My wife came in for a haircut and blow dry, and our son (who has long, curly/wavy hair) was…read morescheduled for a trim at the same time. While my wife was getting her hair washed, our son's haircut was done, so she didn't get to see the result until the very end. Her haircut itself was fine, but the blow dry was poorly done. The stylist only straightened the mid-lengths and ends, leaving the top 2-3 inches at the roots curly and frizzy. When she pointed this out, the stylist said it was "because her hair is curly." She explained that she had plenty of blowouts before and that the roots are always smoothed. He offered to flat iron it, but that's not what she wanted. She expected a proper blowout, not bone-straight hair. When she told him that he should've been upfront if he couldn't do a blowout, he got defensive and raised his voice. She wasn't going to let anyone speak to her disrespectfully, so she raised her voice too. At that point, the other stylist stepped in to re-wet her hair, and my wife used her own curly hair products and just left with her hair natural. Then she looked at our son's haircut and it was visibly uneven and crooked. When she brought it up, both stylists insisted it was "just the way curly hair looks" or that she was "pulling on a strand." That wasn't the case, it was just a bad, rushed cut. They did offer to fix it, but by then she'd lost all confidence in their ability to do so. If you don't know how to properly work with curly hair, cutting it or blowing it out , just say so. This wasn't our first time here, and her previous experience was decent, but this visit was disappointing. It felt rushed and careless, and that simply doesn't work with curly hair. We won't be coming back.

This is my new go to place for two years. Best hair cut for my long hair with layers and…read morereasonable! I also love the fact that nobody tries to sell me anything while I am there. Call for an appointment as it can be busy but I always had a same day appointment so far.

In town for a Week. Got an appointment with Amy. She did a…read moregreat job on my hair. Wash and blowout. She was so nice and the salon was clean and everyone was so nice

It was my first time in, booked through yelp, the owner…read moreresponded right away had an appointment within a few days. The owner and all the stylist couldn't have made me feel more welcomed! Loved my cut & I will be back. Found a new home!

Havertown is a great place, with awesome small businesses. However, Velour is not one of them. What…read moremakes this place most unwelcoming are the owners. There is no transparency about their services, they perform services without you knowing until it's time to check out. if you are not happy with any services and communicate that to them - they immediately take defense and dismiss you from their establishment. These 2 women mistreat loyal customers and are unkind mean girls, bullies would be a better word to describe them. I have witnessed first hand them taking about their clients behind their backs. What is most unfortunate. is that their stylists suffer for their behavior. Maybe they should move elsewhere, we don't need businesses like this here in Havertown.

If you are searching for a salon, search no further! Velour has everything you need. Just when I…read morethought the salon's decor was perfect, the sisters redecorated. Voula and Alexandra take great pride in their new glamorous salon! Alexandra is my stylish. She LISTENS as you explain your hair needs. She is very professional in her styling abilities as well as how she runs her business.The staff is courteous and friendly too. A reflection of the sisters vision for their CLASS ACT salon! I was just there for another perfect cut and see that they offer other new services such as a Blowout Bar, Tanning and Mani/Pedis. They keep getting better and better!

The owner here is the WORST! She is not a good business woman at all. Instead of incurring business…read morecosts on her own, she prefers to put them on her customers. A few years ago she decided that you could only give cash tips, no more adding them to your credit card. More recently she decided that you have to pay the credit card fees if you are paying with a credit card. Are you serious?!?!?! They are always busy...always. It's not like she is struggling to make ends meet. The fact that she is constantly make the customer come out of pocket to offset her business costs is just annoying. If it wasn't for my hairdresser that I've been going to for a very long time, I would have been out of here a looooonnnnng time ago. There are no perks at all. She doesn't give free samples, no gifts around the holidays, nothing. Just more fees! Now she increased prices on top of the added fees. One time I was given the wrong change. I didn't even realize until I was almost home and I had to drive all the way back because it was a full $10 short. The woman that answers the phone is not kind or friendly. The shampooers are always leaving you soaking wet. Ever since Ricardo left, they've been hard pressed to find a good shampoo person. The parking lot is tiny and an accident waiting to happen. Once my eyebrow waxer left (a long time ago), I decided to just stop getting waxed because the new girl did an awful job and I never bothered trying anyone else. Again, if it wasn't for my actual hairdresser, this place wouldn't have anything going for it. Hopefully the owner can start putting more effort into doing something for her loyal customers before she starts losing more of her hair stylists...and their customers.

