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    Jack in the Box

    2.5 (111 reviews)
    InexpensiveFast Food, Burgers, Tacos
    Open Open 24 hours

    Order Jack in the Box Takeout or Delivery

    Jack in the Box Photos

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    JACK IN THE BOX ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - Jack in the Box

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    Ultimate Cheeseburger
    Ryan B.

    This location has continued to come in clutch for late night/super early morning meals for myself and some friends. It's been years since I stepped inside but what I can say about present day is that the drive thru has always taken well care of my orders. They're also pretty quick with shooting them out, so the wait time at most is minimal. I guess it's fair to say the late night staff, provides a great environment for customers to order and pick up their food. For that, I will give this a 4/5. It's above average, and in particular much faster in wait time than the location on the other side of Alameda.

    Front counter
    Super F.

    Food is always good here service service, pleasant ambience, music chat in the kitchen

    They over charger. They slammed the doors and I had to wait for the police for a good minute cause I thought they were in the right.
    Lily M.

    It's about the principal, not even the actual price and I was waiting there for the police and they finally showed up and they were over here marking at me and they slam the door at me. They spoke in Spanish in me to. Thought I didn't understand them. I actually have a recording of them throughout our whole interaction even when they called the police saying bs. Even when they laughed at me.

    flat Jumbo Jack

    Please do not Purchase anything from this Restaurant. I have complained about a worker, late 20's, Mexican, light skin, dark hair wears it cut very short on the back and sides, he works evenings. He is always extremely rude. I guess the owner has informed him of my bad reviews, so as I had predicted when I wrote about his behavior the first time, he now has control over all the staff. I arrived at 5:45 pm. The worker ignored me for 5 minutes, it was obvious he did not wish to take my order. When he made eye contact with me, I asked him was there someone who could take my order. He answered, "No" I needed to wait 20 min. for another worker. I told him I wanted 4 Jumbo Jacks. I stood there until 6:15(30 min.), then he spoke in spanish to the worker cooking the burgers, and walked to me rang up the order. I paid, and the burgers were already made, I now understood he spoke in spanish telling them my order prior to making contact with me. My food tonight was pitiful, all 4 children complained, the burgers were flat, like only bun and over cooked patty, cheese 99% melted off, 1 little lettuce leaf, that turned slimy from being cooked by the over-cooked HOT burger, 1 skinny little slice of tomato. I am a retired colonel from the United States Marine Corps. I should not be getting treated like this by this person, who is allowed by the owner to treat me in this fashion, because I complained about his rude behavior toward me at Christmas time. The owner owns both Jack In The Box restaurants in Alameda, Please by your food from somewhere else.

    This is what it looks like in the daytime
    Steve D.

    I had a craving for chicken nuggets, and the nearest place was Jack-in-the-Box ( JITB) on Webster St. Then I noticed that I never left a review for this hometown JITB. This is an old restaurant, it used to have the original Jack in the Box drive-thru speaker back in the early days. It was a clown on top of a box. So when you place your order, you speak to the clown! So how was my visit? Drive-thru (DT) took about 4-5 mins. The DT line wraps around thru the parking lot. Staff were ok. Chicken Nuggets were fairly fresh. I believe the holding time for chicken nuggets is only 20 mins. Use the sauces, and the nuggets are edible and enjoyable. Small dining room, small parking lot, drive-thru in back of the building.

    $8 meal thanks to the app!
    Olivia C.

    Open during COVID-19. After buying groceries at Grocery Outlet, I decided to see what deals were on the Jack in the Box app. $3 chicken strips, $2 onion rings and $2 small Oreo Shake?! I'm sold! Add that I could get a free 5 piece nuggets with a mobile order and I put my order in, pressed the start order button and was on my way! The order was perfect. Everything was made fresh and crispy. The only reason they have 4 stars is because when I've gone into the restaurant in the past, their soda machine has either even broken or only has diet soda (which I don't drink). I eat here pretty rarely but always good to have another quick option!

