Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

Ramon. O provided great towing services- friendly, reliable, understandable, and effective delivery…read moreon an impressive time of arrival. Ramon surely deserves a raise, recognition, or some form of reward for his great contribution to AAA. Definitely looking forward to being a longtime member of AAA. Thank you Ramon!

Avoid this AAA at all costs. They are very lazy and the management is absolutely knowledgeless When…read moreit comes to any DMV transactions, they try to add fees when they're not do and they will not help you to the best of their abilities. Even if you're a valuable member of 32 yrs

This was my first time visiting the AAA in Los Alamitos, and even though I'm not a member, I had a…read moregreat experience. I stopped by to get an International Driving Permit and had my passport photo taken while I was there. The passport photo was about $17, and the permit was another $20, so it wasn't the cheapest errand, but the convenience made it worthwhile. From the moment I walked in, the customer service stood out. I was greeted right away, asked what I needed, and directed to take a seat. I waited less than five minutes before being called to the counter. Marcus helped me, and he was genuinely friendly, helpful, and easy to talk to. He made the whole process quick and stress-free. Overall, I was in and out in about 20 minutes. If you need an International Driving Permit, this location made the process simple and pleasant.

Max hooked up my hubby tonight!! Thank you so much for your help. The 6 inch orbital and what's…read morethat stuff called McGuire's polish is 10/10! Appreciate you!!!

Stan is a really really nice man. It feels like you have known him forever kind of like a friend. I…read morehighly recommend Stan's services to anyone that reaches out to him. Angel

My experience is not positive including that I don't even get a chance to explain. I have better…read moretreatment and way better quotes from other agents.

Big thank you to Ernesto for the excellent customer service. Thanks again for all the info and…read moremaking this process very easy for our family! Great office, staff!

Mark is a fantastic insurance agent. He is very punctual and will find you the best deals. I had no…read moreluck with insurance companies because of an accident I had gotten into and Mark was able to help me get a great price and he was very informative and made the process very easy. Now I am a confident car owner because of the service that Mark and his team had provided me. Thank you!

I've been a long-time customer with Farmers Insurance, but my experience with Tim Weidenkeller's…read moreoffice on Los Alamitos Blvd has been extremely disappointing. Farmers decided to CANCEL all landlord/rental insurance policies in California. Tim's office offered me a quote through Foremost Insurance (their "commercial landlord" division). The quote and bill they sent were over three times higher than my previous Farmers policy. The "Foremost" bill stated I could pay online or by check if I wanted to proceed (see image below). I did not agree to this policy, and I found coverage elsewhere. Despite NEVER authorizing Foremost or Farmers to enroll me in this new policy or to withdraw funds, Foremost took the ENTIRE PREMIUM amount directly from my business bank account. This means Farmers GAVE MY PRIVATE BANKING information to Foremost WITHOUT MY CONSENT. It has now been 20 days and I still have not received a refund! This is a serious lapse in ethics, a breach of trust, an unauthorized withdrawal, electronic funds transfer fraud, breach of contract and violation of privacy laws. Today is August 15, 2025, and the last time I received an update was on August 4, 2025, where Tim Weidenkeller said he would follow up with Foremost and get back to me. Well, I'm still waiting on the follow up and more importantly WHERE IS MY REFUND FOR MONEY THAT WAS STOLEN FROM MY BUSINESS ACCOUNT?

We had homeowners insurance with Farmers for 32 years, and our policy was recently cancelled…read morewithout any explanation whatsoever. There were no changes to the property, no major remodels or upgrades, nothing that would have/should have had any material effect on our insurance. We're right in the heart of the city, surrounded by concrete and steel, not some densely wooded area or anything of the like. Reached out multiple times to Tim by phone and email, got nothing but silence - a complete 'ghosting.' I'm utterly shocked at the lack of professionalism and complete fecklessness that we cannot get an explanation after 32 years. Run away from Farmers.

What an amazing company. Family owned and operated. They will work hard to get you the policy you…read moreneed and always respond in a timely manner. They've helped me with general liability and auto insurance for two years now.

Jesse was awesome! It's had to find a great product plus great customer service. It's always one or…read morethe other, Kingdom insurance has both! I will most likely use them again for sure.

I'm glad to have found this office; it has a nice and relaxing look and atmosphere…read more I had the pleasure to meet Katia and Spring that day; they're very helpful, friendly, and knowledgeable. I really appreciate their patience with answering all my questions in great and simple details to understand while creating a new car insurance policy for me. Big thank you to your entire office, and I 1000% recommend this office to everyone!!

I have been with State Farm Insurance Agency for three years, using their auto and home insurance…read more Their customer service is exceptional--quick, professional, and available 24/7. They offer a wide range of customizable policies, and their pricing is competitive with clear, no-hidden-fee structures. Besides, I was impressed by Tiffani Vu. She is responsive, professional, and experienced. She offered tailor advice, helping me find the best coverage at competitive prices. Overall, State Farm provides excellent service and value, making them my top recommendation for reliable insurance.

Mike and Jody Ellison are both extremely knowledgable and helpful when it comes to insurance. I…read morecan't recommend them enough. They will answer any and all of your questions and make sure your assets are safe.

Mike Ellison and Jody with State Farm Insurance are extremely helpful and wonderful to work with,…read moreeven in the most annoying of situations. Every time I have an insurance question, they do what they can to get an answer for me, and always give me an honest opinion. I can't say enough, Jody is amazing!

well what do you know..... i guess stacey romney finally took my real and truthful yelp review of…read moreher incompetence and her lack of due deligence in confirming her clients provided information is current and correct during renewal......im sure it wasnt my phone call to the california department of insurance and she magically just did her job to fix the issue. i did not get any renewal notices for her clients business mailed at my residence this year. but on a side note after my initial yelp review of stacey at the allstate website i sent the same yelp response. and stacey had the arrogance to state that my review were lies and that she would sue me if my yelp review caused her any financial loss. not only does she not understand her job, she things negative yelp reviews is something a lawyer will even consider taking on. i still dont think stacey has really gotten it....taking Rod F's yelp review comment "in a nutshell an air head" oops does that mean im going to get sued? yikes!

Stacey Romney took over for my previous agent. The transition was so smooth that you would have…read morenever had known there was a change. Stacy and her staff have always provided me with quick prompt customer service. They make sure I have all my questions answered and return any calls promptly. I could not ask for a better agent. Thank you Stacey and staff for all of your assistance over the years. I am proud to say you are my agent.