1. J Mark Burnett, DDS

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    University Place, WA

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    J Mark Burnett, DDS

    5.0 (7 reviews)
    Open • 11:00 am - 8:00 pm

    Services - J Mark Burnett, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    32 Pearls Tacoma

    32 Pearls Tacoma

    3.8(10 reviews)
    0.5 mi

    Extremely unhappy with the customer service and care of the team…read more I had first gone into the Seattle location about 2 or 3 years ago for a consultation and when I finally decided to commit years later. They had my social security number still. So just be forewarned that even if you go in for a consultation they will hold your private information to years to come. Also, during my treatment I received an email that their system had been hacked and my information had been stolen. So be aware. I have only met with the orthodontist once--at my initial consultation. I did not see him at the time I received my aligners or during my mid-treatment appointment, and all of my follow-up visits have only been with dental assistants. One of the main issues I had with my teeth I brought up during my initial consultation to the ortho, I even brought it up again to the dental assistant during my half way point when she showed me what the final results would look like and I told her I don't think my problem will be fixed. I have finished my treatment and have been emailing their office to try and get in and meet with someone about my teeth because I would like to have my issues addressed not with another dental assistant who is going to ignore me but with an orthodontist to review my progress, discuss my concerns in detail, and ensure that my results are what I asked for. Over a week later I have still not heard anything. Not to mention I already paid for my retainers that I still have not received because they haven't contacted me to come finish up the last of my treatment

    I absolutely love my new dental office. Located in University Place off 27th and Bridgeport. As a…read morenew patient I was able to make my appointment online which was great and saved time having to play phone tag. I went to High School with one of the Dentist but didn't get to see him on my initial visit as he was at their Seattle location. But seriously from the front desk staff to the hygienists and then Dr. Sullivan. I had the best care. The chairs massage you...which was unexpected...flat screens on the ceiling so you can see what they see. Everyone was so thorough in explaining what they were doing, care tips and treatment plans. They made sure to explain what my insurance covered what treatment should be done now and what could wait until the new benefit year. I was even given a Sonicare toothbrush for being a new patient. Best dental care I've ever had!!

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    32 Pearls Tacoma
    32 Pearls Tacoma - Before and after!

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    Before and after!

    J Mark Burnett, DDS - generaldentistry - Updated October 2026

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