    Showed him my order and he could care less, it was proof I paid

    Horrible back and forth last night, won't ever get refunded because Jack and the box never answers their customer service email. I went through the drive-through with my mobile order. I placed five minutes before getting there and I told them my name, and they kept asking me if I put it under another name and I said no, and they asked me if I ordered it to the right location. I read the address back to them and they confirmed that was their address. then they proceeded to tell me to come to the window. When I wait behind a couple cars, I come to the window and they tell me they don't have my order. And they were like did you place it recently? It's not in our system. And I was like, yeah, I put it in a couple minutes before. Just give it a few minutes. So I offered to move out of the drive-through because I know that there's a countdown timing their drive-through time. He goes yeah I'll bring it out to you when it's ready. It's 10 PM, I just dropped someone off after work and just wanted something to eat. He comes out to my car and goes. We don't have your order after five minutes. I proceeded to show him. My phone and how my name is correct, the order, how much I paid, and then he goes. Oh, I remember that order it was under Calvin. My order name was Karla. So then he goes back inside. Then comes back outside and tells me that they don't have my order. And I was like, can you guys just make it if I write it all down for you? I already paid for it. And he said I had to come in and get a refund with the manager in the morning or cancel the order on the app, I let him know we can't cancel things in the app. I Tell him the order says it's already completed. And tells him on my end it says you guys completed the order already. And then I tell him how I have never gotten a refund from jack-in-the-Box and if they could please just make my order because I know I won't get refunded for this and I used Apple Cash so I'm not sure how to report that and get my money back on the other end. So he goes yeah just come to the window. I pull up to the window and two people are staring at me and go. What do you want? I explained everything that just happened and he was like "oh you can't even come in the morning. The manager can't even do returns through the app. It's only if we get the tickets and you purchased it here." And I was like I get that. I don't want a refund if you guys could just make the food that would be great. And he goes. " well we didn't get the money so we're not going to make the food." And I explained to him that I did pay and it did take my money and if they could just make the junior cheeseburger meal that I ordered, that would be awesome. He tells me that they refuse to make it. I can't get a refund even if I come in. And there's nothing they can do. I was like "he told me if I came to he window you guys could make it" and he says "I don't know who told you that but we can't" and I'm like dude the guy who told me is hiding behind you. I am just wondering if anybody has ever gotten through customer service I genuinely don't know what to do. I know that I am tripping over eight dollar meal but it's just the principle of all the back-and-forth and I just wanted a quick meal before I went home after a late shift. I've worked fast food and honestly when people even ordered to the wrong locations we just made it, I personally would've just made it, I tried to be as kind and patient as possible, because I understand that they also could have chose to make it and then tamper with the food because it was such an issue. I don't know I just want my refund or a number I can actually call. The number when you look it up is some kind of franchise office thing that has nothing to do with the actual customer support. My years of emails have gone unanswered, I just want my money back after 25 minutes of back and forth.

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    4 months ago

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    8 months ago

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    Jack B.

    Thanks for the awesome review. See you next time!

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    1 year ago

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    Jack B.

    We appreciate the review and hope to see you again soon!

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    8 months ago

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    Thanks for the awesome review. See you next time!

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    2 months ago

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    6 months ago

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    Jack B.

    Thanks for the awesome review. See you next time!

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    1 year ago

    Still running out of foot, and unable take your order at 9 pm on a Friday night. Pathetic! GO SOMEWHERE W.

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    5 years ago

    Absolute dump. One of alamitos worst fast-food restaurants. Dirty inside and dirty outside. Long overdue for closing.

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    5 years ago

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    3 years ago

    Lady working drive through tonight made my night! Great experience and good. Jack in the box is stepping their game up

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    3 years ago

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    Page 1 of 3

    Ask the Community - Jack in the Box

    Review Highlights - Jack in the Box

    Now, the past few times I've gone there this one lady "Gloria" has been Sooooooo sweet!

    Mentioned in 2 reviews

    Read more highlights

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    I have finally satisfied my craving! Grew up eating Mexican food and have been craving enchiladas!…read moreMost places don't do the trick but Maya Halal has it down!! The store front seems like it's closed but it's not. There is just not inside dining. You order at the window and get your food on the other side. Good customer service and they're bilingual! Came by and got some enchiladas. I'm accustomed to eating red enchiladas but their chicken enchiladas are served with green sauce. Do they test the same as what I grew up eating... no. They have their own flavor. However! It's so good! It's the closest I've gotten to authentic and I will 100% be back. I was so satisfied after the first bite. Cleaned the whole plate!

    I don't even know where to start to be honest. I'm not sure what was nastier , the actual food or…read morethe attitude of the girl behind the counter. I purchased nachos and to my surprise the nachos had NO CHEESE. I was then told that I ordered the wrong nachos ........ in what world does nachos have no cheese? The quite literal definition of nachos are chips with melted cheese !!!! I asked for my food to be properly remade and she told me she RUDELY told me all she could do was pour cheese on top . Any authentic Mexican food spot would never put hot cheese on top of cold toppings. I continued to ask questions trying to make sense of their ridiculous policy and she not only gave no clear answers she was RUDE & disrespectful, almost even confrontational. I explained to her that not only were my nachos cheese less but the chips and meat I was served were TERRIBLE . The chips were stale , and the meat lacked flavor (ground beef) . BEWARE OF THIS PLACE. If you don't like your overpriced food or even if it's made improperly, you are stuck with it. They used to have much better integrity. However, at this rate I can see them going downhill FAST. I posted about my experience on social media and the amount of responses I received with similar experiences were massive ! DONT GO HERE ! There are much better Mexican restaurants /trucks all around the city of Oakland . Save your Mexican food cravings for them !

