I had the pleasure of working with Mr.kJay Boss. He was very helpful and insightful on my purchase…read moreof vehicles.I highly recommend this company for your next vehicle purchases.suv came with no mechanical problem.

From the owner: Promising a hassle free car buying experience. An impressive…read moreinventory of quality reliable used cars, trucks and SUVs. Competitive financing to meet your specific buying needs.

I was impressed with the quickness of the deal. We worked with Jacob, and a lot was taken care of…read moreover the phone, so there was no waiting when I got arrived. My SUV was ready and in excellent condition when I arrived. I got to take it for a test drive, by myself, so I didn't have a salesman trying to upsell me while I drove. Once I finished the drive I went in, signed paperwork, handed over my keys for the trade-in and that was that. There was no hassling. I was in and out within 30 minutes!

From the owner: We are a family-owned licensed and bonded independent dealer in Marion, Arkansas, just 10 miles…read morefrom Memphis, Tennessee. We are a very unique dealership with high morals and family values! You can save a lot of money through us because of the way we run our business! We desire to get back to the old fashioned way of doing business where a man's word is true!

outstanding customer service! was kept informed about the steps throughout the process. so much…read morebetter than dealing with unscrupulous dealership! 5 stars!!!

This is our 4th car with Carvana. The car had several inspection issues missed New brakes needed,…read moreinterior cosmetic damage that was not noted on the website and damaged key that I have to pay out of pocket to get replaced then they will reimburse me. I have spent everyday of the first 7 dealing with these repairs. Countless phone calls to Silver Rock and Carvana and getting conflicting information from each and requested a 3 way call so they could get the info correct. Not to mention finding rides to the repair shop. On a good note: the paper work was easy and the customer service is friendly they just need better car inspections. Note to future buyers, MAKE SURE you set up an inspection the first day or next day you get the car. Ask Caravana for the authorized inspection location. We used Meineke. They were very thorough and sent everything to Silver Rock for approval on repairs.

We purchased a vehicle from them on June 15th and it is a great vehicle, it ride good and have good…read moreair in this heat wave we are living under.

I bought a truck from Collierville Auto Center three months ago, and the experience has been…read moreincredibly frustrating. It took a full three months to receive my tags, and during that time I even had to go back and renew my temporary tag. The entire time, I was dealing directly with Terry, the manager at the dealership. Despite multiple calls and in-person visits, I kept getting the runaround with no real help or updates. When I finally pressed the issue, Terry gave me the number to their tag office and said, "I haven't been able to get ahold of them for 3 weeks," basically wishing me luck instead of helping. However, when I called the tag office the very first time, they answered right away and told me they speak with him daily--making it clear that what I was told was untrue. After calling them multiple times, I was eventually told they had simply forgotten about me. Only then was I finally able to get my tags. Overall, the dealership was no help at all throughout this process. Extremely disappointing experience and very poor communication

waiting for a Manger or even the owner to call me back about my title for my car paid off in Dec…read more 2022. Took them until Feb 2023 to have me come in and then they screwed up my paperwork and in June had me come back in to do over, after me calling them every 3/5 days and still haven't gotten my title from Mississippi. Mississippi states they don't have my paperwork again.... And i called every day for 2 weeks now always a he will call you back... lol Buyers beware.....

I bought a car from the Memphis location in 2020 had my Volkswagen for 2 years had about 8 payments…read moreleft the motor went out the dealership came picked it up from my house I was told by management I would be able to purchase another vehicle when I was ready well liars wen I got ready to purchase the new manager who's name is Rick said sorry we can't sell you a car without any explanation I'm a great paying customer only had a few payments left that is so bad for business and his attitude really was horrible..no worries Memphis location need better management