On the eve of my 81st birthday I was hit with a major toothache. That's a day before Christmas Eve…read moreand a Sunday, no less. Spent a sleepless night in agonizing throbbing. His website says the office is closed but there is a link to Dr. Aichelemayer's cell phone number. Those of you at my age who call a doctor get the usual lead-in "if this is an emergency, call 911..." followed by nothing helpful to sooth my pain. I called the number and the DOCTOR ANSWERED!! This is Christmas Eve day and a Sunday!!! Walked me thru pain relief, the called Rite Aid and prescribed what I needed. All is well and I will report back to him after Christmas. I am forever grateful.

Fabulous Practice! Caring staff and doctor! Highly recommended!!!…read moreDr and staff truly care for patients and standard of care!

I had my first visit this morning with Dr. Jamie & Co…read more I'm still processing. It was that significantly different from any previous dental (or medical) experience. I have a lot of weird dental and medical quirks that had to be addressed. At no point did I feel like I was a bother, or too much trouble, or difficult. In fact, the opposite. My quirks were validated, confirmed, and addressed. Thank you! There really isn't much I can say that hasn't already been said. Oh - if you are concerned because it is impossible to find even the slightest negative or even less than stellar review - don't be. Brooks Dental Studio really is that amazing. Calm, enjoyable, comfortable - I felt like I was at a spa.

Dr. Jamie and her staff are so wonderful! As someone that has dental anxiety, they do so much to…read morehelp you feel completely at ease! Dr. Jamie is extremely thorough and explains everything so well, I always feel like I'm in the best hands!

I absolutely love Charles Kim Dentistry! One of the first things I noticed (and appreciated) is…read morethat they have reserved parking right by the office, which makes it so convenient, you don't have to circle the block or pay to park on the street like I did my very first visit. Their cleanings are extremely detailed. Kristina is the best! She really takes her time to do everything perfectly, and you can tell she genuinely cares about the quality of her work. I also had a crown done here, and unlike other offices where it takes two separate appointments, they completed everything in one visit thanks to their new, modern equipment. It saved me so much time and was incredibly convenient. The office itself is always immaculately clean, the staff are professional yet warm, and the overall experience feels like everything is done at the highest level. Every time I come here, I leave with a smile (literally and figuratively). It's rare to find a dental office where you actually look forward to your next appointment, but this is one of those places!

What a gem hidden in DT Tacoma…read more Dr. Charles Kim and his staff (Emma and Hannah) made an anxious person like me so comfortable. I broke my front tooth before new years and was able to get in before heading back to Alaska. 2 days after consult, new crown put in with very little to no discomfort. Reserved parking in the lot across the street. Very modern and open lobby and office.. very inviting. Non-insurance pricing was also reasonable for last minute visit. Earned a client.

Dr Louie and team made my experience as pleasant as it could be given the circumstances. Well done…read morefrom the reception to the diagnosis to treatment. All professionally done. Thank you.

I really love Woodland Dental Center. I admit, I'm not a patient. I 'm a dental hygienist who…read moreoccasionally works for them. I have high standards for the doctors I work for, and I've seen the work they give and their care for their patients. This is a solid team of dental staff. If you're looking for a dentist in the Puyallup area, I highly recommend checking them out.

Dr. Thomas is the very best. He is kind, gentle, and genuinely cares about his patients. I highly…read morerecommend him!

Nice dentist. Patient and works hard to help keep my anxiety down to a minimum. Very close to my…read morehome too

April 20, 3020 First post virus closure appointment. Always…read moreimpressed by doctor and staff professional service. No delays or surprises with new post virus rules . Masks, protective gear used and didn't impact services at all . Doctors and staff really safety minded . Thanks so much! Donald & Cindy Perry Gig Harbor

Most definitely a scam. Charging services you do not need with absolutely no judgment on why. They…read moreuse AI software to look at your teeth and then tried to hand me a bill for 950$ after insurance. Absolutely not. Went down the street was able to get my cavity repacked for 300$ with no insurance.

