They cancled my rental agreement less than 4 days into my contract and won't pay for a uhual…read more Do not do business with this con artist! If I could 0 stars I would.

I have rented here for over a year now and have nothing but good things to say. From signing up to…read morethe owners diligence in quality control. Many storage facilities you find it to be poorly maintained and rodent infested. They care about protecting your personal belongings for a value you cannot beat. The owner is responsive even outside of normal business hours and is flexible in accommodating your needs. The items I have there are valuable to me and I feel confident that they are safe at all times. You receive top tier service at a reasonable price. Obtaining access to the unit couldn't be easier with a secure gate that is accessed by a personalized code. During the winter the lot is cleared making access the unit easy. I cannot say enough good things about Old State Storage and mention them often to friends and family.

Love Ace. What more can I say about Storage than my Furniture isn't warped. All good, I highly…read morerecommend!!!

I have been a customer since 2018. At that time, they offered 2 months free if paid a year in…read moreadvance; which I did. It worked out well until Stephen S. left. Rates were raised and No Longer offered the 2 month special. Now, August, 2026 I have emptied my storage unit. I am owed a refund, which I have not been able to collect. When I call Kendra she says she will let me know when to pick up my refund. She never calls me back. I have always paid for a year & on time. As a loyal customer of 8 yrs. I would appreciate the same respect. When can I pick up my refund? Thank you. Diane Q.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

1 Star -- A Terrible Moving Experience…read more I cannot recommend this moving company. Our experience was extremely disappointing from start to finish. The movers were rude, unhelpful, and unnecessarily rough with our belongings and our new home. At one point, we asked one of the movers to please be more careful with our walls. His response was, "What do you want to do, this yourself?" That response was incredibly disrespectful and completely unacceptable, especially when we were simply asking them to take reasonable care of our home. There were also significant problems with our belongings. A number of items were misplaced, and some table legs were eventually found in the company's Lost and Found. When the company offered to return them, they were left at our old address rather than our new address, which was yet another unnecessary problem we had to deal with. Even more frustrating, the movers left a substantial amount of our belongings at our old address, telling us they didn't have enough room in the truck. This included heavy items such as our treadmill and rugs. We were then forced to spend several additional hours and our own money hiring another moving van to retrieve and move the items ourselves. When I contacted the company about receiving some compensation for the problems we experienced, I was asked to sign an NDA agreeing not to speak negatively about the company in exchange for receiving some money back. I found that extremely troubling. After such a poor experience, I believe customers should be able to honestly share what happened to them rather than being asked to agree to silence in order to receive compensation. Moving is stressful and expensive enough without having to deal with careless handling of your belongings, items being left behind, belongings being misplaced, disrespectful behavior, and then additional out-of-pocket expenses to fix problems that shouldn't have occurred in the first place. I would be extremely hesitant to use this company again and would strongly encourage anyone considering them to look carefully at other options. This was one of the worst customer service experiences we've had, and I cannot recommend this company based on what happened to us.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.