There is a hospital 4 miles from me, that I will never return to. I can not call an ambulance…read morebecause I was told the ambulance must take the patient to the closest hospital. Therefore, I get someone to drive me 32 miles in pain to The Methodist in Baytown. On 4-7-26 4:20a.m. Security 100%, Admittance 100%, Care 100%, Nurses 100%, Doctor 100%, Restrooms 50%. Only two patients in waiting room, called-in less than a minute. Place in a ER room, used two different restrooms over a 4 hour period. Tissue roll low, floors were dirty with stains around the commode to the sink. I wet paper towels and tried to clean one of the floors. I was too weak. Been here 7 times within 4 years and a Guest Service ALWAYS call me the next day for my opinion on service. Not anymore. I called today and still waiting for them to return my call. I rather tell them so it can be corrected instead of a low review. Non-caring employees can cause a bad review which hurts a good company.

Ok wife has a problem with her eye we came here at 8 pm it is now 11 30 and she still has not been…read moreseen this place sucks I would venture to say if you were dieing you would die before anyone called your name to be seen way better off going to one of those doc in a box places to would not recommend this place to my worst enemy

I have been with HNI since I moved to Texas several years ago. My providers are Dr. Eberle and…read moreJessica Hanson, and I have found them both to be exemplary examples of what a compassionate practitioner should be. I suffer from chronic migraines and have for more than half my life; these two are among the best I've ever been treated by. The practice overall is professional, efficient, and willing to ensure I'm seen when I need to be, even if it's not one of my routine appointments and they have to fit me in somewhere. I'd recommend them to anyone who needs a neurologist for any reason, but for migraines in particular I can't imagine anywhere better!

4/25/26 Update AFTER Memorial Hermann and the office responded. Please shut up because I opened a…read morecase with EthicsPoint and you didn't do sh*t and Dr. Butler himself said it would not go anywhere and it sat since FEBRUARY with no update just as Kathleen Eberle, the owner did not give a sh*t and did not reply my email or return my call. They'll end up with a malpractice case soon because the care, abuse of authority, lying on providers, cancelling appts, claiming provider is not available is BS, this office is dangerous amongst our elderly population. I said I would add more proof and will. Only reason for 1 stars is due to me liking Butler's stories about his upbringing. In my 20 years in healthcare, this has to be in my top 5 worst workflow and medical care by any office I have ever experienced. It was never Butler's assistant - it is everyone else. If you have an elderly parent or loved one, at the first sign of BS, start working on finding another neurology office. I get it, sometimes it is hard to get into neurology but schedule elsewhere while being treated at that practice until your appointment with another neurologist comes around. I lost count of how many offices said "No comment" about that practice. For one, that hippo/boar hybrid Helen Muniz they hired as a manager is a liar that tries to abuse authority and as Dr. Butler said, Kathleen Eberle (the owner) don't give a damn, reporting to her is a waste of time. I won't say what else Butler said but turns out he is correct, I got her email and phone from my BIL, a Memorial Hermann provider. I also printed those Mychart messages and showed Butler and he said to ignore and said I should ignore Helen Muniz. That Helen Muniz an evil, miserable cloud couch. The worst her attitude becomes then the more weight she gains. Check out the message from that bear/infant elephant hybrid Helen Muniz sent to me after she decided to include herself into something that had nothing to do with her, not realizing I recorded myself every time I stepped into that office and recorded every call. I initially started recording due to the CONSTANT appt changes prior to my first visit and needed to show my job my efforts. With my initial visit, I had been scheduled for 2 months with them calling and canceling on a Friday before closing, via voicemail. I am glad I did recorded because Dr. Butler does not document anything, even medical records, Lindsey T said how annoying it was. That clinic despise MyChart messages because all they do is lie and prefer to play phone tag - I stopped answering calls and said to message me via MyChart. Butler does not document anything and yet you're left to defend yourself against the staff. He wouldn't even look at records. It took for me to take records back to him at the instructions of another MD before he looked at records. Even with paperwork, the staff intentionally documents the wrong stuff. The BS stopped, started, and stopped again when I made my attorney boyfriend my emergency contact. I reported that 3bedroom house named Helen Muniz to the nursing board as well due to entering an exam room acting on behalf of the MD, not realizing she was being recorded with Butler saying he has no reason to even talk to her about his patients. I asked for her superior FOUR times and she ignored me, with Lindsey T in medical records lying for her as well. I also started my process of reporting this office to every entity I can think of as well. Then I dare them lie and say I was a problem patient because if so, why would Butler offer me a medical school letter of recommendation without me asking? I respectfully declined three times due to not liking the care I received and I think he was offended so I cancelled all upcoming appts. Two of the appt I was unaware of having. That was another problem, scheduling appts without informing me, knowing some of the appts don't show up in the portal. It happened multiple times. None of them better not dare respond because I will then post more evidence to back my claims.

HORRIBLE BILLING PRACTICE!! Unexpected & uncommunicated…read morecharges for unnecessary procedures. Took off work for a procedure we couldn't get done due to being told the day of that it would cost $1100

Dr Hoasjoe, is by far the best Dr around. His staff is great as well. Sometimes I schedule…read moreappointments just to hang out with them. It's too bad he can't be my PCP.

