I ordered online and well I did have a problem shipping does take long so I would recommend ordering next day shipping if you need the reel urgently it took me about 2 and a half weeks to receive my reel but that was due to the reel being out of stock and I contacted Josh and honestly they have the best customer service on call and due to this problem Josh gave me free line on the house honestly I would order again great service read more

J&H Tackle - Reel - Hunting & Fishing Supplies Near Me - Oakdale, New York

ONLINE ORDER- So i ordered a a rod from this place and it was somehow delivered to the wrong house so i emailed them back and they were glad to send a replacement, cool. After 3 weeks i noticed i still havent received a tracking number from them as the status of the item stayed at "we are preparing your item to ship. I finally email back and the owner reply "I sent a message to the shipping dept." That's all you say? Didnt want to look into it? Shift the blame if there was a shipping department. I dont think he had the intention of ever sending a replacement hoping i'd go away silently so i just disputed it with my credit card company which gave him 3 weeks to reply. The audacity of this owner to send me an email first before replying to my credit card company saying he wont be shipping a replacement anymore just blew my mind( i confirmed my suspicison as i called my credit card company told me they got no response from him yet.Complete lack of professionalism and ethics was the first negative experience since getting into fishing, the community is great but i guess this is why we cant have nice things read more

Online experience was horrible, and required a credit card dispute to resolve (or I'd still be waiting for several hundred dollars "refund"). The web inventory is widly inaccurate, and missing items (which have already been paid for) took weeks (over a month) to backfill (but not completely). An expensive reel required multiple emails and a voicemail over 10+ days before it left, only to reauire a return (at my expense). Communication was poor (at best). Strangely, it was 'off-season'. Hopefully you'll do better in person. read more

This place has everything! Rods, reels, tackle! Definitely one of the best shops on long island

To slay my first yellowtail, I have to equip with the right gear. I've watched J & H Tackle's Youtube videos on baitcasting reels, which facilitated me narrowing down which one I wanted to fish with. For the best bang for the buck, the Daiwa Lexa 400 WN HSP proved hard to beat. Doing my frugal shopper best, I scoured the internet to search for the best price, which led me to J & H. J & H Tackle's only physical store is located in New York, meaning no tax if I order from them. Plus, free shipping on orders over $100. Cherry on top? 10% off when subscribing to their email newsletter. Winning! A better deal to be had would be difficult to find. With the savings, I added spooling of 50 lb Power Pro Spectra to the reel. Proud of my cheap prowess, I placed my order the evening of 7/27. Now, J & H's webpage clearly has a COVID-19 update. Online orders are taking longer to fulfill, and shipping can be delayed. Before ordering, I saw the reel was in stock & shipping was usually in 7 - 10 business days. I had my fishing trip planned for 8/20, so I thought that would be enough time for fulfillment. The update says to email with questions, and not call the store, as that would take manpower away from completing orders. Probably due to my eagerness to have my weapon of mass fish destruction in my grubby paws, I emailed twice to check the status. My eyes lit up when I saw my order shipped 8/11. Come 8/14, I had my sexy, curvy reel in my possession. I believe J & H Tackle's honesty upfront with their COVID-19 update & the email replies back, displayed they are a stand up business. I'm quite happy with the deal I got on my spanking new Lexa & I'm giddy like a kid with a new toy in the package, waiting to open up the fun. As long as I don't need an item ASAP, I'm definitely checking out J & H Tackle's website the next time I'm looking for bigger ticket gear. Highly recommend! read more

J&H Tackle - Daiwa Lexa 400 WN HSP - Hunting & Fishing Supplies Near Me - Oakdale, New York

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I had a problem with the guides falling out of my skinner bay rod. I emailed Gavin at J& H who helped me out and recommended I come by the shop. Well today I drop by the shop and I think the owner Josh helped me. He asked me a few questions and exchanged my rod right away. Much appreciated that. So, I could always use some tackle, so I looked around and spent about $32. Great customer service makes greatful customers. Thanks fellas Mike. PS this shop seems to have everything, great selection of tackle and gear. read more

J&H Tackle - Skinner fishing rod - Hunting & Fishing Supplies Near Me - Oakdale, New York

