My cousin said, this location is hood. It looks to me otherwise. It has a spacious parking lot with shade. There's lots of seating inside, it's a fairly large Jack in the Box. The Restrooms are kept locked, you just have to ask for the key, the restrooms are large too. Even though prices are going up, I'm so thankful that Jack has budget friendly options to choose from. My Chicken Sandwich was good but, I feel like it could have been crispier and my piece of Lettuce was really thin, felt like a string.lol Their Drink Machine was working but, it didn't have the drink I wanted so, the Indian girl, kindly got the Lemonade behind the counter, so sweet. I tried to order on the Kiosk but couldn't find what I wanted so, she kindly helped me order my dinner. So, in sum. It's clean, spacious with large Restrooms , good prices, shaded parking decent food and a sweet Indian girl that works the register. read more

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Jack in the Box is located in Arlington, Tx serving up Jumbo jacks, tacos, fries and more! We dropped by on a weeknight for a quick bite and inside there was a couple of customers eating in the dining room and no one in line. I decided to order a jumbo jack and 2 tacos. I went to the condiment bar where they had ketchup, soy sauce, taco sauce, strawberry and grape jam and I stocked up on taco sauce because who doesn't love their great tasting sauces? After 5 minutes my order was ready, and I proceeded to the counter to pick up my meal. The tacos were not freshly fried and appeared to be sitting out under a heat lamp for quite a while the jumbo jack looked sad and plain with pickles, lettuce, and tomatoes with a squirt of mayonnaise and ketchup on the bun. As I'm leaving, I see fries and curly fries sitting out under the fryer just waiting to be ordered. This is absolutely unacceptable, and I believe the supervisors need to teach their staff progressive cooking and not mass quantity for a restaurant this simple when there's no one inside or in the drive thru line. Overall ehh it could've been better with proper training from the staff because I know this is not how the owner of Jack n the Box didn't train their staff the way I observed when I went in for a meal. read more

Jack in the Box - Taco - Fast Food Near Me - Arlington, Texas

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February 2025 A coworker had the teriyaki bowl meal at work, and let me try it- Irving location. I live in Arlington, so I ordered there, on Division. Meal came to $11.25. She handed me a SMALL beverage. I told her that I had the meal. She insisted that this was the size that came with the meal. If I'm paying over ELEVEN dollars I should at least get a medium drink My coworker had a medium drink with her meal-- a regular meal. The bowl wasn't as saucy as the Irving location's either. I tried to take the survey on the receipt, but on the website it asked for a nineteen digit code at the bottom of the receipt to move forward with the student questions and on THEIR receipt, there WAS NO CODE. Idk if this is a way to avoid getting feedback? Idk if this is an independently owned jack in the box, either but I'm curious to know. In this economy, I would expect to get the size drink that makes sense with a meal- not a small. Picture included. read more

Jack in the Box - This is the size she said came with the meal ($11.25) - Fast Food Near Me - Arlington, Texas

Trash!! Straight trash!!! Throw the whole store away! You use to be able to stop at JITB and get 4 tacos knowing that they would be crispy, and hot and fries! I had to turn around and request fresh fries and they tasted old and greasy as if they had more old fries that they put back in the grease to heat up! The taco paper was stuck to the taco and she said that they had just made them! Find another JACK NOX to go to! This one AINT IT!! Nasty! $10 in the trash! Nothing to eat for tonight. read more

I ordered my food thru the mobile app WHILE IN THE PARKING LOT. My French fries were cold, chimichangas were cold and my burgers were cold. The Indian lady that was working wouldn't take the burger back and said she'd replace that and my fries. She replaced the fries (& upgraded them) but called the manager about replacing my burger. Long story short, I've worked fast food and we would just replace an item and moved on. They refused to replace my food and told me to come back in the morning, but wouldn't take my name or ANYTHING. They could've took my burger, remade it and reported my cold one as waste! MIND YOU I had never left the parking lot when I came to return the food. But it's ok. I left peacefully since they are right across the street from the jail and they looked scary af anyways...! read more

I asked for my food to be fresh and this is what they gave me. And they was out of soda smh.... They need to shut this thing down read more

Jack in the Box - This is recooked old as hell jalapeño poppers! - Fast Food Near Me - Arlington, Texas

Cuando estaba pidiendo mi orden la Seńora tardó en entender en inglés trate en espańol u aún así le costo entender Pedí Curly fríes y la seńora dio regular fríes read more

My family and I are thankful for the food that you can get here late nights. Thank you all so much and God bless!

