My fiancé and I needed a wedding set engraved (cake knife and server). We were able to come by at…read moreour convenience and even needed to reschedule during the day and Mike was totally accommodating. We spent a few minutes discussing what we wanted and finalized the end result with texting Mike the exact phrases and spellings that we wanted. He went back inside and we waited in our car. While we waited, he sent a text with a photo proof before finalizing the engraving. It took maybe 10 minutes total to engrave both items and they came out absolutely beautiful. We are very happy!

scariest experience of my life. literally tried to take item out of my hand and take off down the…read morestreet. the address for the business is not a shop. it's a house and he won't let you come into his shop so he can "engrave while you wait". he should call his business "stand there with your mouth hanging g open while I take off on my scooter with your jewelry "

Absolutely amazing work! I brought her an idea for a custom Teacher of the Year gift, and she…read morefree-handed the entire engraving directly onto the bottle. The lettering is beautiful, elegant, and so much more personal than anything machine-made. She paid attention to every detail and created a one-of-a-kind keepsake that means so much to us. Not only is she incredibly talented, but she was also professional, responsive, and genuinely cared about making sure the final product was special. The finished bottle exceeded my expectations and turned out beautifully. If you're looking for custom engraving with a personal touch, I highly recommend her. Her talent speaks for itself, and I will definitely be returning for future gifts! Thank you for helping me create the perfect Teacher of the Year gift!

Where do I even begin with describing how absolutely wonderful Michele is?…read more I spent what felt like ages looking for a calligrapher who could pre-fill out my ceremonial marriage certificate and to do the placecards for the wedding reception. After sending many emails and not hearing back from anyone, I decided to do a Yelp blast and Michele was the first person to respond. Even though she's based on Staten Island, we were able to work out a time to meet up in the city for both drop off and pick up of my items. Throughout the entire process, Michele was amazing. She is incredibly attentive to detail, really cares about producing quality work that would fill her clients with joy, oh, and she happens to be the world's biggest sweetheart. As she worked, she contacted me to show me her progress and when I saw the place cards she made for my husband and me, I totally ugly cried some tears of joy! It was such a beautiful and surreal moment! Her prices are also so incredibly reasonable and transparent! I will definitely be working with her again in the future!

Great customer service! I needed a last minute gift for a retirement and was quoted 3-5 days at…read moreevery other establishment. Tammy was able to accommodate my request and get the job done within he same day and the plaque came out beautiful. Highly recommend!

Best store in the mall. I have bought many gifts from here and have always been very happy with…read moreboth the service and quality of the items. I will definitely be back for more.

I'm very impressed with the quick service I received for the engraving portion of my purchase…read more However, I do think they should advertise how much the engravings cost per item. I thought the price listed included the engraving. It was an additional $40 which I felt should of been properly advertised before hand.

I did not shop at this particular location. I bought a wedding gift for my employer at the "Things…read moreRemembered" located at the Staten Island Mall. I purchased a beautiful clock with glass sides and etching with a heart pendulum. Engraved on a plaque was the couple's names and wedding date. It took the staff only 20 minutes to make the engraving. Obviously the bride and groom loved the gift. Great service and the store has something for every occasion. the website is http://www.thingsremembered.com

Gorgeous engraving, and such a pleasure to work with! We had a finicky work project in multiples,…read moreand Mr. Booker did a beautiful job on every one of them. We'll be back in future! Strongly recommended.

Amazing work. I had a last-minute Christmas gift idea and needed the work done quickly, and he was…read morefinished in a day! Great prices as well. I provided my own tumblers, and one of my tumblers had flower prints on it, he was honest in that he'd never done one before, but he decided to still give it a try, and he DELIVERED! The best part about all this is I also get to support our local hero.

Had 12 time sensitive plaques to award to a team, for placing second at an event. I had the…read morepleasure of dealing with the shops manager ( Lizabeth Philpott ) who was amazing. couldnt ask for a better looking plaques, that i was able to get in a timely manner. TY liz!! Highly recommended.

Someone (not me) forgot to order a plaque to honor a volunteer who worked very hard on a golf…read morefundraiser.. I called Country Pro while I was at the Golf outing and I was able to pick it up before the awards ceremony that night. Thanks Ray!

Beautiful little place great prices lots of beautiful jewelry felt very comfortable. Steph was…read moresuper helpful. I will definitely be back.

Karen lied to me for eight months. Never received my wife's rings.. Excuses and lies. Horrible…read morecommunication . Phone calls and text never returned.Horrible experience. Very unprofessional.Would never recommend.

I came across the shop quite by accident. I was bringing my watches to have batteries changed to…read moreanother shop, but i found it closed. Luckily i found Fast-Fix , and, like the name says, my watch batteries were changed within a half hour. I can't recommend Fast-Fix enough for its prompt, courteous, professional service.

Fast Fix Jewelry & Watch Repair in the Staten Island mall is fantastic!…read more I've been here four times and each and every time the experience has been great! I've had several chains / necklaces shortened, some lengthened, and I also purchased a new leather band for my Seiko watch, which of course they attached for me. They also clean your jewelry at no extra charge, which is nice. I live in Brooklyn and usually come here first and drop off what I need to. Then, I go shopping at Trader Joe's, which is five minutes away. When finished at TJ's, I pick-up my items from Fast Fix and head home. Hiyun and Sam, the owners, are wonderful people. Yes, I know their names as I've been there many times and have had very nice conversations with them. They are very helpful, kind, friendly and are excellent at what they do. I would highly recommend visiting Fast Fix for your jewelry and watch needs. I really can't understand some of the other reviews, though everyone's individual experience is of course unique unto them. As well, some folks are just simply hard to deal with, or perhaps unreasonable, we all know people like this. I would suggest to be clear with what your needs are and what you are looking to have done, upfront. And you should ask for a price as well before any work is to be done, I always do. Or perhaps, as A.W. mentioned in their review below, folks aren't aware that this is a franchise operation and they may be leaving their review for the wrong location. I don't know, can't say. What I do know is that of my four visits here, all have been excellent. I would highly recommend, and have, Fast Fix to family and friends, and to all those reading this review. Hiyun and Sam, thank you again for all of the great work! My chains now fit perfectly.

Cannot recommend this place enough. I accidentally picked the busiest day of the year (graduation…read moreweek) to walk in and ask for a rush job. They were able to finish my custom plate in 24 hours and charged me a really fair price. I received multiple emails, confirming all my requests were done just right. If you need any engraving done, absolutely go with trophy world.

I've been buying milestone and congratulatory plaques from Trophy World for years. The staff take…read morethe time to listen, assist with your choices and explain all necessary next steps to ensure satisfaction with the end product. It is quite understandable why they have been in business for so many decades. I highly recommend them.