I ordered a VR51 and had it spooled up with line, VR51 reels spin the opposite direction of most reels because they are made for folks that are left handed, you would think a tackle shop would know that, mistakes happen and I emailed them about it, no response. suppose I could just write it off as a simple mistake but when they sent me my package they included 2 sticker backings, no stickers, just the trash, keep the trash next time. although they have a great selection and very competitive pricing, unfortunately I will not be buying from J&H again. read more

Fishing superstore! I found these guys on Instagram and I had to drive the 2 hours to check them out. Well worth the drive. It was like Disneyland for anglers. Wall to wall stuff, knowledgeable staff, and amazing deals. Peep the pics read more

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Highly recommended tackle shop for the serious fisherman looking for value. They have a wide selection fishing products at competitive prices. The service, whether on the phone or online, has always been courteous and knowledgeable. Shipping has always been as fast or faster than Amazon. I will always check J and H before purchasing elsewhere (especially for big ticket items). read more

Ordered avet reel, Fri after closing online and received from the seller following thur, exactly what I ordered, saved 10% from other outlets 11% from instore purchase in san diego, The product was shipped from factory so avet products are in stock Thank you for great service read more

J&H is every fisherman's toy store. They have a everything and I mean everything for your fishing needs. Between a big selection of rods, reels, apparel, plugs, baits, reel spoiling and repair, etc.......you will definitely find what you need. Staff is friendly, helpful and very knowledgeable about what you need whether you are a beginner or professional fisherman. There are a few fishing store in Long Island that carry Van Staal and J&H is one of them. So long behold I get all my Van Staal equipment here. Prices are also the best around. Make sure to sign up for their emails online as you will get a 10% off initial coupon. Every once in a while you will get a discount coupon to use for anything (I think) in the store. Their website is also a frequent visit of mine. Overall J&H is a top notch shop. read more

J&H Tackle - Van Staal VR50 - Hunting & Fishing Supplies Near Me - Oakdale, New York

The owner from J&H tackle is very rude and interrupts when you were talking his 10% off for first time, buyers does not say Okuma products and is false advertisement read more

It's been 9 days and still not shipped. Complain to the owner Josh he says 7 to 10 days processing time is normal for every shopping site. I buy from TackleDirect every month and it's always same day or next day processing. When I tell the owner Josh their service sucks he says my English sucks. Btw he has no difficulty to understand what I say. ‍I'm not obligated to speak good English as a customer but don't you think you are supposed to provide good service? If you don't speak excellent English you shop at J & H. If you can accept 1 month or more shipping time you shop at J & H. read more

Bought a reel and numerous blackfish jigs on Black Friday. Was given 15 % off but was overcharged 10 dollars on reel and was charged the same price for all jigs even though lighter jigs cost less. To spool line on reel was charged 27.99 for 150 yards of braid when most places give you 300 yards. Very shady. I have shopped here many times over the years but will never again. Shop on line , dishonest people like this deserve to go out of business! read more

bought stuff online they shipped right away. I went with my kids they must of touched everything in the store the guys were very cool. bought my son a nice rod and reel combo. you can get lost its insane how much stuff they have. I could of spent three hours looking at things read more

everything you need at the right price. Even get a few Bluefish filets. You also get some friendly conversation

I would not buy an 8 oz sinker from this store. I spent about $800 here getting a rod, an Avet reel and some tackle. Came back a month later spent another $750 bought the Accurate Tern and some other items. Had nothing but problems with the reel and J&H would do nothing to help me. The in-store customer service is bad. Not only is it bad but you need to always check the online prices because they are usually lower than what your charged in the store. I just updated and up graded my fishing gear, bought 5 or 6 new reels 5 new rods and other tackle. Will not ever go back!!! read more