Amazingly, everyone, EVERYONE, on the team here has been: 1)…read morefriendly 2) professional, and 3) effective From reception, to technical staff, you wonder how a team of individuals can all be such a well run team. More like a great theater company where each of the roles are played by a master. Then, to top it off, when the Doctor comes in, more amazing friendliness is only exceeded by clear, concise questions and diagnosis. If only my dental insurance wasn't such a pain to deal with, I'd say all the experiences - cleanings, x-rays, fillings etc. have been perfect. But the one issue for me is those pesky paper-pushing middleman (insurer) that sucks up our money and give less than stellar service in return. Good short-term and long-term care here by a group of people that not only work well together, but they actually care about you, the customer - rare customer-comes-first-service.

My frustration with Stadium Dental had stewed over the past couple years of being a patient and…read morefinally came to a head today. I'll start with the fact the office feels out of date and dingy and is frankly due for a remodel on the inside. I never got the feeling that I was being taken care of by their staff using anything particularly state of the art. During my first appointment, Dr. Kim, though he is a nice person, was yawning the entire time he worked on my teeth. That gave me no confidence in his care, and honestly made me concerned for an upcoming procedure he would be performing. It happened multiple times during other appointments. Finally, today I got a call from their front desk notifying me about my upcoming appointment the next morning. Frankly it's on me for forgetting that I had scheduled the appointment. However, when I asked to reschedule I was notified there would be a fee. It is predatory business behavior to notify without enough time to reschedule before being charged. I will absolutely be moving to a more customer focused, state of the art, practice after this final straw.

TBH I went here bc of good reviews and I see why. It was probably the actual best cleaning and…read moredental exam I've ever had - such transparency in costs, good patient education, and professionalism from the staff! And everyone is just so nice too! The patient intake forms are super long but they actually do read through my responses! Would absolutely recommend to others and would come back again :) shoutout Tammi she's the coolest hygienist ever

We have been going to Lo Family Dental for a little over a year now. We found them through our…read moreDental Provider and they're extremely close to our home as well as a very reasonable distance from my kids' schools (Lake High School and Idlewild Elementary), which makes appointments that happen during the school day a lot easier! It also helps that they've always run very close to on-time - if not completely - when we have had an appointment. For a working Mom with 3 kids, this is an extremely important characteristic in an office. As an adult, I've had a good experience here with only one exception. My only negative experience (the loss of one star) has been over paying for a sleep guard that did not work... by "did not work", I mean that it did not fit the first time and cracked when I tried it on before even leaving the office, seeming to be made with a very brittle material. They were VERY kind and re-did my molds and sent away for another guard. This one arrived after a couple weeks and still fit very oddly and tightly. Dr Lo did his best to adjust the fit and told me it was ok to be tight... then one night, while wearing it (and biting on it - my primary reason for having it since I have TMJ and clench my teeth badly) it cracked in half and I woke up to it in the back of my throat, as I'd inhaled it and I rolled over and coughed it out. Kinda scary. Since then, they've apologized for the incident and promised to take care of the cost of the guard, but I haven't received an update (it's been about 4 weeks). My dental care - cleanings, x-rays, etc - have all been great. The staff is all wonderful and Dr. Lo is kind and a great communicator. My kids have also had great experiences. My 15 year old has connected with one of the Hygienists who has been able to really convince her about the importance of consistent brushing a flossing (a constantly battle with her since she was old enough to brush her own teeth) and this year she is cavity free for the first time since she was 9! Yay! My 5 year old has had a positive experience here, also. They're not a "kids" office but they do accommodate kids well. We had some trouble with x-rays due to the size of the guards inside of my daughter's mouth the last time we were there so we had to skip the x-rays this time around because it seems they were causing her pain (I don't see this as their fault - she got herself psyched up and couldn't be talked down). We'll continue seeing Lo Family Dental, though we might look into a kid-specific dental office if we continue to have issues with my youngest and her anxiety about x-rays.