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J & R Collision Centers

4.4 (16 reviews)
Closed Closed

Services - J & R Collision Centers

Bumper repair

Dent removal

Auto frame testing

2 More Services

Auto steering and suspension repair

Rear-end damage

J & R Collision Centers Photos

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Review Highlights - J & R Collision Centers

Barb the office manager and Eric the GM gave me personalized service and maintained excellent communication.

Mentioned in 10 reviews

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Niebling Auto Body

Niebling Auto Body

(21 reviews)

Dutchtown

I went to get a quote. The 2 men just stood there like I wasnt.I asked for a they one said 100.00…read morefor a paper quote.Or ....100.00 for for blacks? Poor attitudes and poor service

Don't waste your time and money here! My car was broken into and attempted to be stolen the week…read morebefore Christmas. It took Niebling a month (and a week past their original completion date) to replace my back passenger window, wiper blade control stick, and some basic steering column parts. The first excuse was their holiday hours, then it became waiting on parts and receiving faulty ones. Stacy told me in the front office that she would stay in contact during the process-I never heard from her unless I reached out. When I finally spoke to her, she never knew what was going on with my car and gave vague answers. Additionally, she was very unprofessional during one phone call, answering with a rude "hello," which made me think I had called the wrong number. She also claimed she called and left a voicemail, but I have no missed call or voicemail from her. Our phones weren't the issue because the week before, her coworker Anthony returned my call and left a voicemail that I could see, and I had no issues receiving it. In his voicemail, he said he thought his coworker had already updated me and apologized for the miscommunication. I spoke to three different people throughout this process, asking each what was wrong with my car and which parts needed to be ordered. None of them gave a clear answer, so I finally contacted my insurance, who was happy to tell me exactly what parts needed ordering and provided a copy of the estimate, which I never received from Niebling until I picked up and paid for my vehicle. Now that I have my car back, the air doesn't push through the vents properly, which was NOT an issue before. I should take my car back to Niebling for this fix, but I don't trust them, and I can't afford another rental car for another month while they fix their mistake. Niebling has only added stress during an already stressful time. I will not return, nor will I recommend anyone use their services. It's a shame because they have great reviews, are local, and have been in STL for a very long time. The only positive comment I have is that they detailed my car inside and out.

J & R Collision Centers - bodyshops - Updated May 2026

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