I've purchased a few things from J&H and they were pretty good. But I'm giving a 1 start because I upgraded from the new Vanford reel to a Van Staal which is about twice the price. With Van Ford there was a delay but if I didn't contact them I wouldn't have known. So when I decided to upgrade I wanted to make sure they had it. Also I got lucky that they had a promo that if you bought a Van Staal you get a free dark matter travel rod, I was like nice my lucky day, that's what I thought. I get a email that part of my order has shipped so I emailed them asking what happening with my order? They emailed back saying my reel got shipped and my rod would ship the next day. So I responded and thanked them. Then I'm not sure if it was a few days or a week but now the rod was on back order till February. So emailed again asking what's going on and they said they miscounted or something like that. I said how did you miscount if you sent me an email that my rod was shipping the next day??? So they gave a choice to get another rod but it's not a travel rod. I said I really don't have a choice because I really wanted the travel rod since I have other rods already. So I waited and now I asked about my order and now they say sorry everything is delayed and it take 4 more months. I know it's hard with the pandemic and all but man the is getting frustrating. I mean they are good with responding to emails but if you don't ask about your order they won't give you any heads up. No follow up what so ever. I can't even ask for a refund because this promo was a free travel rod, so the options of taking a different rod, wait or refund kind of sucks with my situation. I don't need a different rod and can't get a refund because I didn't pay anything. So waiting is my only option. So this review is not saying they have bad customer because they do answer emails and provide answers but the 1 star is for no follow on orders that are delayed and giving me a email that the product I'm waiting for was going to ship the next day after they sent my other product. I'm really hoping they follow up with my order and I would actually get it. Right now I'm looking at least 6 months waiting which I kind of think is ridiculous. Don't say you're shipping something and then DONT and then it gets delayed for months. My purchase was not cheap. Well I'm done venting.. I'll keep you all posted on what happens, hopefully I get my rod that was promised to me. Because yes when your email says it getting shipped the next day I'm taking your word that it will. read more

One star because I couldn't leave no stars!! I can't speak for their products because after 7 weeks of waiting and calling to check on order it still hasn't come. Then you call you speak to the customer service and get a bunch of stories!!! They act like they're doing you a favor buying from them. I wouldn't recommend them for anything....find another store!! You'll thank me!! UPDATE: So in reading your response you again let me know I was wrong for being disappointed in waiting, wrong for your awful customer service (Yelp loaded with same types of complaints) lied when someone said they'd ship over night (even though 2 people heard on speakerphone), you blamed the post office when it took you 37 days to ship an item that I was never contacted about or heard about UNLESS I called you and you think I called to just complain. And called me a Karen LOL. You are too much. Yes writing a bad review is my only recourse for an obnoxious twit like you but don't worry it won't effect you business!! We are a fishing family, know lots of boaters as well and I'll be sure to share my experience. Btw, check out me Yelp I typically write good reviews you on the other hand should be ashamed of yourself! read more

I've now made a few visit J&H Tackle for fishing needs. They had a really good selection, especially with Daiwa and a few other brands. They explained the differences and why they recommended Daiwa as This brand is has a bunch of cool features. The store has lots of character and heritage from what makes mom/paps fishing stores so special. What really blew me away is that this tackle store keeps in contact well after the initial visit to make sure all is good and what's coming with new items. The entire staff was extremely friendly and you can tell that they all are very passionate about fishing and know their stuff ! I will continue to visit J&H for all my Daiwa and fishing needs. read more

Fair Warning Watch Who You Trust Just bought a New Daiwa Ballistic LT 2500D-XH from J&H and they sent what looks like a demo reel or possibly a repaired reel in a Tatula Lt Box and with Tatula paperwork! That makes the reel unable to be returned since it did not come in original packaging. according to J&H Return policy... I bought what I thought was a new Reel in good faith and comes in the wrong box no seal? I paid in advance and did my part and J&H failed to send me what I thought I was purchasing. Now they want me to return everything and hope and pray that all goes well for a exchange. If they did as was expected during the sale and send what was expected in the first place this would not be here The owner would rather antagonize the disabled than resolve a issue and they don't understand facts very well. when you claim you are selling something new and it isn't that's fraud sorry. read more

The worst customer service of any tackle shop I have been to. Will never go back. There are plenty of other shops with great service and staff. They actually say hello to people and are helpful. Many of my friends no longer shop there either. Poorly managed which reflects in the staff. read more

Don't bother paying for express shipping. They will ship when they get to it. I ordered on a Tuesday morning and paid for two day shipping trying to get the gear by the weekend. I had to email them Thursday asking for a refund for the two day shipping since they hadn't shipped it yet. After that, I saw that they created the sticker, but it only actually got to Fedex by today (Friday). They didn't respond to my email, and it looks like it will arrive next Tuesday. I assume I am out for the shipping cost. Just do ground shipping, or hell maybe that won't even get shipped. read more

