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    J V B Automotive

    5.0 (1 review)
    Closed 8:00 am - 5:30 pm

    Services - J V B Automotive

    Routine automotive maintenance

    J V B Automotive Photos

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    2 months ago

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    Strickland Brothers 10 Minute Oil Change - Receipt from Nissan

    Strickland Brothers 10 Minute Oil Change

    (31 reviews)

    Great experience with a team of professionals that did my oil change. I will be back with my other…read morevehicles!

    Sunday, June 29th. The gate city location serviced my daughter's car she recieved for Christmas…read more On Friday July 4th, shortly after the service, the vehicle's "maintenance required" light came on while we were driving, and the engine began shaking severely. Upon pulling over, I discovered that the engine had no oil. I attempted to contact the Gate City location several times that day but received no response. We added four quarts of oil and drove the vehicle home. On Monday, we were contacted by an individual from the company who came to our house to inspect the car and instructed us to follow him back to the Gate City location. He indicated that the oil pan gasket was leaking--however, this issue was not mentioned or even noted in their system during the original service. The manager at Gate City acknowledged that only she and her assistant manager were working that Sunday, and suggested the technician may have forgotten to document the issue. They denied any fault or responsibility, claiming the damage was not a result of the company's service. However, prior to the service, the vehicle was running perfectly, and this issue only arose after it was in their care. I firmly believe this issue stemmed from negligence during the service appointment and the strickland brothers team does not care and denies fault. Although they claim the flushed and refilled the system. Certainly just attempting to mask their faulty service issues that lead to the engine now making the car undriveable. DO NOT TAKE YOUR CAR HERE

    J V B Automotive - autorepair - Updated May 2026

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