket or check. I literally told her too before even saying I'll pay for it if needed that we come all the time and always ask whoever is working front if we can swap to grilled onion and it's never an issue. They always say sure and just let the cooks know and there, but Alma must be getting these grilled onions taken off her check or something. Goes and says "yeah we charge for it there's a button" when I told her I'm hearing you and not saying you aren't speaking the truth but me being the customer I'm letting you know that everyone here other than yourself ALWAYS gives us grilled onion no hesitation and definitely no extra charge for doing so. Again what does putting the onions quickly in oil do to you? They still took about 10 minutes from when I asked for this change to even get my damn order ready. I heard her and the male cashier getting mixed up with the food too from the inside and drive thru. One of the cook lady's told her she had a leafy given her the spicy chicken no tomato so that she must've given that out wrong aka my sandwich which created even longer wait for me. All the while they surely gave out about 5 cars their food during that time they had me waiting for their errors. She also does not talk nicely to cutstomers. And this wasn't just me, the lady who was waiting in the lobby with her son also commented that the blonde haired girl (Alma) was rude and had a nasty tone of voice. Says a lot! read more

Jack in the Box - Fast Food Near Me - Perris, California

The service was excellent but it was stuffy inside tables were sticky & dirty, but the mini cheeseburger was delicious as well as the two !!!' read more

Jack in the Box - Jr. Jumbo Jack Cheeseburger - Fast Food Near Me - Perris, California

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This is by far the worst service experience I've ever had at any Jack in the box location, this lady "Lucy" (if that is her real name) was extremely rude, she even shut the drive thru window when I was still speaking. I am sure there are standards in place, like, repeating the order or ask questions if the guests needs any creamer or sugar with the coffe, she did not follow any of that, instead she gave me a bunch of stuff i didn't want. I can tolerate lack of training however bad service, rude and bad attitude is not acceptable at a any restaurant. I come every week to this location I am a loyal guest, is this the treat I deserve? Please do something about it! read more

45 min wait for 1 burger?? This place needs to shut down or hire more crew ! People are canceling left to right needs better Managment

I've noticed a decline in the quality of the food here lately. Today, I ordered a Jack's Spicy Chicken sandwich and what I got was a chicken tender on a bun. To top it off, the chicken strip was way overcooked and I could barely bite through the breading on the ends. The employees here are always friendly and do a good job, but I'm one bad meal away from scratching this place off my list but for sure no more chicken strip sandwiches. read more

Jack in the Box - Chicken strip on a bun. - Fast Food Near Me - Perris, California

I know leaving a negative review at this Jack's is meaningless because they clearly have zero quality control. Not once, but twice now they have left food off my order. It's almost purposeful so the employees can eat or feed their friends. Shame on me for not checking my order and trusting the kid who has no idea what an Arnold Palmer is. Landline doesn't work so my issue won't be resolved. Corporate should step in and shut down stores incapable of providing at least 3stat service. read more

I had work early & Came here at 3:50 on 10/14 and the btches at the window Told me to leave. I said I would wait I'm the line and they had me wait 10 min to get another woman on the speaker to tell me I can't wait in the line I have to "wait in the parking lot". I proceeded to be a cuunt & all the sudden they could take my order "cash only"- which was fine. Got my order & was happy :) we are just in the middle of a pandemic and I feel like we should give jobs to the people willing to work that's the whole point of the review. read more

The worst. They are unprofessional and also, Eric or Chris called my sister a bitch when they were paying attention when I was ordering my food and they refused me service because they were laughing and not wanted to work. When I asked for the corporate number. They gave me a cell phone number in which it was the man who called my sister a bitch. On top of that, jack has contact me regarding this incident. read more

worst tereyaki chicken bowl broccoli was overcooked bad food i wouldn't recommend coming here read more

"Eric" was especially rude to me. He was using profanities, calling my sister and I b*tches. Highly unprofessional and demonstrated disgusting behavior read more

Jack in the Box - "Eric" (that's the name they gave us) - Fast Food Near Me - Perris, California