Dr. Syed saw me one time. I was referred to him by my neurologist for chronic pain from lupus,…read morefibromyalgia, degenerative disc disease, and osteoarthritis. I was on only one opioid and it was a patch. I did not ask for any more pain medication, just to continue with my current medication if I was to continue with him. He proceeded to yell at me in the lobby as I was exiting his office, calling me a pill seeker! The receptionist then told me that my prescription was at the pharmacy he owns right across from his office! So I went over there and found that not only had he decreased my pain patch mg, but he had also reordered all of my prescriptions through his pharmacy! It took me forever to straighten that out! Never again!

Dr Sayed is horrible. He is very unsympathetic and is only interested in your money. The office is…read morea train wreck and they take forever to see you. He will not perscribe you what you need to rid you of pain that is a fact. I would venture to say he might be in trouble with the board because I overheard someone saying they had terminal cancer and he could not help them because they are cracking down on him perscribing meds. Pathetic. He breaches your privacy by talking to you infront of other patients so it is not a good environment. He does not listen at all to what you have been through nor does he remember what you discussed from the last visit. He will make you feel like you are drug seeking too. I always hear patients yelling at the secretary for something he has not done or had done to upset them. Not sure if this is one of the few pain management clinics but you are better off going to Houston to get good care. I have been in the medical field for a while and studied medicine and never have I ever seen any doctor treat me the way he did and I worked under high stressful situations so there is no excuse for his behavior.

This review is due to his staff and not Dr. Murphy but since they work for him it is a reflection…read moreof him. I have PPO coverage and was told by insurer that I do not require a referral to see a specialist, but his assistant who answered the phone was very rude. She did not even check my insurance information nor was clear on the requirements of the type of referral and test I needed before disconnecting the call. It's like doctors don't want to work anymore.

From the owner: Edward C. Murphy, MD, PA, is a private medical practice in Houston and Pasadena, Texas, dedicated…read moreto providing comprehensive care for neurosurgical and neuromusculoskeletal conditions. Patients receive the full range of care provided by neurological surgeon, Edward C. Murphy, MD, and chiropractor, Bogar Ventura, DC. Working together, they offer conservative therapies, advanced medical care, and surgical procedures when needed to repair the underlying problem.  Patients can count on the extensive experience of Dr. Murphy, who has completed more than 100,000 procedures. The team at Edward C. Murphy, MD, gives each patient individualized care and extensive one-on-one time with the physicians. They perform thorough diagnostic procedures and then develop a customized treatment that targets each person's unique health needs. Patients seeking treatment for nerve pain (neuromuscular pain) receive expert medical treatment for a wide range of conditions that affect both central and peripheral nerves. The team at Edward C. Murphy, MD, also provides exceptional care for pain affecting any part of the body, from brain and neck pain to lower back. Treatment is also available for conditions that affect both muscles and bones/joints...

I highly recommend this clinic for basic medical needs. The staff is friendly and professional, I…read morealmost always get in within a couple of minutes of arriving for my appointment and I am very happy with their service. Unfortunately, if you need anything beyond basic care, they will send you to their Baytown clinic which is a completely different universe. The people there are rude, you always end up waiting well past your appointment time and are treated like you are an inconvenience to them the whole time you are there.

From the owner: Jacinto Medical Group is a multispecialty physician group with convenient locations in Baytown and…read moreLa Porte, Texas. The practice, including its Sleep Evaluation Center and Psychiatry Clinic, was originally led by Ricardo Pardo, MD, Rafael Pardo, MD, Robert Johnston, MD, and the late Caroline Johnston, MD, who launched the practice in 1996. A unique practice, Jacinto Medical Group was formed by a small group of physicians with similar ideals and styles of treatment. Over the last two decades, it has grown to include 14 physicians, five physician assistants, and a nurse practitioner. From neurologists and family medicine specialists to psychiatrists and internal medicine physicians, the team is able to diagnose and treat a wide range of health concerns thanks to their access to the highest quality physicians, medical equipment, and innovative treatment options. Jacinto Medical Group is one of the oldest and largest multispecialty clinics in East Harris County, Texas, serving patients around the Baytown community for more than 20 years. With several highly trained physicians under one roof, the practice has become a medical home for their patients. Because Jacinto Medical Group offers multiple services and specialties under one umbrella, they've made a name for themselves as an all-inclusive clinic, complete with onsite radiology, lab, and sleep services. Jacinto Medical Group has the experience and resources to help patients through all their health needs...

Worthless, absolutely worthless. Only interested in racking up office visits and charges. Talks…read moredown to patients and has no idea what he is speaking about. STAY AWAY!!!

I am not one to visit the doctor for frivolous reasons, so when I requested an immediate last…read moreminute appointment there was an urgent need. My PCP was unavailable for an immediate appointment, so I opted for one of the other doctors as a fill-in. That was my first mistake. The nurse was nice, which is my reason for the single star, however my visit was unsettling. Dr. Isaac, who appears to be at the ripe old age of retirement, enters non-chalantly in his designer frames and skepticism as he asks what brought me in today. After explaining my initial symptom that caused concern, he then began to question whether I had experienced the symptom at the level of severity I proposed. After dismissing my issue as being simply stress related, I volunteered additional symptoms since I was never asked if I experienced any. By the end of the visit he ordered an EKG, suggested I may have Lupus, and wanted to refer me to a neurologist. while I do not find all of this necessary, I digress. Dr. Isaac should take care to remain empathetic, open, and ask probing questions of any patient that he sees. Treat me as you would your golf buddy or a poker bud when it comes to MY health. I'll ask my dad, who is also a MD btw, his thoughts on the assessment I received.