This place should be called Slop in the Box! I ordered some mini tacos and the people working there dumped nacho cheese and lettuce on top. I would not have fed this to a dog I hated! It was over $8 and not worth it! Don't go to this place! read more

online it shows this place to be open 24 hours, its 12:47am and two girls are standing at the front register talking to each other. I've been waiting in the drive thru and not one of the employees came on the speaker. Terrible service! read more

I stopped in here to grab a ultimate breakfast sandwich I ordered pulled to the window. Paid for my food waited seemed 20 Minutes I finally got my food drove back to where I was headed the sandwich was terrible I threw it away save your money go somewhere else this place is horrible. read more

the worst fast food place I've ever been. The drive thru lady didn't even say a single word to me. No sauce, the food is cold, literally no effort in customer service. It's like me being there was a annoyance to them. read more

The food is always good and hot. This is a pretty good feet as this particular Jack in the Box is more than 40 years old. I worked there in college at UTA! read more

They made me wait 50 min for not even getting my order right not they forgot my loaded tacos entirely and only gave me 3 Chrros read more

Jack in the Box - Churros - Fast Food Near Me - Arlington, Texas

Oct 14th my boyfriend got us food here at night and the guy had an attitude when we asked for the toppings on the tiny tacos to be put on the side bc it gets soggy by the time we get home he said "your really ganna do that to me man" like it's not that hard to have good customer service. & then they were out of potato wedges? only 24 hr store and they can't even hold it down w good service. read more

Food was hot and delicious despite us coming late at night, don't know what all these other people are nagging about they did great with our order at this location. read more

Jack in the Box - Home Homestyle Ranch Chicken Club - Fast Food Near Me - Arlington, Texas

I was very pleased with my visit to this location. the gentleman that took our order was very patient, and respectful, and the gentleman at the window was absolutely amazing. He had such a great spirit and out of my amazing night he still ended up making my day. I know not every individual can be as great as the one or two people that I encountered but I can only wish that their manager could see this and give them a pat on their back. Thank you for being outstanding individuals in this rude society we live in, thank you! And honestly with that being said I can completely understand one restaurant having a low score because of individuals and maybe bad management, but you can still have outstanding individuals like the gentleman I met tonight and if I could ask her one more thing I wish I knew their names read more

I eat here every other day, and pretty much just the 10 tacos, but occasionally I'll get a sourdough jack and a box of mozzarella sticks.

Came in to cool down after a very bad experience across the street at Truck Max where the manager Mike threatened my husband... Truck Max should send their managers here for customer service training. Chris was very helpful, very friendly, very professional. Best assistant manager I have Seen in a very long time at any fast food restaurant. Promote that man... he deserves it. read more

If i could give NO STARS I WOULD!!!I have never been so disturbed or uncomfortable to really feel I have to write a review ever. But here I am today because they made top teir awful customer service. I arrived at 3:15am to the Jack in the Box. the line was kind of long which I didn't mind considering the time it was and how few staff was probably there. It was finally my turn at the speaker and nobody ever answered. I sat there for almost 15 minutes no one ever came to the speaker once. So then I drive to the window these two women are sitting in the back of the kitchen I can hear them through the window saying, "I'm not answering I don't know why they just don't leave" and so on an so forth then continues her conversation with the other women. So I proceed to take down the general managers email that was on the window and the black lady finally approaches the window and proceeds to ask me am I picking up a order for DoorDash or something else I replied no and told her I just need the email on the window that's all u can do for me. The lady that was behind me was trying to get them to tall on the speaker but they began talking shit again stating and I quote "Bitch stfu nobody gives a fuck" "fight me pull up the window" "matter a fact I'll shot you" 1000000/10 would never recommend anybody going here ever!!! read more

I went to this Jack in The Box on Division and my food took forever to come out and I was the only one in the drive-thru. My fruit punch I ordered was pretty watered down. Not good service. The food I ordered was good. read more

Staff is unprofessional and slow. They need to be taught how to talk to customers. I've pulled up multiple times when they couldn't serve me at all. Worst restaurant I've ever been to. read more

I've been coming to this location for the past few weeks, and I want to commend the ladies who work here. They are friendly, enthusiastic, and - wow! - polite! Given how rare those qualities are in most places, I felt I just had to comment. Thank you so much for your smiles - they really do help on a tough day! read more

