I've always had a great experience at Somerset Family Dentistry! Every member of the staff I have…read moreencountered was so nice and they keep up on the latest technology. I had to get a crown and didn't need a temporary, they got my crown made and put on in one visit - no return visit- which is so nice for my schedule. Dr Garcia and her staff always take good care of me and my family.

Always as good as a dental appointment can get! And that is in no way faint praise...who loves…read moregoing to the dentist?!? I actually look forward to seeing the staff! I highly recommend Somerset Dental for all the reasons below, so if you're in the market for a dentist, stop in to check out the office, meet the staff, get a quick tour. They take really good care of their patients, and provide top-notch dental care. Everyone on staff is friendly, personable and professional. It's a state-of-the-art facility, and always spotlessly clean. It's an attractive, welcoming environment. In the comfortable lobby, they have a play area for kids, a good assortment of current magazines, a coffee bar for the adults, and a mini-fridge full of mini bottled waters. Before and/or during procedures, the doctor and hygienists let you know what's happening, answer all questions, and provide any explanations you might need, so there are no unwelcome surprises. It's always been apparent to me that they care about their patients professionally and personally, and about your comfort during treatments. When I've had a dental emergency (like a broken tooth or a filling that's fallen out), Dr. Garcia has always gone out of her way to get me in and get it fixed. And I have never, ever, felt pressured to have any work done, or pressured about payments. And I appreciate that if you ask about a procedure, such as tooth whitening, or any of the many dental options they offer, they will give you a written breakdown of costs before you leave, so you can consider it at your leisure.

The quality of care, attention to detail, and customer service is unmatched. I couldn't be happier…read morewith the procedures I had done, and they made it so easy. I was extremely pleased that during my new patient exam they Xrayed my entire mouth and found cavities that my previous dentist had missed just recently. They are thorough and double check their work, something I was not used to. I feel much better coming to this practice than the other places I've worked with that seemed to always miss cavities until they needed to become root canals. Expensive and painful. I would recommend this office to anyone needing a second opinion or new dentist.

I've been a patient at the North Kansas City Dental Group since childhood, and my experience has…read morealways been positive. While I've primarily seen Dr. Busch, I've had the pleasure of working with several hygienists over the years. Currently, Joyce is my hygienist, and she truly stands out as the best of the best. Joyce ensures that every visit feels like a thorough and rejuvenating cleaning. She provides detailed instructions about the specific areas of my mouth that need focus and sets clear expectations for improvement by my next appointment. There's nothing more satisfying than hearing her mention the progress I've made in brushing and flossing since my last visit. The entire team at North Kansas City Dental Group exemplifies professionalism and care, from the skilled dentists to the welcoming front desk staff. I typically don't write reviews unless I feel strongly about a service, and I genuinely believe that the quality of care here merits recognition. I highly recommend checking out the North Kansas City Dental Group. They not only enhance your smile with their exceptional dental care, but they also offer a range of other services that can improve your overall health. Trust me; this is truly the best dental care provider.

BE WARY! My wife had to have a root canal and crown installation this month and it left her with…read moreseveral cuts in her mouth. The procedure ran nearly 3 hours and she was still actively bleeding when we left. They close at 1pm on Fridays and we could tell it all felt very rushed. There was next to no post surgery explanation or after care instructions. Just a quick exit and a "we will call you Monday", not even information about an emergency dentist just in case the bleeding did not stop. We were also NOT informed that the crown she received that day was temporary and that she would need to return two weeks later to get the permanent one. Beyond the actual damage done to my wife and their lack of up front communication the. The doctor was defensive when we returned for the follow up crown and took no responsibility. Rather explaining to us how everything was successful and that nothing went wrong. When this was the worst surgical experience either my wife or I have ever encountered.  We still had to pay full price for the horrible experience since all the services were "completed". Sure she did in fact get a crown, but only after a traumatic surgery experience that required numerous staff to be brought in, several days of intense pain and bleeding; and then another unexpected visit just to be gaslit and talked to like we were crazy.  This clinic had EVERY opportunity to make our experience better and they failed to do so. Having to pay full price for a botched job that left my wife in extreme pain doesn't sit well with me and I hope this review is a warning to other folks in the future!

I had an "initial" appointment. During the 1.5 hours before I walked out; I had x-rays. That's…read moreright....x-rays- no dentist, no consultation....just x-rays. The dental hygienist (whom I will not name) was a very professional and friendly person but also clearly inexperienced. The office is clean and nicely decorated. However, the equipment is "vintage". In the day of instant digitized x-rays, 3D scanning, and camera probes; why would you want to go someplace that still places EIGHTEEN films in your mouth and takes photos with a cheapie digital camera and mirrors!!! The office manager called after my visit to inquire why I left before the appointment was over. She was pleasant and reassured me they use "digital xrays". Remember; a 1990 Casio "digital" watch and an Apple watch are both "digital watches"- which would you rather have?? Again, the office staff that I met (never met the dentist) were pleasant and professional- Hence giving 2 stars vs. one. However, when your out-of-pocket expenses are going to be essentially the same wherever you go.....why wouldn't you go to a modern facility?

Still my best find to maintain dental hygiene…read more Even though my regular hygienist was out Joann filled in fine. Talk through what she saw, concerns, what I need to do better and my throat cancer exam. Dr closed out my visit with "looks good"!

If you have allergies MAKE SURE YOU CHECK WHAT THEY GIVE YOU. They gave my gf a medication she's…read moretold them TWICE (on two separate visits) she was allergic to. Then they tried to just play it off after she had a reaction. Then they wouldn't give us their insurance information and told us once we got a lawyer the lawyer could get it (I worked in insurance, this is 100% incorrect). Had to drive down to the office for her file to show them she noted this allergy, then they wouldn't even have the dentist come out to talk about what happened after I waited 1 1/2 hours. After all that, they tried to only give me half her file. Would not recommend in the least. Worst dental experience ever.