I have been going to see Nicole M for literally years. I never have a problem getting in to see…read moreher, you call and everyone is so nice! My hair always looks fabulous!

No complaints whatsoever. I booked a Swedish massage, and the person that worked with me was called…read moreDenise. Denise was very professional; she asked if I had any injuries, soft or tender spots, if she wanted me to target certain areas, the whole 9. She also asked how much pressure I wanted her to apply. I told her on a scale from 1 to 5, I enjoy a 3+, and that is just about what she did. Excellent. Prior to the massage, they gave me a robe, a foot bath, and a glass of wine. Certainly there are worse ways to get ready for a massage! After the massage, I went into a proverbial recovery room. It was similar to a salt cave of sorts. There was a waterfall with calcified salt all around it. I will absolutely be back, and I will try out different massages moving forward.

Professional and warm. Also drinks are complimentary and a nice touch. They didn't knock me out of…read morethe park and I wasn't expecting them to, but it is nice they offer these things at all. First time dyeing my hair. I didn't want to do it myself as a professional will know things I won't and I don't have dependable friends or acquaintances that I can trust for maximum hair care. A yelp Elite event gave me a gift certificate of a "nominal amount" for this place, and this was a great way to use it. :)

It's been almost three months now and my highlights are still looking good (see pic below). Damon,…read moremy hairstylist did a great job with highlights and styling my hair. If you want good highlights for a reasonable price, go to Damon. I was impressed with the service and friendly staff too. The total price for my partial highlights with tip included was under $90. The one thing I would recommend is that you carry some sort of entertainment because this is a long process.

I would not recommend this salon to anyone looking for balayage or color services…read more I went in with dark brown hair asking for a simple ashy brown balayage serviced by the manager, Toby. Instead, I left with orange, severely over-processed hair that looked nothing like what I requested. I returned the same day because I was extremely unhappy with the results. Rather than offering a refund, I was told the only option was to dye my hair back to the color I originally walked in with, even though my hair was now damaged from the service. To make matters worse, after spending my entire day in the salon, the manager left me with wet, damaged hair and essentially rushed me out the door. I was told I should "get used to the color" and that "nobody pays me enough for my time." That is completely unacceptable customer service, especially after a color service that went so wrong. I've had balayage done before and know what the process and results should look like. This was by far the worst color experience I've ever had. The atmosphere was also unprofessional, with management openly discussing employees and workplace issues in front of customers. I paid for a service that damaged my hair and failed to deliver anything close to what I requested. Save your money and go somewhere that values both its customers and the quality of its work.

Theresa is phenomenal! Her professional courtesy, vast knowledge and attention to detail is spot…read moreon. I absolutely refuse to go to anyone else!

Charlie at Deangelo's was recommended to me when I moved back from Arizona. He's a real-deal,…read morehonest to goodness barber, which are far and few between. I can count on him to straighten out my hair when it starts to get long, or when I need to go on a business trip or date with Mrs. Bag-o-doughnuts. I don't know what I'm going to do if he ever retires. While I can't write very much about everyone else in the salon, everyone there makes an effort to be pleasant, and it makes it a very inviting atmosphere, regardless of whose chair you are sitting in.

I had a great stylist at the salon. Samatha listened to all of my concerns and did an amazing job…read more I recommend this salon to everyone.

Five star all the way! Amazing salon, incredibly friendly and owner on site very involved in the…read moreday to day! Frank is an amazing stylist, entire staff is friendly and welcoming. Always upgrading and remodeling keeping a fresh current vibe. Highly Recommend!