I always try to cut fast food places some slack but honestly this place has such horrible service I don't think I'll ever come back here. I came here on a Saturday night around 1:30 AM. The drive thru line wasn't even that long, maybe four cars total including us. However, we sat there for a good five minutes in the same spot and finally just decided to go inside. We ordered and saw a long line form and people crowding around us while waiting for our food. At first we felt bad bc it seemed so busy but realized there was only a line bc the one cashier was going so slow and the workers in the back were just taking their own sweet time with the food. One worker even ran outside to talk to his friend for awhile.. Like who does that.. I was trying to give them the benefit of the doubt that maybe one of our items was taking long and being made fresh but NOPE saw them put food into the bag 20 MIN later that had been sitting there the whole time. To top it off... MY FRIES WERE STILL FROZEN. HOW DOES THIS HAPPEN. I was so sad when I got home. read more

I came here for food and to dine in, but the seat were all taken by flies. Food is decent for being near the campus. But the ratio for flies to human is overwhelming. The workers even feed them with food. This isnt even a joke. read more

Make sure you check and make sure that you have everything that you ordered because when I got home and realized I was missing items I was pretty passed... but they want 15 an hr read more

0 stars. I understand that once and a while you will get an order wrong, it happens. But 3 times they have given me or made the wrong thing. I don't understand what's going on in there, but don't waste your time go somewhere else read more

They never ever have all of your items in the bag...it can be a very small order and something will be missing it even doesn't have to be crowded for them to screw a order up.... I advise you to check your order before you leave the window... When we are not by the house and go to other locations this is never a problem They really need to get it together! read more

I go to UTA so this is a convenient location for me. The food is good, but sometimes the drive thru can be slow. Also, one time my boyfriend and I drove thru and ended up only getting half of our order. He went back and they fixed it, but it still could have been avoided. read more

I was waiting inside for over 15 minutes to place an order and no one offered to help me, so I ended up going to drive through and the drive through was unintended like always. When I finally placed my order, the employee was rude to me. My food took forever, and when I finally got my food it was cold as fuck. This store always offers the worst customer service. read more

Easily the worst Jack In The Box I've ever received food from. The taco meat in all of my tacos was terrible. read more

Jack in the Box - Pulled it out of its package like this - Fast Food Near Me - Arlington, Texas

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I went to this Jack in the Box and they made me and a family member sick. I missed the first week of classes at the beginning of the semester. You'll get sick eating a burger out of this JBox. I contacted the company online and they didn't give a rats az about what I was talking about. If they ever get another dollar from me, it'll be because they stole it! read more

Really? Worst service. No one in drive through, still Waited for 10min at a drive through order place (at mic)without attended. And around 10 min at payment place. After 20 min , got not even a better food. Never go there again. read more

Kept holding a car for 15+ minutes, 4 car behind waited and left, no one cares. WOW. One guy got out, knocked shouted, no one came to open. Disgust, NEVER spending my money there. read more

This place is terrible! At 2PM, May 31 every table was dirty. Puke on the floor, no I'm serious! Employees kid screaming and running all over the place. Wanted to dine it but decide to get it to go instead. If I hadn't already ordered I would have most definitely left! read more

I just never liked some of the night shift crews on the drive in orders, I guess they don't get paid much but why letting people on the line suffer, they intentionally work so slowly and with bad attetude with customers read more

I really wish I could give zero stars. I went last night first the drive-thru I was in line for 30 minutes with 6 cars still in front of me I decided to go inside. It's NYE night I know it's going to be busy and I had a large order. The wait wasn't what bothered me. I went inside and there weren't a lot of people there, I waiting for the person in front of me to finish and walk up to the counter and a man with corn-rows is getting my order. When I try to speak "I'm sorry I can't pay attention your so fine" I proceed to try to order after I'm shocked by how inappropriate that was (I wish I would've gotten his name I would've added it). He interrupted me several times trying to hit on me while I'm just trying to get food. He was like "I'm sorry I'm just looking to see if you have a ring". After a little while I ask how long it will be because I feel uncomfortable and objectived at this point the same man doesn't answer me but gives me an attitude "it's been like 8 minutes".... UM OK. So I'm pissed at this point, I get my order after another half hour, half of my food is completely wrong but I wasn't willing to wait another hour to correct it. I'm incredibly unhappy about my service. read more

the drive thru intercom was out so we went up they didn't have the food that I wanted and they made me pull to the side and wait for 20 minutes to get my two meals also the lady working made our food without gloves on I know this because I had to wait so long that I went inside and saw her finish the meal myself read more