Most arrogant SOB I have ever dealt with. 3 years ago our home builder hired him to drill the well. Between only being on site a couple hours a day and equipment failures, it took them almost 6 months to complete the job.
Against better judgement, we called him today after our well failed due
to a severe thunderstorm for the repair. Mr J&W does not listen to the
customer. While discussing the problem over the phone, his first suggestion
was that the tank was water logged. We may not have the "experience or
professional knowledge" he supposedly has, but we knew the tank was
not water logged as we had already done research on wells for other
reasons.
Within a few hours of our call he was able to come to service the well.
He looked at the tank for a millisecond, then took a well "control box"
out of his truck. My husband asked if there was a possibility it could
just be the relay switch (which is inside the control box, much smaller
and costs about 1/2 the price). He answered " Do you want to fix it?"
And turned around to walk back to the truck.
Then he faced my husband again and stated that he really is a "nice
guy". That was the 2nd wrong thing to say in less than 2 seconds.
My husband replied in no uncertain terms "no you are not."
Then Mr. J&W escalated the situation further wanting to duke it
out. Literally. Thankfully he left the our property without further
incident.
Knowing this could get ugly, we had another gentleman lined up.
Over the phone he actually listened to my husband and his
educated guess was the relay valve. When he came later that
day, he actually did some tests on the control box, concluded it
was the relay switch, and only fixed what was broke.
Call Water Dan instead. It will be well worth it. read more
