That store on Governors is closed and has been for several years…read more It was crowded with junk when it was open.

I attended my first and last estate sale with this company today. Estate sales tend to be chaotic,…read morebut this was the most disorganized and unprofessional sale I have ever seen.

My parents and I have donated here for 30+ years, we love the cause. During the summer, my mom and…read moreI donated some clothes and some kids books. A couple of months later, my dad and her (his name is also on her vehicle) got a Steger court summons. My dad opened it and wondered where my mom went to get a trespassing and illegal dumping ticket from! Yes, they said we had trespassed and "illegally dumped" for DONATING! My mom happened to see her former co-worker and her sister there, their cousin (who drove them to donate) also got the fine to pay. We just went to court for this three weeks ago. Seven other families were also in court, and even despite clear evidence there was no warning about trespassing and "illegally dumping", the Kangaroo court was nice enough to dismiss the Trespassing charges, yet everyone got hit with the $50 fine for "illegally dumping". Good deeds are punishable by fines I guess, because whoever works here and did this is heartless and not very intelligent. We all talked awaiting the "trial" and said we will never shop or donate there again. They lost 6 customers with our family alone. What a horrible way to treat customers and punish people doing a good deed.

4 stars for the actual thrift store itself. Very clean, super organized, good selection of…read moremerchandise, prices are moderate to slightly expensive. 2 stars for the horrible employee that "works" in the drop off area in the back. He's rude, he's slow, he's not helpful......watches you get everything out of your car without offering to help. I've started bringing my donations to the Salvation Army instead.

they no longer offer consignment services as posted on their advertisement of services offeredread more

The pickup service for Salvation Army PERIOD sucks. First I had to wait almost 2 weeks to get on…read morethe schedule then they don't show!!!! You would think they'd want the donations....I guess not so much. GoodWill here they are!!

They carried good items years ago but now all they sell is overpriced trash. They need to be…read morerestructured. A complete overhaul is needed.

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

Unfriendly staff. Won't go back because of the negative attitude. It was my first time there and I…read morefelt like I was bothering the young man who waited on me.

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.