I went through the drive thru asked for My food fresh got stale/ cold fries! The curly fries and reg fries were half way full only. And customer service was horrible. no lettuce in my burger either. read more

Jack in the Box - This was my large fry - Fast Food Near Me - Perris, California

I seen a rat around the store it probably came out from inside when the lady came outside to give us our food

I love jack in a box but the service here at this specific place is horrible they literally always mess up my food I always have to go back and get it replaced and that's just so annoying to deal with. Food is good but step it up come on read more

We came here after oval nationals. Not much around here open at 10pm. Was pleasantly surprised with this Jack in the box considering their bad reviews....it's a Jack in the box guys...hot food, fast, correct order. Cant ask for much more. They aren't chefs they make what they're given to work with. Everything was cooked well not over done. We spent $10 total for both of us to eat at that. I don't like fast food, but when I have to eat it I don't want to spend $20 on it. So win win. read more

So upset this is the third time y'all Me these small as chicken nuggets. They're not even tenders read more

Jack in the Box - These are definitely the kids chicken tenders when I order a number 13. Why am I paying so much more if I'm getting the kids meal. - Fast Food Near Me - Perris, California

They closed the dining portion of the restaurant at noon and forced everyone to a crowed and over packed driver-thru... Definitely will make the trip to another one. read more

I understand nothing is as great as it was before covid but they should have no excuse to leave the meat out of a jumbo jack. My father bit into his "hamburger" and was found dumbstruck by the fact that there was no meat in his burger. Also my dr pepper was not even filled all the way and i do not understand how they forget the meat in a burger. very unsatisfied with the taste of my fries as well. Quite disappointed with it literally even got the pickles but no meat. read more

Jack in the Box - Jumbo Jack WITH NO MEAT! - Fast Food Near Me - Perris, California

Not gonna give a 1 but Late night staff needs to pick it up! Sadly my food was cold, dry, and stale. They almost forgot to give me my tacos as well. Won't be returning :( read more

Makes you pull around front to get your food. Than never brings it out. There service sucks. Won't go there again. Going to complain to corporation. read more

Terrible customer service!! The workers are so rude here. I tried calling and asking a simple question. The lady that answered was a very unprofessional and rude! When we finally made it up the window she was just a straight a b**th! read more

Came in today cuz I was heading home from work and was so hungry. This jack in the box is very small and cozy, not too thrilled with the parking lot but the inside is clean, so that's something. Ordered a sourdough chicken club (minus bacon & sauce) with curly fries. The lady behind the register was very friendly. The wait for my food wasn't long. My sourdough club came out perfect and tasted so good. The only thing that sucked was my "curly" fries. There were two pieces that were actually curly and the rest were just bits and pieces that obviously came from the bottom of the fryer...gross. But I don't typically eat French fries what with my sorta diet so I didn't let this get to me that much, although it would have been nice to have some really good fresh fries since I so rarely eat them :p Would probably return when the mood strikes, it's a decent jack in the box and convenient. read more

Jack in the Box - Nom! - Fast Food Near Me - Perris, California

So i went here today smh and i asked the chick thru the intercom if she had apple pay she said yes i placed my order pulled up to the window and she goes, " by any chance do you have a mask"? Im like yeah but im going to pay with apple pay ... she goes u need to put it on! Im like wtf is she stupid lol so i put my mask on and then turn towards her she pulls the card machine out and i had to take my mask off to pay thru face code apple pay like usual so i ask her, "so did that make sense that i had to put my mask on then take it off to pay "? Lol she rolls her ugly eyes im like didn't think so! Just thought people should know how stupid the employees here are i hope she reads this. read more

Extremely upset, I drive an amazon van and am unable to go through the thru. None of the employees came to the door when I went to try to order in and wouldn't answer me when I talked through the speaker in the drive thru. read more

Terrible terrible experience I went in late on the 15th of November 2021 and ever since eating there I've had stomach problems. Fast forward to Thursday the 18th of November, 2021 and I check in to the hospital because I just couldn't take it anymore turns out I developed gastroenteritis. The nurses told me it could have been some one who prepared the food or the food itself. Definitely won't be eating here again and I highly advise you or anyone you know to be cautious if you decide to eat here in the near future. read more

