Could not of asked for a better experience. These guys are extremely trustworthy and reasonable…read more They came out and gave an estimate then followed up with completing all of the work, as well as making several recommendations for future opportunities. They came highly recommended and did not disappoint. We will use them for all of our future needs.

Very friendly and prompt, as well as fair in pricing. I will warn you though, he is a staunch,…read moreoutspoken conservative. Some people want to support businesses like that, others do not. I will not be calling on him again because of his comments about politics on social media which I find rude and offensive.

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

We needed to replace our furnace/AC system and got quotes from several companies including Gibson…read more All three quotes were for the exact same equipment and all were within ~$500 of each other ($15-16K). We requested an upgraded system with higher efficiency which cost more than the cheapest system because energy efficiency is important to us. Dave was on time for his appointment, organized and thorough in looking over our existing system and the layout of our home, vents and returns. He also suggested we increase the size of our AC even before I mentioned that on really hot summer days it would get up to 80* with the AC constantly running. He matched one aspect of another company's offer. He explained his proposal welll and we ultimately went with Gibson. The installers were very efficient and thorough and cleaned up after themselves. They made sure I was connected via the manufacturer's app and that I understood how to operate the system. Dave and the two installers displayed professionalism throughout.

Semi annual check on our hvac Brandon did an excellent job…read more Was extremely thorough as well as courteous and willing to explain everything he did to me. Gibson has always been 5 star with us 9 years in a row.

I have used Perkins several times over the past several years. They are very responsive and never…read moreleave me hanging. I had a situation recently where it appeared that when they pumped my septic tank, the equipment was not functioning correctly and didn't fully pump my tank. They sent someone out quickly to repump it at no charge. I highly recommend using this company.

Prompt service , did a excellent job would highly recommend there service. Technician was courteous…read moreand very knowledgeable

We are selling our house and were searching for a plumber who had time to come out and check a…read moreproblem we needed fixed. Chance responded and had the problem fixed immediately. I recommend Chance to everyone who has a plumbing problem and needs help. He is awesome! So friendly and professional.

From the owner: Plumbing repairs & and installation of Water heaters…read morestandard & tankless. Water softeners. Faucets. Fixtures. Valves. Sinks. Toilets. Tub & shower. Sump pumps. Sewage pumps. Gas lines. Water lines. Drain lines. Sewer & Drain cleaning. Well pump & pressure tanks Hose bibs. Dishwasher install. Clothes washer install. Kitchen stove install. Refrigerator hook up. Re-pipes supply & drain.

This was one of the worst customer service experiences I've ever had. The owner was extremely rude,…read moredismissive, and unprofessional from the start. After reading his existing negative reviews, it's clear this isn't an isolated incident. What's even more concerning is that instead of addressing customer complaints, he responds with the same rude attitude and acts like he doesn't care whether anyone hires him or not. When someone is trusting you with work on their home or business, professionalism matters. Unfortunately, that was completely lacking here. If you value respect, communication, and customer service, I would strongly recommend looking elsewhere for a plumber. There are plenty of professionals who appreciate their customers and treat them with basic courtesy.

First off, do not believe anything this man says. Claims he opened permits, and had inspections…read moreplanned. He did not, we verified with the city. He is not qualified to do some of the work he claims he can do. He took $2200 for a job, did work that did not advance the goal of adding two meters, times he stated he was there our tenant confirmed he did not show, then he started making excuses about the city. Finally, he just stopped showing up. He then promised to pay us back, of course drug it out, sent a very tiny amount of money. Then started giving excuses about other things in his life or being out of town so not being able to send money he had promised on the timeline he agreed.

Great service, fast dependable. Great Communication!…read moreAnd a reasonable charge. We would use their Services again.

I would not suggest using this company. I had scheduled a time for someone to show up and install a…read morecouple items for me. The time they were scheduled to show up had come and gone. I called to inquire on if anyone was going to show and was told that another electrician was just finishing up a job and would be there soon. The electrician showed up about 30mins later. They started about 1:30 and were still there around 6:30 not finished. While trying to run wire from the attic they attempted to take paneling off of my wall to better get access to it. While he was on my ladder his foot slipped and cracked my paneling. My wife seen this happen. Granted he did apologize and stated if I had any issue the office would make it right by either replaceing the damaged paneling or covering the damages. They came back 2 days later and finished the install and left my area a mess. I brought the problems up with their office. The lady I spoke with stated she would get back with me after I sent pictures. The email I received basically stated that the electricians that were at my place lied. This is the email I received. ( After speaking with the electrician and our manager, it seems that he accidentally tripped over something in your hallway, which caused the panel to crack. He repaired it using silicone, and your wife said that it looked good & that you intended to replace it soon anyway. However, we understand that this is not an ideal situation, and we apologize for any inconvenience caused. Regarding the dust left behind, we apologize for the oversight on our electrician's part. He did not have a vacuum in his vehicle and asked to borrow a broom and dustpan from your wife. She assured him that it was not a problem, and she would take care of it. He apologized and asked her if she was sure, and she confirmed it was. While this is not our normal protocol, we appreciate your understanding. We want to make sure that you have a positive experience with us, so please let us know how we can make it up to you. We value your feedback and want to ensure that we can rectify this situation to your satisfaction. Please feel free to contact us at shelly@3RiversElectric.net or 260.908.8700.) My wife was overseeing the installation. She seen his foot slip while he was on my ladder which is why the paneling cracked. It had nothing to do with anything on the floor. They also stated they asked my wife for a broom and dust pan to clean their mess. Also not true. Had they of asked she would have gotten one of my shop vacs. I did not want them to put it back up broken. This looks tacky. I wanted it repaired properly. So from what I'm seeing is they will come to your place at their own time, destroy your property and leave the place a mess. They stated they would make it right. I don't see it.