During one of the most difficult times in our lives -- the passing of our son -- the team at…read moreGilbert Memorial Park cared for our family with such compassion, dignity, and professionalism. We especially want to thank Tyler, who could not have been more comforting, kind, and attentive throughout the entire process. From beginning to end, Tyler made us feel like we were more than just another family he was helping. We truly felt cared for, supported, and understood. It genuinely felt like he became part of our family during this journey, and we could feel the care he had not only for us, but for our son as well. What could have been an overwhelming process was made so much easier because of the compassion and professionalism shown to us. We will never forget it. Thank you, Tyler, and thank you to Gilbert Memorial Park for serving families with such excellence and heart.

We went to clean and decorate graves for Memorial Day. We were looking for two that needed a little…read moreTLC. This was the first time that we didn't have to clean the stones before placing flowers. I was in complete shock of how well this place was taken care of. I thought they did a wonderful job of decorating for Memorial Day. I wished I would have taken more pictures.

I would highly recommend. We contacted a few different places and this was the only one where the…read moreperson who answered did not seem like a greedy salesman. They were caring and compassionate throughout the entire process. There was a mixup at the ME office and they worked diligently to get them to fix the error. This also put us in a time crunch but Ascend was able to efficiently cremate and release the remains to us on time. So very thankful for them and their effort. They made things much easier on us by handling everything in a caring compassionate way

Overall, our experience was good. Staff were at times slow to get back to you to answer questions…read more It is better to respond to the general e-mail address for them as responding to individual e-mail addresses within the organization several times went unanswered. Good coordination with the Donor Network but would have liked to have known where our loved one was in this process and where his body was (at the cremation site, Donor agency, etc.). Service requested was completed. Got death certificates as needed in a timely manner.

Had an appointment today to make arrangements for myself. Adriana provided me with excellent…read morecustomer service. She explained everything clearly and was so easy to work with. It was a breeze. Coming here was a pleasant experience! I signed the paperwork and now have peace of mind. Thank you Adriana and everyone at Red Mountain Funeral Home!

This place was so incompassionate and so disrespectful. When they are trying to get your business,…read morethey put you into a private room to discuss matters. But once they've secured the deal and it's time to pick up the ashes, they have you wait in the lobby and hand off your loved one like a to-go order and send you on your way. I'm not asking for a service, but I would like some privacy. The last time I saw my father, he was a human. Now he's ashes. That's a pretty hard transition to come to terms with and they expect you to just jump in your car and drive away? For being a family business, you'd think they'd have a little more sense than that. The guy that passed off the ashes had zero compassion in his voice. He had us sign documents like we were having a fridge delivered. Apparently, they are renovating...like that's our problem. If you don't have sufficient rooms to seat people in, then maybe you shouldn't be doing business. Or here's a concept...rent out another location that is sufficient. The place stinks of room deodorizer so strongly it burns your eyes. I'm told it's discounted rates. I've just gone through this twice this year already and the prices didn't seem much different, but the service certainly does. I guess you get what you pay for...except the rates don't appear very discounted soooo....just go somewhere else. The whole experience was more traumatizing than it needed to be and it was all due to the staff.

My situation was a little unusual as I was the sole family member and needed a direct burial. I…read moremust commend Ali Mangino and the hiring manager who retained such a warm, compassionate, and supportive employee. Thank you Ali and staff for your empathy and graciousness with the accommodations afforded me. The ease of the entire process was made that much simpler because of Ali's attention to detail. I can rest assured knowing that Mom would be pleased. Warmly, RA

We tragically lost Dad while he was transitioning his life to the Gilbert, AZ area. My…read moresister-in-law directed us to this cemetery, which is newer, quieter, peaceful, beautiful, and out of the way from busy avenues of the city. It's has less of a cemetery feel than a memorial space as they don't allow standing gravestones, just the flat plaques. Right now it's in development but the future plans will include a pond and bigger spread. The staff were so kind and helpful before and during the services, we were thankful for their professional guidance. My emotions are still raw but the peace of this place will soothe them as I come to revisit and reflect.

Since the early 1990s, I've been visiting this cemetery to visit the gravesite of my grandma with…read moremy grandad. Quarterly, we made sure to spruce up the flowers and clean up the stone a bit. Additionally, my dad would periodically take me to visit his brother's grave, though with the nature of his passing, it was always a harder visit. Sadly, as the years have passed, more of my family reside here. My Nanny passed very suddenly. Cancer diagnosis on a Wednesday and passed on a Friday. In 2006, the family found themselves quickly making accommodations that were unexpected. My grandpa said it was a pretty easy process, and he appreciated being able to future purchase to be buried with her. This made it incredibly easy when he would pass 8 years later as my aunt would take care of those accommodations without the financial burden. As for pricing, we all know it is not cheap to do so though I've heard it's fairly comparable to the surrounding area. The grounds have been well kept the last thirty years that I've frequented here, and my family has continued to chose this location as their final resting place. Thank you Mountain View for all you do to honor our loved ones!

There's only so much that you can really say about a cemetery/funeral home, right?…read more Well..... The grounds are well kept, there is plenty of parking, and most of the staff is very compassionate and friendly. I will mention that one receptionist in particular was very rude to my mother when we arrived. My Mom began to make her way toward the service we were attending and the woman at the front desk was very snippy with my Mom and told her not to go near the room where the service was being held. She said "It's not ready yet, the family is still setting up!!" My mom asked if she could just sit on the chairs outside the chapel and wait for them to finish setting up, the lady said "NO" with lots of attitude and frustration. I was completely beside myself on that type of behavior! So we sat in the front lobby on the chairs provided. There are 4 chairs in the main lobby, which suited our needs. Just when I thought I had already seen it all, the same woman gets up from her desk and storms over to the chapel area where the service would be held.... Muttering under her breath, walking briskly, and pulls the doors closed... Then continues back to her desk to sit down. I'm not sure if this is her normal behavior, but it could be argued that her personality type doesn't exactly jive with the typical crowd that attend a funeral home.... They also offer water bottles to guests & have a snack machine in the lobby. There are several rooms available for funeral services, which are spacious and comfortable. I will say that I was surprised to see that the pews are not bolted into the floor... I used the back of the pew to help myself up after a service & it disturbed the bench in front of me... That was embarrassing. All in all, the place is exactly what you'd expect. Aside from the rude woman that greets you as you enter the building. We have many relatives that are buried here & others that have been cremated. Aside from Fridays experience, I have never had a complaint about my encounters here.

Elllie was very helpful & explained the process. She put my mind at ease, making sure I understood…read morethe whole process. I asked her about the missing urn & she told me she would find one for my husband's ashes. I am so happy that we chose the Neptune Society to handle our last wishes. Now I can reassure my family about my arrangements, so they will know that everything will be handled with care.

The manager of the local office responded to my posted review. He listened and he understood my…read morefrustration. He then proceeded to resolve my concerns. It is not everyday that an organization will accept responsibility, sincerely apologize, and fix the problem. Thank you for restoring my faith.

What a perfect choice we made choosing Russell to officiate our services! Fast response time, very…read morepleasant to work with. And such a fantastic person! Thank you!

From the owner: Professional experienced Christian minister to make your special day unique and special. Licensed…read morethrough NACM. Former rap star and relationship coach. I can do weddings, funerals and celebrations of life. I do not have any mortuary services available.