Who ever made this sand which should be ashamed the meat was so small and was textured like rubber. My brother is mad thinking i don't appreciate the meal. Honestly this thing looks pretty but i bit into an i can't eat it. Thanks for the extra bacon but really no one could be proud of that. #chumbucket read more

Jack in the Box - Chicken on grilled chicken, it taste like rubber - Fast Food Near Me - Perris, California

Yup, this jack in the crack is ghetto. Not worth it at all better off hitting a different spot then this one

Every time I stop by in the morning I can't buy any breakfast same thing every day!l The system is uploading that's what they tell me all the time I passed by every day at 4 am I thought this is open 24 hours?????? Yesterday I pass by at 1:00 am and the same thing so what time exactly does this dam System upload?????? read more

I would give zero stars if I could. we ordered a double jack and tacos and got 1 patty instead of 2. we didn't get a receipt because their machine was down. I called from our hotel room and spoke with the gal who said I either had to bring the receipt (which they weren't able to produce) or the burger back to them to prove it. she essentially called me a liar and when I asked her for her name or the name of the owner, she hung up on me. when I called back several times, she didn't answer so they would rather lose business for their owner than make it right. suffice it to say, we will never go there again. read more

This location is something else man. There's a sign that says dine in only 8am-8pm and then lock the doors and don't even come greet you to tell you it's closed. I proceeded through the drive and ordered. Then the cashier declined to give me a receipt ... she had huge eyelash extensions and was horrible. 3/17/22 4:55pm I only make the description so you guys and can deal with someone else and hopefully get better service. read more

disappointment !!!! take your money else where... staff is hatting there life, attitude for days -_- i asked to have my 4 tacos and fries ,fresh ... and when i got my food you can obviously tell that the fries were old , like they got tossed old fries that were sitting there before back to the fryer -_-... my tacos were cold and super greaseeeeee !! i came to this location during my lunch so i couldn't go back so i just called and the manager was super rude didn't want too give me her name but basically told me "so what do you want me to do , its jack in the box" !!!!!!!!!!!!!!!!!!! am still paying for food regardless where its from ... !!!!!! sucks because the location is closer to me.. but never again!!!! please!!! please !! stayyyy away ... go to another location!!!!!!!!!!!!! you been warned........... read more

So I went here last night and paid for 4 tacos 2 breakfast jacks and stuffed jalapeños and when I got home there were flies in my tacos. When I went back up to the store the lady that helped me out had an attitude and didn't believe me until I showed the picture of it. Never again every time I go there it's something wrong with my order but this takes the cake this is UNACCEPTABLE. read more

Jack in the Box - Fast Food Near Me - Perris, California

I came through drive thru last night I heard an employee coughing and yelling at other employees that she does not have the coronavirus. This is on call due to situation going on i think every employee should be tested to be working . Employees risking there life working when you have to be 6ft part and not knowing if they have a virus . I definitely would not be returning here I made a report to corporate I really wish they do something about this situation ! read more

This JIB needs a service make over and a cooking style makeover.. thank god HWY 74s new Jack is here. 4th st needs to take notes read more

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Who ever work night shift on may 10 is straight ass. Clearly cant hear and got every single aspect of my order

Every time I come here they always have my order right and it's always bomb i got 2 tacos well done with bacon and a chicken sandwich extra pickles and mayo . It really makes someone's day when they order food and it's the right way thank you guys read more

People forgot our food, and i tokd supervisor and she gave me a attitude , so i wanted her and she said i am not giving it to me so was rude about whole situation i will never go there again read more

I'm a stickler for customer service so I must comment on this jnb. Went here last night around 145am and the person working the drive-thru, looked to be a manager, had ABOVE average customer service for this time of night and for this line of work because many fast food workers are rude as if it's ok. Everything from the way he answered the speaker to the way he handed me my order and said goodbye was great. The service was fast and he was alert and on his J O B at the window...I loved it! read more