I have waited for almost 2 months to post my review of J-Live Entertainment, as I have been hoping that by the shear grace of God I have decent wedding pictures, however, since I keep getting the run around I decided that I do not want anyone else to go through this misery that I am in.
This is by far the VERY worst vendor, event coordinating service that I have ever been in contact with. I hired J-Live to book vendors for my wedding, DJ/MC, photo booth, photographer, videographer. Up until the day of my wedding the service was fine, I dealt directly with the owner Joey Perez. The day of my wedding all bets were off. 1st the Photographer showed up dressed in jeans and flannel shirt (unprofessional) 2nd, he had a camera that was dead. He used my mothers camera for the majority of the pictures. I was also supposed to have 2 shooters and only 1 showed up. Then the photographer walked around like he was lost. He was not directing anyone to pose or move to different spots for unique pictures. I had even emailed a list of pictures that I wanted and who needed to be in them (did he use my list, NO). On top of all of that, he was sucking on a ring pop for all of my reception, starting helping the DJ with his job, sitting on the ground playing on his laptop, started dancing inappropriately with guests nearly causing a family fight AND was drinking alcohol from my hosted bar. He even had the nerve to tell my groom that he had not been paid yet not even for gas, when Joey was paid full months in advance. He had to be told when to take pictures. During my ceremony, we found out that the best man watched him with the cameral on his lap just snapping pictures with his finger, not even looking!!! Now it has been 2 months since my wedding, and NO pictures or video. Moving on to the DJ/MC: 1st he did not play the correct instrumental song when my wedding party walked down the aisle. He then tried to leave the wedding after the ceremony because Joey did not tell him that he had 2 set ups and they were outside. Then it started to rain and he tried to leave again instead of moving his equipment inside. It took FOREVER for the wedding party to be announced, then he announced me (the bride) as the WRONG NAME!!! He announced me as CHRISTINA GUZMAN instead of Crystal Guzman. He completely did not follow the schedule at all. The prayer was completely skipped. He also had the nerve to ask my wedding coordinator to serve him food, and my guests all had not received their food yet! He too was drinking from the hosted bar. He also played terrible music!! The one dance that was important to me, the anniversary dance, he messed up. We had to do it 2 times. Because of all of his messing up we did not cut the cake until very late, missed doing the garter toss and the DJ had to be paid extra to stay and play music because he was ready to pack up and leave shortly after the music started because everything was so far behind the schedule. Then these two clowns (the dj and photographer) told the groom that they would be willing to stay and keep the party going if we gave them somewhere to stay. It was incredibly unprofessional. We also found out that Joey booked our photo booth 2 days prior to the wedding and the dj the week before. Even though he had been paid in full for several months!
After the wedding I requested a meeting with Joey immediately to go over all of these issues and he did not (would not) have time. He was too busy with other events, he asked for a list of issues. I sent him the list, and he came back to me that all of his vendors said that they did not do any of this and that was that. Even though I had 100 guests that witnessed this disaster and he pretty much said my concerns were unfounded. I was married on Sept. 20, we are closely approaching 2 months later and he still has not had time to meet with me. He also keeps giving me the run around about when I will be receiving my pictures and video on a cd. I was told I would have them 2 weeks ago, and last week he said their printer was broken, how is it that they are printing pictures that I have NEVER seen? I find that everything about this company is a joke! 1st you send a photographer to a wedding and the photographer asks to borrow the mother of the brides camera, 2nd, your DJ messes up the brides name and is all around terrible and 3rd he cannot even make the time to meet with an unhappy customer. If I could put negative stars I would. I would not recommend this company to my worst enemy.
If you are planning an event and you would like the worst service ever, then only and only then should you use JLIVE. read more
