Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Its been a solid 7 days since I ordered and they haven't shipped. They sent me tracking 3 days ago…read moreand it still shows only the label has been printed. I've emailed twice and no reply. Awful service for almost a $200 order.

I love this store, I always find something cute for a gift. Not everything is Michigan themed…read moreeither, so no matter the type of gift you need you'll be able to find something. I visit during the Arts Beats and Eats festival, they participate in the Royal Oak $ program. I have spent my $$ here the last 2 years!

Needed to replace level porch railings, which are hard to find because they each attach on one side…read moreto a roof supporting column. Emailed pictures to Stan Harrison last summer, who worked up a quote. Not cheap but these can't be found. Procrastinated until now, asked for a re-quote, and was told last year's quote was good. Fortunately, I drove over with one of the old railings to make sure. Glad I did. Walked in and Stan said, "I don't know what the hell that is." "It's a porch railing, Stan." He showed me the one brand they sell, completely inappropriate for this job. Meanwhile another customer, a contractor, was being told by another clerk, "I don't have a window like that", whatever that was, and the contractor was trying to choose a replacement. And a THIRD customer, also a contractor, was holding a broken piece of vinyl siding and apologizing by admitting it was "probably 8 to 10 years old" and hoping to match the brown color as best as possible. His clerk was looking at the siding like it was a prehistoric reptile. So! I'm thinking Ingram's motto is: if you want exactly what we sell, come to Ingram!

I cannot say enough about this company! The customer service that I received is phenomenal and you…read morecan't find cheaper prices then theirs! Stan that works the counter actually helped me save money and delivery was easy to set up and right on time! My house looks beautiful:) Thank you Ingrams!

Holiday is my favorite market to get prepared meals. I recommend stopping by The Smokehouse and…read moretrying some of their delicious food. I've tried the salmon, burnt ends, southern white beans, smoked wings, and jalapeno cheddar grits. There is also a selection of healthy food that I also enjoy including salads, sandwiches, seafood, and breakfast food like frittata and deviled eggs. It is a bit pricey but the food tastes fresh and homemade. I come here exclusively to buy ready made meals. The price is worth it because everything bought here is eaten up and enjoyed by my household. It's still cheaper than dining out these days. Service is friendly as well.

This place is truly an experience. 50% local market and 50% bougie…read more They are doing it all here and it is sort of overwhelming (in a good way). Some shopping highlights include - large gluten free foods selection, wine and cheese shop, lots of MI local/small batch brands, fancy chocolates section, and all kinds of hot and prepared foods. Nothing high tech here. A human being will ring up your order and even exchange pleasantries with you.

A wide variety of items to choose from. Great atmosphere. Staff excellent. Need to get some…read moremerchandise for us bigger guys

From the owner: Our store is LGBT owned and welcomes all people...we specialize in men's apparel and…read moreleather....including underwear. Jocks, socks, shirts, tanks, shorts, pants, leather harnesses, wristbands and armbands. We have various pup hoods, leather cleaners, underwear support rings and also give a full line of smoke shop accessories (bongs, pipes, lighters...etc) minus the tobacco and vape. We are experts and can get u into the correct products...making your decisions easier in a safe friedly environment. We also have a full line of adult novelties purchasable on our website only for shipping or pickup....merchandise cannot be displayed in our storefront.

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

ZMC Pharmacy is every girls friend. It is a Target and pharmacy in one. Great customer service and…read moreselection of cards, gifts, candles...pretty much anything you can get yourself into while your prescription is waiting to be filled. Although, a bit pricy for the gifts and prescriptions, if you do not have insurance, I would still recommend going into the pharmacy if you are looking for a card or present.

Dr. Chorney and his staff are wonderful! I CANNOT RECOMMEND THEM ENOUGH! Top notch customers…read moreservice. My first visit was right after Dr. Chorney took over for Dr. Lyons, and while he was great, the front office staff left a little to be desired. Glad to see that changes have been made and he now has a rockstar crew in there! This was my second time back, and first time being fitted and tested for contact lenses. Dr. Chorney made sure to explain everything in a very understandable, plain manner. The staff held a "class" teach me how to put them in and took the time to make sure I was comfortable doing so myself. I had trouble with the fit of a lens and on my follow-up appointment they adjusted and ordered a different type that is perfect. they even went so far as to explain my insurance benefits to me, as I was unsure what was covered. They've earned a customer for life. Thanks everyone!!

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.