1. J & J Pools

0

Oklahoma City, OK

Cancel

Open app

Search

J & J Pools

5.0 (1 review)
Open • 8:00 am - 5:00 pm

Request quote & availability

You can now request a quote from this business directly from Yelp

Services - J & J Pools

J & J Pools Photos

Recommended Reviews - J & J Pools

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 years ago

J & J Pool Plastering gives free estimates. No job too small or too big. Find them on Facebook to see samples of their awesome workmanship.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - J & J Pools

Spartan Pool & Patio - Custome waterfall with a spillover spa and barstools

Spartan Pool & Patio

(21 reviews)

While I'm generally satisfied with the service received, they employed deceptive pricing and…read morebilling. When I was contacted by the business I was quoted $110/hr plus - specifically so I would be aware of the full cost/charge spectrum - the cost of any chemicals consumed. Upon receiving the bill, the time billed was well over the time the Technician was working on the pool. I challenged this with detail to the time he was here. In response I was nonchalantly told that the distance to my residence from their office was 'such a long drive' (Norman to NW OKC) so the time to get here was included. It was very easy for them to casually demand that after the fact, but apparently hard to think that was a cost customers should be aware of upfront. As I had been taking cost estimates from other providers for this job, this omission deceptively skewed their cost profile against their competition. As far as I'm concerned, they employed deceptive pricing and all around poor businesses practice. Will not recommend to anyone on a moral basis.

I called them 3 weeks in advance to get the pool cleaners out to the home before I flew home. The…read moregirl told me it would be around the "20th" as they were pretty busy, I explained that it was Fine since I was flying home on the 29th. I called 3 times to confirm the appointment and they told me they had to call me back. Not a single person EVER called me. I then called the 28th to make sure it was completed. The girl told me that the guy came out on the 19th. Well, I arrived last night and to my dismay, my pool is disgusting. So either the staff can't figure out how to get things scheduled or the cleaner doesn't know how to do their job.

Aquascape Pools - Clean and ready!

Aquascape Pools

(11 reviews)

Awesome service and inventory! The owner and staff were…read moreamazing in helping me decide on what new pool cleaner was right for us. They even let me take one home to try it first. Now that's service! We loved our experience and are extremely happy with what we paid and what we got! Pool is spotless. Thanks guys!

Had an awful experience with this company. They were great, right until they actually started…read morebuilding the pool. Took 6 months to get the pool completed, they caused $5K in property damage that they refused any responsibility for, they failed to inform us during construction when we should schedule the plumber to connect the gas line to the heater, that cost us more money out of pocket (which they refused to share in) because of how the plumber had to do it as the electrical for the equipment had been placed in their normal path of installation (plumber works with them all the time and was recommended by them). Plumber stated they usually coordinate with the electrician on routing everything but since they failed to let us know to do that - they had no choice but to do it the way that cost extra. Once the heater was hooked up (which took weeks due to multiple failed city inspections), the spa did not work, so they had to come out and troubleshoot that problem - which was a valve they had glued shut when they installed it. That process took a couple more weeks to work through. During construction, I saw the super for the project exactly twice - the day they dug (which he had initially painted the layout of the pool, exactly 180 degrees wrong, had to have him come out and repaint it before the dig even started) - and another day when I demanded he be present to correct a significant mistake that had been made. Communication was non-existent - if you want to know what is happening you have to chase them. They will tell you they are coming and then no show, they will show up when you have no idea they are going to be there. Appear to me they use a lot of sub-contractors, and they work without any supervision. So you have to really pay attention or mistakes will get made. Project was an absolute nightmare as soon as they started digging. I spent a lot of money with these guys and had a terrible frustrating six-month long build with them. I cannot in good faith recommend them to anyone.

J & J Pools - poolservice - Updated October 2026

Loading...
Loading...
Loading...