I've always ordered pick up bc the store is close to where I live. I tried delivery and it came in…read moreabout 2 hours...amazing!! And now with auto ship I save money, too! : )

Came to get one item shortly before closing and manager cursed at me and slammed door. I will not…read morereturn!! I think his name was Luis. Very unprofessional!

We have been going here since we moved to Hawthorne 3yrs ago. My Shiba Inu is not the easiest but…read moreNatalie and her team take care of her like she's one of their own. They are amazing with my dog. And they are literally one house away from where we live so that's always a plus. Just today my mom wasn't able to pick up my dog at the groomers because she wasn't feeling well and they were so kind to bring my dog back home after she was done. And my dog does not take to people very quickly. So you know these are amazing women who love what they do. Thank you so much!! You guys are awesome!

I am beyond happy with the grooming and treatment of my hospice foster dog…read more She was matted and really needed a good clean up. They were wonderful and she looks amazing' I will be bringing all of my other dogs there! The ladies are patient and friendly and great prices! If you need a new groomer I highly suggest this place! They now are stuck with me and all my Special needs pets

Their knowledge and love for animals is REMARKABLE. Everyone from The manager Megan to all the…read moreemployees demonstrate exceptional service and dedication to their job. It reflects incredibly on a brand when everyone is excited to working together in providing exceptional care and service for their animals. I'm always amazed by how much this staff really devotes themselves to these animals and their work Excellent job everybody at Exotic Pets

Nice variety of animals but they sold me a sick snake that passed 1 week after purchase. I called…read moreto let them know what happened and they just said I should have taken it to the vet.

Groomer did a great job. Price was fairly reasonable,…read more & Everyone (groomer, front desk person) was SOOO NICE ("&" professional). ... Besides OBVIOUSLY being in business to make money, they genuinely seemed to CARE about & love the pets. My baby really liked them too. Thanks for a Job well done.

Amazing place for grooming! I took my golden retriever puppy here for her first proper grooming and…read moreeverything went perfectly. They managed to fully clean her coat, remove any knots, and trim the excess without trimming too much. The service was quick and Katie seemed so calm and happy afterwards. Out on walks we've received many compliments on how nice her coat and trim look. I would (and have) recommend this place to anyone with a dog. The wonderful selection of treats was a nice bonus as well. Thank you all for taking such good care of Katie and getting her all cleaned up! We plan to come back soon.

Great selection and knowledgeable staff. Highly recommend! Great for when I don't feel like making…read morethe trip to the larger aquarium stores in Clifton and Garfield.

The customer service is OUTSTANDING! The associate…read moreinstantly welcomed my 3 kids and I with a tour of the whole shop and fed the fish for us to watch! Super cool and over the top kind of them. Store is clean and reptiles/fish are happy and healthy. The owner personally answered my questions and invited the kids to hold his rare reptiles! They are are very passionate about the hobby. They have every fish type and supplies you could hope for in your aquarium and they offer an experience you can't find in your chain-type pet stores. 10/10 THANK YOU

My husband and I purchased a Siberian husky 2 days before Christmas. The process was so smooth and…read moreeasy. She had all her shot and ready to go home the same day. We stayed there for hours (literally 3-4 hours) before making a decision. We were not rushed at all! Our puppy Sky is 8 months now and we couldn't be happier. She's great with our 3 year old daughter and Chihuahua. Our vet did additional bloodwork and routine check up. She's 100 percent healthy. Thank you so much for our new family member!

Warning to future pet owners considering this place: They definitely do not get their breeders…read moreproperly, or feed the dogs enough. Context: I got a Miniature American Shepherd from here that was severely underweight (2.8lbs) . I was told she was 10 weeks when I bought her, so I didn't think much of her small size at first till I checked her paperwork and it said 14 weeks. Looked it up, she was supposed to be 7lbs. Also, she had a kennel cough and parasites! The only half decent thing is that they give you 1 free Vet visit within first 2 weeks, so I got medication for those. For those who care: she's 18 weeks, 6lbs now, still less than the 9-10 she's supposed to be, but much better!

First time at this store , it's huge and I think they have the biggest variety of cichlids I could…read morefind so far in New Jersey. Got myself some amazingly beautiful fish , customer service is great and the staff seem to be very knowledgeable. The only thing I think needs to be addressed is the fact the floors are very wet and slippery everywhere . They should have someone assigned just to make sure floors are dry and no one will slip . Aside from that I would definitely go back to buy fish there . They look happy and healthy

My family and I have recently took on the hobbies of taking care of fish. Like any beginners we try…read moreout Petco and PetSmart. It wasn't until we discovered fish hut, that I think this is the best fish store around. The first time I came here, I was completely amazed. So many different kinds of fish that I've never seen before. I was literally in there for hours. The staff are super nice, super knowledgeable, and just a pleasure. For the first few months of taking this hobby, I went to this store every single week for about two months. The fish that I've gotten from here have never gotten sick. I will come here continuously until I decide that I will no longer be a fish owner. I highly recommend this place to all experts and beginners alike. Thank you guys for making fish caregiving a pleasure.

i concur with tina m it was a perfect experience dealing with alan... today is '2' weeks we have…read moreour male cavapoo- jr is 'great' ..when we got him he was about 8weeks old, weighed in at 6.2lbs.. today at the vet 7.2 pounds... in some months when we can jr a companion , we will def call alan.. one other comment directed to alan... its been '2' weeks, and i would have thought u would have reached out to us to see how puppy is doing, and ask us to post a glowing comment for puppyguyz.. in any case above is our comment... thanks

Perfect experience from start to finish! Alan is wonderful!…read moreWe received Chewy our mini poodle at 2 months old & he is doing great!!!!!!!!!