So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Responsive, on time, knowledgeable. Been relying on them for years and have never gone wrong.read more

I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

Wonderful company and communication! The service reps are very efficient and take the time to…read moreexplain what's being done and what needs to be done and then the follow up is great.

Our fridge went out a couple of weeks ago. We ended up needing a new thermostat. I called and got…read morean appointment the same day! I believe the service call was $60 but that's only if you don't get anything repaired. The technician was friendly and took the time to explain what he was doing, showed me our broken thermostat and the new part. He was done in less than 30 minutes! It's been a couple of weeks and our fridge is still going strong! I hope we don't need them again for anything else in our home, but if we do need repairs in the future, I'll be sure to call.

Cleaned coils on refrigerator. Replaced thermostat. Curtis was prompt, let me know he was on his…read moreway. Very nice and polite. Told me how often I should have coils cleaned to avoid costly repair later on. I appreciated that. Highly recommend Curtis.

Heather, the manager at Best Buy, is the best!!! I didn't even know she was the manager until I…read moreasked. She was professional, courteous, and very knowledgeable. I was extremely impressed. I've never received this type of service from any other Best Buy and I just moved from another state. Heather behaved as though it was the highlight of her day to assist me. I can't recommend this particularly Best Buy enough!!! Heather, if you read this, thank you so, so much!! You really made my day!!! Feryal "FIfi" J.

Don't use the Geek Squad or this store! I bought five surround sound speakers, agreed on a price…read morefor installation, and when they showed up they said it was quoted wrong and would cost and extra $150! I tried talking to customer service and they were useless. Terrible experience and a rip off!

Alex was wonderful. Had a squeaky dryer and replaced the wheels and vacuumed everything out. He was…read morevery responsive and explained everything. Thank you again!

Misdiagnosed the motor and sensor defect with my LG washer machine to ball bearings and gasket…read more With AI search and YouTube, customers are more educated than before.

Not only did he fix my dryer but he also explained why it wasn't working! JUST. A nice guy!…read more I always will call them for any issues!

First time using VK and will do so again if the occasion arises…read more Quick response to my inquiry, easy and quick scheduling, showed up on time, diagnosed the issue with our 3 year old dishwasher quickly, thoroughly explained course of action and costs, went right to work. 30 minutes later, issued fixed, mess cleaned up and appliance returned to use with no issue. "V" even showed me what he did and where to look if issues resurface. His "boss", aka son, was with him. They were pleasant and easy to deal with.

I was unsure which company to go to for my fridge/freezer repair, but I'm glad I went with…read moreSuperior! He spent well over an hour, maybe between an hour and a half or 2 at my house. Most of it was diagnostic stuff, and waiting for things to cycle through. I believe he was accurate with his recommendation and then making the repair he did. He wanted my business, and asked if I'd give him a chance if he could come on over late that afternoon since I had someone else lined up for the next day. Such a nice guy, I'm glad to have met him and have him work on something important in my house like this.

Great services. Good prices. Very satisfied. I would recommend Alex to my family members. Thank you.read more

The gentleman that was here, I do not think that he was knowledgeable nor knew what to look for…read more When trying to explain he over talked. He kept searching on his phone. I asked if he did a diagnosis test, he started spinning the knows, i was trying to show him how I did the diagnosis that showed me an error code, he then looked back into his phone to want to charge me for coming out. I do not think he knew what he was doing. Bc he started talking in a different language on his phone, that led me to believe that he wasn't sure n was looking for anything to tell me, quoted me almost 500 to repair something he couldn't fully explain to me. I need to speak with the owner so I can dispute this charge. Then he goes outside for about 10 to 15 minutes with an outrageous quote

From the owner: When your refrigerator stops cooling or your dryer won't heat up, you need someone you can trust to…read moreget things running smoothly again. That's where Ben Hill Appliance Repair comes in. Serving Atlanta homeowners since 2011, we've built our reputation on honest service, fair pricing, and the kind of personal attention that's become rare these days. Our team treats every home like it's our own, taking the time to explain what's wrong, what it'll take to fix it, and how to keep your appliances running their best. Whether you're dealing with a washing machine that's flooding your laundry room or an oven that won't hold temperature, we've seen it all and fixed it all. We know how much you rely on these appliances every single day, and we're committed to getting them back in working order as quickly as possible. Under the leadership of George, our skilled technicians bring years of hands-on experience to every service call. We specialize in all major appliance brands and models, from refrigerators and dishwashers to ranges and microwaves. What sets us apart is simple: we actually care about doing the job right. No shortcuts, no unnecessary upselling, just straightforward appliance repair in Atlanta that you can count on. We arrive on time, work efficiently, and clean up after ourselves because that's just good business. Our locally-owned company has become a trusted name throughout the Atlanta area because we understand that your time matters and your budget matters too.

Back in March we had our refrigerator serviced by this business. They responded right away and sent…read morea Technician out at the time they said he would be there. After diagnosing the issue we were given a fair price and a reasonable amount of time for the part to be ordered and repair completion. We had to make a couple of changes to our appointments, and they were extremely flexible with our schedule, and again responded very quickly. After the initial repair, our refrigerator started having the same issue again. They honored the 6 month warranty on their work and came back a day or two later to resolve the issue at no extra charge. They were very friendly as well. Great experience.

I called them in the morning, and they sent someone out in the afternoon. Anton was awesome. He…read morewas able to diagnose the issue very quickly and replaced the part just as quickly. He was also very nice and courteous. Highly recommend!