Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

A great place to shop for diamond, costume jewelry and even repair. My experience was awesome, I…read morereceived personal attention from the owner Andy! This is an alternative to the big jewelry stores and by far better quality and pricing. I was shopping for engagement rings, and as everyone knows you only get one shot and you want the experience to match the hype, you'll get that at Kramar! Thanks again Andy!

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

I always enjoy a good local shop and like to see all the creative and nostalgic things that are…read moreassociated with a place. Something about the items in the window drew me in. Also I had to get a photo with the state of Michigan with my face in it. There were so many cute T-shirts, Faygo pop, fudge, and other fun Michigan stuff. If you are looking for unique items or gifts for others, this is a great spot.

I placed an order AU 17th. Shipping is showing "pending" three weeks later. Three emails to…read morecustomer service have not been sneered. I guess I just gave away $70!

Needed to replace level porch railings, which are hard to find because they each attach on one side…read moreto a roof supporting column. Emailed pictures to Stan Harrison last summer, who worked up a quote. Not cheap but these can't be found. Procrastinated until now, asked for a re-quote, and was told last year's quote was good. Fortunately, I drove over with one of the old railings to make sure. Glad I did. Walked in and Stan said, "I don't know what the hell that is." "It's a porch railing, Stan." He showed me the one brand they sell, completely inappropriate for this job. Meanwhile another customer, a contractor, was being told by another clerk, "I don't have a window like that", whatever that was, and the contractor was trying to choose a replacement. And a THIRD customer, also a contractor, was holding a broken piece of vinyl siding and apologizing by admitting it was "probably 8 to 10 years old" and hoping to match the brown color as best as possible. His clerk was looking at the siding like it was a prehistoric reptile. So! I'm thinking Ingram's motto is: if you want exactly what we sell, come to Ingram!

I cannot say enough about this company! The customer service that I received is phenomenal and you…read morecan't find cheaper prices then theirs! Stan that works the counter actually helped me save money and delivery was easy to set up and right on time! My house looks beautiful:) Thank you Ingrams!

Love holiday market and all its offerings. The cooking school is a delight. Service is always…read morehelpful and kind. Love the stores set up and decor. I love taking classes there. Most recent was Japanese Fusion! Sooooo delicious! The Chefs are always kind, fun and helpful!

This place is truly an experience. 50% local market and 50% bougie…read more They are doing it all here and it is sort of overwhelming (in a good way). Some shopping highlights include - large gluten free foods selection, wine and cheese shop, lots of MI local/small batch brands, fancy chocolates section, and all kinds of hot and prepared foods. Nothing high tech here. A human being will ring up your order and even exchange pleasantries with you.

A wide variety of items to choose from. Great atmosphere. Staff excellent. Need to get some…read moremerchandise for us bigger guys

From the owner: Our store is LGBT owned and welcomes all people...we specialize in men's apparel and…read moreleather....including underwear. Jocks, socks, shirts, tanks, shorts, pants, leather harnesses, wristbands and armbands. We have various pup hoods, leather cleaners, underwear support rings and also give a full line of smoke shop accessories (bongs, pipes, lighters...etc) minus the tobacco and vape. We are experts and can get u into the correct products...making your decisions easier in a safe friedly environment. We also have a full line of adult novelties purchasable on our website only for shipping or pickup....merchandise cannot be displayed in our storefront.

I've been coming to ZMC for over 5 years now - and I have to lead with the staff is incredible -…read morethey're always so pleasant & bend over backwards to help with prescriptions or any questions I might have. They were also a LIFELINE during the first waves of the COVID-19 pandemic & stocked up on quality cleaning products as well as keeping the flow of the shopping area safe. I was able to keep myself feeling safe getting supplies from them instead of the big box stores. On top of that, they carry a ton of cool stuff like Voluspa candles, crystals, jewelry, and grooming products. Also a rewards program as you make purchases - coupons! YUM! I can't recommend ZMC enough!

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

Dr. Chorney and his staff are wonderful! I CANNOT RECOMMEND THEM ENOUGH! Top notch customers…read moreservice. My first visit was right after Dr. Chorney took over for Dr. Lyons, and while he was great, the front office staff left a little to be desired. Glad to see that changes have been made and he now has a rockstar crew in there! This was my second time back, and first time being fitted and tested for contact lenses. Dr. Chorney made sure to explain everything in a very understandable, plain manner. The staff held a "class" teach me how to put them in and took the time to make sure I was comfortable doing so myself. I had trouble with the fit of a lens and on my follow-up appointment they adjusted and ordered a different type that is perfect. they even went so far as to explain my insurance benefits to me, as I was unsure what was covered. They've earned a customer for life. Thanks everyone!!

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.