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    I hate to give a bad review. It's hard to be a small business, and even harder to be a restaurant…read more But the super nachos were bad. I'd read other reviews saying they were good, and that CRT made their own chips and had good portions. So we tried it when we were nearby. It was a "cheap" ($17) dinner fail. The chips were good. The portion was pretty good, but the nachos were bad. The salsa, separately, was also bad. You picked from tasteless pico de guyo (sp?) or overly hot salsa. No in between. Mouth on fire vs tasteless tomato chunks. The chicken was really bad. Was it old, or just NOT my flavor? Hard to tell the guacamole was thin and too lime-y. I almost wondered if it was from Costco. Cheese was also not good. We had also just exercised, and we were really hungry. This should have tasted good based on our previous exercise. But nope. I would bear loud bad music on repeat and too-bright fluorescent lights if the food was good. But you couldn't get me to go back to CRT ever again. :(

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    Came here for lunch on a Tuesday around noon and it was pretty busy. We finally lucked out and got…read morea parking spot in the parking lot. We tried coming here on a Sunday and couldn't find parking for 15+ minutes so we ended up leaving. There is some street parking but we prefer to park in the lot. Once you get inside you order at the counter. If you're getting tacos they're all the same price so the cashier will write the number of tacos you bought and you take that receipt and get in the line. Once you get called up you put your receipt in the basket that the worker hands you and tell them what kind of meat you want in your tacos. Today I tried the asada, carnitas, Al pastor, and tripa. They all were delicious, my favorite was the tripa. Portions are good ($4.50/taco) and they have a variety of salsas, jalapeños, limes, etc in the seating area once you exit. I also got a hibiscus (Jamaica) agua fresca that was good. They do accept credit card but they'll charge a $1 fee so try to bring cash if you can. Definitely recommend, this is now one of my top taco spots in Oakland.

    This is certainly one of the best Mexican restaurants I've ever been to. Each taco is $4.50 and…read morethey load each up with meat. The meats are all juicy and cooked perfectly. The pina colada drink was perfect to balance out the salty/savory flavor of the tacos. You self serve cucumbers, carrots, and radishes which is always cool. Finally, there's live Mexican music playing and the overall vibes are fantastic. 4.9/5

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    Tacos Oscar - chips & salsa morita

    Tacos Oscar

    4.4(296 reviews)
    3.6 miTemescal, North Oakland

    Amazing. Purely delicious, cuuute ambiance…read more They make their own tortillas, which is always a plus. The flavors of each taco were outstanding. I ordered everything on their current menu. Tostada beans gigante, the pork shoulder, barbacoa, charred broccoli, mushroom, and chicken tinga. Just a lil lime on top, and enjoy! I didn't even need to add more salsa, which I would usually add to my tacos at other places. Tostada vegan was my fave. All the meat tacos were also fantastic, all were tender and juicy. Your taste buds bout to be blown away. They have patio style seating in the front and the back. cute for a lil date night without breaking the bank, or to go out and entertain friends outta town, or just to treat yo'self real good. so happy.

    I have been wanting to try Tacos Oscar for a while, and finally got to try it. It was Sunday around…read more11am and there was already a line, but it moved fast. They have outdoor seating both in front and in their back patio, the front being sunnier while the back was cooler and shaded. It does seem like it can get crowded there due to the amount of customers who may choose to eat here instead of takeout, though. The food came out within 5 minutes. They also have a self-service water pitcher, and pitchers of half-and-half and oat milk next to it, which I assume is provided for those who get coffee (I didn't read through the entire drink menu). I got the vegan breakfast burrito, which has pan fried potatoes, roasted peppers and onions, mayocoba beans, chile morita mayonesa, avocado, corn, cilantro in a flour tortilla and it contains soy. It was savory, just a little bit spicy but tolerable for someone who can handle just mild level so I felt it was a good addition for providing more flavor given vegetarian burritos can otherwise often end up very plain. Quite a bit of avocado. I liked the potatoes and beans, and the insides didn't feel too mushy texture-wise. Admittedly not the hugest quantity for a burrito of this price ($15 before tax/tip) but I appreciate that they have several vegetarian and vegan options on their menu. I also ordered the strawberry agua fresca - listed as agua de fresca on the menu and this is the only flavor available, for $6. It was pretty good, fruity and sweet but not overwhelmingly so. I tried some of the chips and salsa morita that a friend shared with me, and thought it was decent - they give a massive quantity of chips (it would be good for sharing with a group) which are crispy and lightly salted, and the salsa is tasty and very mild in spice level.

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