Dr Caldwell is the BEST! He's so personable and will give you all the information you want and…read moreneed. He will give it to you straight and is always open and willing to answer any questions you have. The work he does is flawless. He's the best dentist I've ever had and I don't know what I would do without him.

Dr. Coleton Caldwell is knowledgeable, and at the same time, extremely personable. He's amazing at…read moregiving the shots before deep work, listens, is generous and kind. His staff are all gems! I've referred my family to him, and they're all new patients, as well.

Had my second visit today, and went smooth and was right on point once again. I had missed my last…read moretwo appointments and Dr. Marengos Staff followed up with once again to schedule appointment and got me in two days later. I have a busy lifestyle and tend to put things off so I can't thank them enough for their persistence. Staff has been super nice and professional both visits. Had to bring my 4 year old this time, and Sarah was super nice and understanding with him being in there. The office is always Super clean and a joy to be in. Found this office from great google reviews, and very happy I chose to visit. Keep up the great work! !

I have been unable to register on the patient portal and have requested assistance twice with no…read moreresponse. Also there has been no prior notification of upcoming appointments. So at this time I kind of frustrated and hoping to receive helpful assistance in the near future.

Well this is the 2nd time I've had an appointment and they didn't have me on the schedule. I used…read moreto go here but the dentist there had blood shot eyes twice and seemed like he was high....I commented on that at the desk. Well then he moved to Texas and this clinic got new dentists. It's not a local dentist office. It's a chain that rotates people through. Lately the dentists have been the same but you never know who your hygienist will be. I quit and went to another office, but Covid hit and that office closed. When I had a crown break off and needed emergency dental care no one would take me as a non patient. Summit Fair took me back in after pleading my desperation. After looking in my mouth the dentist told me how important I be seen and do something right away. She and her hygienist that day were very kind and helpful. Open and honest. She did a great job. Her name is still on the door but I've never been able to get an appointment with her since, and I've never seen her there. Today not only did they never call and cancel, they also didn't have a hygienist in the office. The last cleaning I had was pretty rough and I have had a lot better people do the 6 month cleaning. They also tried to push two more crowns. I might need one, but why does it always seen that they are selling crowns?? Oh and magically after I put it off, they sent me a card saying they were having a sale on discount crowns. Today they wanted me to reschedule, but I already took off work to be here, why would I risk a 3rd time with them but having me on the schedule??

Went to Summit Fair. Needed extractions & partials. Paid out of pocket. 4 visits & $4500 later,…read morelies & shoody dentistry sent me to another dentist due to extreme pain with my remaining front tooth, upper rt. After extensive x-rays & review by Dr. K, he advised there is a large infection around the entire front, upper rt. tooth & the upper front left front tooth shows signs of hair-line fractures. His recommendations were for them to be removed & a New Upper Partial. The x-rays are Obvious. The Dr. at Summit Fair, did Not see or diagnose this or advise me of this. This Should have been recommended & done the first time I saw them. 4 visits & $4500 later, here I am. in pain & looking at more than an additional $4000 to Correct the Summit Fair Doctor's work. At the time of my last extraction, cavities were to be filled. The Dr. even stated the visit before my last, "Since you will be numbed up, we might as well do that at that time". Their Office Staff did Not schedule that. Now I am in pain, suffering. This was Not the first time their Office Staff or (I assume the Doctor), had failed in there job responsibilities. Examples follow: *Lower partial was manufactured incorrectly first time. *Office Staff Not following up for appointments. *Office Staff Not Scheduling needed care. *Office Staff stating 2 different amounts of cavities. First they stated 6, then 5, then told it would. cost me an additional $1500 to fill them. *Not seeing the Infection & cracks in the 2 front upper teeth. *Not recommending &/or removing the 2 front upper teeth & manufacturing the New Appropiate upper partial. * Not seeing that 2 of the 5 cavities are Not in need of attention since they are minimal stains on top of the enamel. Thus there are only 3 cavities that need attention. I am a Veteran without dental insurance. I am retired on limited income. I paid my bills in Full each visit. $4500 later I have a partial that will be no good, pain from frt. upper gum and painful bone spurs from extractions. I asked they consider refunding me the cost of the Upper Partial or contact me and arrange to make the necessary corrections to the 2 front, upper teeth and New Upper Partial by performing the work yourself WITHOUT Cost to me after the Infection has cleared. Three Weeks later No Response. Be Warned. Shoddy dentistry. Unprofessional Office Staff.

These people lied and pushed my 80 year old father into getting a tooth extraction he did not need…read more It's been two months and he's still in constant pain because it hasn't healed yet. This place uses the patient's fear and high pressure sales tactics to prey on the elderly for money and they do not care how much unnecessary pain and suffering they cause. They need to be shut down.

Dr. Patrick Moore removed my broken tooth . I was very impressed with Dr. Moore's honesty and…read moresincere concern for his patients. Dr. Taylor Sutherland is also one of the nicest dentists I have seen in my 70 plus years on this earth. Her concern for her patients is remarkable and she has a way of making you feel like you are special even when you are being a little challenging. In response to some of the previous reviews regarding payment of dental services, I would like to say that several times when I was given an estimnated cost of service, the actual fees were less than originally stated. I was not asked to pay the original amount and then wait for a refund. I was asked to pay the adjusted amount (which was a nice surpirse to pay less than anticipated.) As a senior citizen, I would recommend Dr. Moore and Dr. Tayhlor Sutherland to anyone who needs a little extra patience when having dental work performed.