We had a horrible experience with this company. It started with constant hounding for the entire job to be paid up front. We refused to pay all until the job was completed. We had a difficult time knowing for sure when they were going to start. Once the work finally began they broke our gate and left it open. This allowed our dogs to get out. When we asked about the gate and damage to a gutter we were called liars. We received numerous profane and rude texts from them as well. Please take my advice and avoid dealing with these people. They are unprofessional at best. I have never been left with more bad feelings towards a contractor of service provider.
7/14/17 apparently we weren't the only ones to have issues with this company:
BBB serving Central East Texas is alerting consumers about an East Texas roofing and construction business after several consumers filed complaints alleging the business did not complete projects, deliver materials, or refund their money.
Complainants state they paid several thousand dollars for JW Roofing and Construction in Winona to begin their project, however, all claim the work was never started and were only given excuses as to why the work could not be done. BBB has reached out several times to Jerry Whitley, owner of JW Roofing and Construction, however, to this date BBB has not received a response.
JW Roofing and Construction has an F rating on its BBB Business Profile which alerts consumers that the business has not responded to BBB. read more
