I've been wearing my great grandmothers wedding ring for 14 years, however I knew I wouldn't be…read moreable to remove it and that it would need to be cut off. Beth has the tools necessary and was able to remove my ring, through my tears and offered comfort at the same time! A diamond needed to be replaced, the ring resized and the three rings that made up the one were soldered together. She rebuilt the prongs around the Center Stone and provided an appraisal for my insurance policy. She made the process easy to understand and calmed my fears about leaving my ring with her. I picked the ring up yesterday and through more tears at the beauty of my 100 year old ring that now looks brand new! I couldn't be more thankful. I've recommended her to my family who live in the cities that it would be worth their drive to New Richmond. I also purchased several necklaces and a ring for my daughter for Christmas. Each of those pieces are wearing well and of excellent quality. Thank you Beth!!

I brought in a ceramic watch and I needed the band shortened. She was super friendly and helpful…read moreand tried to fix it while I waited. She didn't have the tools so she took it later in the week to her watchmaker. It came back perfect! I will be going back for ANYTHING jewelry related! Customer service is top notch!

Sarah at Sather's Jewelry was sooo kind, patient and helpful. She took the time to help me try on…read morethe right necklace for me, presenting me several different options and lengths, listening to what I wanted most and was in my price range. Bob, Janet, and Sarah were also helping my sisters family and guests with picking out an engagement ring for my nephew and his bride to be. We were all there for over an hour and they were so patient, kind, attentive, fun and helpful it turned out to be a very fun outing for everyone. They treated us like family and cleaned many of our own wedding rings in the meantime.

Incredibly friendly and helpful! They repaired my wife's diamond ring and cleaned it in just a few…read morehours. The prices were more than fair and the customer service was simply unparalleled! I've never been to a place in such a small town, with a captive market, with such incredible service!

Top quality service and product- sometimes they offer up something you didn't even know you NEEDED…read more Love shopping local and the agates used are LOCAL and ethically sourced! Great family business

I brought in a very well worn old Black Hills gold ring to have the stone replaced! What a…read morebeautiful surprise when I got it, it was brought back to life like a brand new ring, a new stone,all defined and the shine.. something I'm proud to wear again! thank you JB

I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

What an amazing shop! I came in due to a loose stone on my ring. They were so prompt, kind, and…read moretalented. Their goldsmith is top tier. Thank you so much. What a great experience. I will continue to come here.

Wixon is the best jeweler in Minnesota! Welcoming environment with a great selection of products…read more Will Horton went above and beyond to help me find my husband the perfect anniversary gift.He really made the experience memorable and fun. I sincerely appreciate how Will guided me through the entire process. Looking forward to a long lasting relationship with Will Horton and Wixon Jewelers.

I love Wixon. I have been buying watches from them since 2003. I've worked with multiple of their…read moresales people and most recently with Aaron Talbert who helped me pick and locate the perfect Panerai for my Dad. In a market when watches are hard to come by, he made sure my dad's 80th birthday gift was a show stopper. He moved mountains for me. His recommendation was great. The PAM we landed on was even more beautiful in person. I couldn't imagine buying from anyone else. Thank you, Aaron. Thank you, Wixon. Thanks for helping to make my dad's 80th so special!

i went here for the first time yesterday. ( I have been searching for a jeweler since I moved back…read morehome 4 years ago)... and omg they are THE BEST. They took such great care of me, eased all my concerns & worries & were just really amazing. Thank you ladies for all your help. So happy to have found a place & people I can trust with things that are very precious & special to me. 10 stars!

My experience with Eric's Diamonds was fantastic from the start. Warm and friendly atmosphere plus…read morequality jewelry and perfect repair. I am new to the area and they have made me a loyal customer.

They did a custom piece for me. If I could give 6 stars I would! Recommend!! This place is an…read moreartisan establishment that is far and few between with the big box stores that just pump out same after same pieces.

Had my mom's ring fixed for my daughter after a stone fell out of it…read more Excellent quality, service and value

Raza is very skilled and honest!…read more I took my watch for repair to the 3 other jewelry/watch stores in the mall and no one was able to fix it, one refused to take on the job as it was risky, one said they don't do repairs and last one did not want to fix it because I did not buy it from them and then I found Raza as I was walking by the food court. He looked at it and said that he can get it done within 20-30 minutes and shared the cost upfront which surprisingly was very reasonable compared to what I thought it would cost. And long behold, he sure did fix it within 30 minutes. He shared pics of the work performed also, again skilled and honest! I will definitely be recommending people to him as he just does not do jewelry and watch repairs but also sells some pretty nice jewelry and watches. Looks like his shop can get real busy but it is definitely worth the wait.

I'm so glad I found Raza Jewelers, my new go to for watch batteries and miscellaneous jewelry…read morerepairs. I'd been going out of my way to WBL to a franchise I will not name, so finding a closer alternative to me and being able to support a small business owner is a huge win. This place is a kiosk right across from the food court. I came in for a new watch battery and was greeted right away by the friendliest guy working in the mall that day. It took only about 10 minutes. They've got some good stuff in the cases to check out, so it could be dangerous to linger, you might end up coming home with some new pieces. The service was super fast, ultra friendly, and the cost was reasonable, along with a one year warranty on the battery. Can't beat that.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

I came in today because I couldn't find another jeweler to help me with my last minute request. I…read morewas helped by a fantastic lady (sorry I can't recall her name) that provided outstanding customer service and got me exactly what I needed. Thank you, the watch looks great!

I brought a bracelet to remember of my husband, who passed away two months ago. When I receive the…read morebracelet is very small and try to take Awards and More to engraved, they say they can't engraved because it was too small.