This review is solely for the cashier that just ridiculed me in front of customers. I live in Texas…read moreand shop at the Marshalls stores there and have no issues. We are visiting Florida from Texas for a month and did not expect it to be chilly here, had to go grab some cold weather gear that us Texans did not pack.. ooopsies! Husband and I stop at Marshall's... Don't get me wrong, I know I'm not at Nordstroms or Saks.. I don't expect assistance finding things not a glass of bubbles while I shop... I came to Marshalls for a reason... good high quality clothes and brands for a fraction of the price. Husband found a few long sleeves and of course didn't want to go over to the beauty area and try on... he just put them up to him and proceeded to the checkout.... only to get back to our rental condo and can't even fit his arm in two of them... one was good to go and he will be wearing that one over and over...about to get into why.. Those two small shirts went right back into the bag with receipt and tags still on... that's how I roll... I want a refund and respect and honor store policies and want to make everything eezy breezy for myself and the store workers. A few days later we are heading to Destin and I grab my Marshall's return bag with all the goodies and receipts.. Husband that refused to try on stayed comfy in his Jeep while I went in and did the dirty work... Get to the register and kindly say hello and start my return process.... That's when my day totally took a turn....I was asked repeatedly why I'm returning and what's wrong with them.... I stayed kind as a true southern girl who was raised right would... Remember I am a visitor to this state and the only other time I have stepped foot in this store was with my husband a few days prior... he paid with his credit card and he checked out... after thoroughly inspecting the clothes, tags and receipt, holding up the line way longer than she had to... she asked me if I wanted the return back on my card and I said yes please... she attempted to verify the last 4 numbers and then it hit me.. husband paid.. but our credit cards are on same account.. I called him immediately, he answered on first ring.. I told him to run in real quick because we paid on his card.. he was headed in... I looked back at the line I was holding up and smiled and said sorry.. the cashier said "OKAY, I'm going to do it this time on your card but this is the last time!" I was shocked at her aggression and what she was saying... "I recognize you! I NEVER forget a face!" Ma'am I live in another state and this is my second time ever in this store and I have never returned anything here and you weren't even the lady my husband checked out with. still polite and respectful on my part... She continued on with how she remembers me and this is the LAST TIME! She recognized me. I took my cap off hoping for her to realize she had the wrong person. But don't forget, my return had the tags, I had the original bag and the clothes had never been worn and I had the receipt and it had only been a few days. I was 100% in favor of a return! She insisted on refunding back to my card and warned me again IN FRONT OF OTHER CUSTOMERS that this is my last time. Husband walks in with his card... Im walking out... the cashier is now talking about me to the next guest... I am so embarrassed at what just happened... my husband notices and asked me what just happened.. customers are walking out looking at me because they heard the ridiculing being done to me... I felt like I broke the law or got in trouble... Embarrassing!!!! I explained what happened to my husband and told him I just wanted to go.. of course he had to go back in and set the record straight... We will never return to this store.

I have never had a negative encounter at Marshalls. In fact, I look forward to going there. I…read morepurchased items for my grandchildren, luggage and clothing there. I recently purchased a carry on bag and find it the best thing I ever did. I also purchased an adorable sweater. Everyone is always very nice to me. I am not sure what transpires when other folks go in there but it sounds like a one off situation for poor Melanie B.

My favorite place to shop! Great selection of clothes and price points. Wonderful staff.read more

This is my first time in Ross in Destin. Variety of summer clothes was fantastic with amazing…read moreprice. Even line is huge cashiers working pretty fast. Definitely recommend this place.

I hated it and when I was there someone stole my wallet and my shoe from the dressing roomread more

I love how soft their clothes and sheets are! If you check in with Yelp you get a $40 off coupon…read morefor the bamboo sheets. It's definitely worth checking out if you love soft things!

Nice store in Panama City Beach. Great service!…read more Shirt is sooooo soft. Love the colors and selections. Bamboo

I have been shopping at this store from time to time. Since I'm not built like a male model, most…read moreevery clothing item requires altering. I've always relied on MW to do that and my experience has been formidable.

scam artist..The pawn place us a business..but that pkace scams people.I would never go there…read moreagain....

I have never felt so humiliated while shopping at a store…read more A friend and I came in today specifically to purchase eNewton bracelets and spent over $160. As we were leaving, the alarms went off and we were immediately stopped at the door. What made the situation especially upsetting was that the couple walking directly behind us was allowed to continue out the door without being stopped. We were then asked to allow an employee to scan/search our purses. We cooperated fully because we obviously had nothing to hide. Nothing set off the scanner in either of our bags, and when we exited the store afterward, the alarms did not go off again. I understand that stores have loss-prevention procedures, and I have no issue with reasonable security measures. What I do have an issue with is being singled out, searched, and embarrassed in front of other customers while the people exiting directly alongside us were allowed to leave without question--especially after we had just spent over $160 in the store. The entire interaction left us feeling uncomfortable, embarrassed, and honestly shocked by the way we were treated. The snobbiness and attitude toward customers in this area is becoming unreal. There are plenty of other places where I can spend my money and be treated with basic courtesy and respect. After today's experience, I will never shop here again.

The cutest store in Seaside! They have everything from clothes to pool floats, house decor, shoes,…read moreand jewelry. It was very busy when I came, but the employees were very friendly and welcoming. The prices are really expensive, but it looked like good quality.

good clothing it's just so expensive. service is really good basically the only thing that's a…read moreturnoff is that each pair of jeans is $100

would be zero stars if i could. absolutely not supporting this place anymore, walked in to buy…read morejeans which aren't cheap. i've gained a few pounds so I didn't know my size and the girl working behind the counter snickered and mocked me. i'm a girls girl who supports everyone, and I should feel comfortable going to any store buying clothing. it's just really sad how companies have no care on how employees treat other people. it's 2023 no size fits everyone. grow up and stop acting like you're in high school fat shaming people.

Gorgeous swimwear sold here! I tried on a couple suits and…read moreloved them. I remember scouring for a decent suit in the past and I found two at this store here! Women know how tedious swimsuit shopping is but I loved their selection! The patterns were vibrant and fun. I loved their clothes too and also picked up a chic top and skirt here. They also carry Pistola shorts. I wanted but passed but great to know they carry another beloved brand. The ladies here were totally attentive and kind even on Memorial Day. I appreciated their help. I wear my swimwear often so it gets worn & when that next happens I'll be returning here for my new suit.

I ordered a swimsuit from here about a month ago and have worn it one time in the bay and one time…read morein a hot tub. When I went to put it away after it was hanging in the bathroom overnight the color had faded drastically in varying spots. That is something that I would ordinarily blame the manufacturer but I have emailed Ophelia's customer service a few times asking for a replacement or a little help and have heard nothing in response. DO NOT RISK ORDERING ANYTHING FROM HERE... if you have a problem good luck getting any customer service. Still waiting on a response Ophelia...