Tried to use my J & H gift card there and they weren't accepting them because "they are not set up to take them". You have to order by their app to use it. What a joke lol Update* I couldn't use the J and H gift card but I could use a Visa gift card as if that makes any sense at all. They already got their money from whoever bought the j and h gift card and now they are accepting money from other gift cards but not their own. That's what's a joke. What's the answer for that one josh ? I'm seriously intrigued. I know you guys have probably taken a big hit from not being able to be open so are you trying to make up for lost ground ? read more

Cool selection of fishing stuff. Can be expensive but can find some good deals on stuff. I got a cool Japanese tog jig at a nice price. Would check it out if your in the area and enjoy angling. read more

They stoley my money. Ordered stuff and they never shipped it and they won't return my emails or phones calls since February. Opened up a case with the attorney General and the bbb. Be cautious. read more

Came In three days in a row while up here working and walked out with a great deal on a reel I'll be using for shark fishing in Florida. Staff is very friendly and knowledgeable on everything they have. read more

J&H Tackle - Hunting & Fishing Supplies Near Me - Oakdale, New York

Not a bad store but i was told it was $5 to spoil reels if you have your own line on the phone. When I arrived I was told it was $10 I believe he was the manger not the owner but the guy was very rude and unprofessional. If I wasn't in a good mood that day would of knocked buddies teeth down his throat, so just be aware before you go some of the staff are scum. Happy shopping. read more

Horrible Customer Service sub-par Product Tried ordering from this company, as they sponsor a well-known Long Island fisherman and YouTube personality. Wish I hadn't. After waiting 10 days for my order to ship, I called...twice. The first time I was told the "guy who took care of online orders" wouldn't be in until later. I called again and it was as if I was bothering him. Oddly, it was marked shipped that afternoon? When the order arrived, the reel I received (no better deal than buying local) was fine, but their "custom" power handle made for this reel (the actual reason I bought from this company) did not fit the reel. The threaded holes were poorly machined and in the wrong position as well. I sent a response immediately, and 6 days and a second email later, I'm still waiting. By the way, I found their "custom" power handle on amazon when I was looking for a replacement! Beware of celebrity endorsement.... read more

I placed an order online for a Quantum Accurist Baitcasting Reel along with 300 yards of PowerPro Super Slick v2 Braid (20lb test) and a power handle. During the online ordering process, it asks if you wish for J&H tackle to professionally spool the reel prior to shipping which I selected. However - because the Accurist only uses about 150yards of braid (give or take), I OVER-ordered knowing that I would use the remaining braid on another reel I have at home. I requested that the company put any remaining unused braid in the box prior to shipping and also requested if they could mount the power handle to the reel prior to shipping. To take it one step further, I opened a support ticket online under the order with the same request to make sure someone saw it just in case the order comments were ignored. Unfortunately, the entire order comments was ignored and I received my package with the accurist reel spooled, but without any un-used braid in the package which was specifically requested. This presents two problems as a customer. The first is that now I can no longer confirm if they put new braid on the reel from a new 300 yard package, or if the company ripped me off by using a remaining spool from another customer order (yes - this happens). Secondly, my trust is now violated as I cannot confirm the amount of braid used, nor did I get what I paid for because 50% or more of my braid was not included. The accurist reel doesn't use much braid so 300 yards is much more than needed. To not include this in the box by default seems odd to me. I opened a online chat with Josh F (the owner) and explained the situation. I have ordered from J&H for many years in person but started recently using their online ordering system since I moved to Westchester County and am too far for a quick drive. I offered to Josh to send me a new 300 yard PowerPro Super Slick v2 braid spool which is what I paid for, but he declined and suggested I send the entire order back for a refund which I agreed. I find it odd that J&H would rather pay shipping on a return then to do what is right for a customer based on their mistake. I then asked Josh if I should re-order again after receiving my refund in hopes that it will be corrected and he suggested I order from another retailer. This is clearly not good customer service and not what I expect from a retailer that I have given my business to over an 8 year period. J&H has lost a customer, but Josh's response as a business owner is unacceptable and shows poor business practices in my opinion. I will be filing my review and complaints on this business accordingly. read more

About a year ago I came in to J&H to get one of my reels spooled for the 5 cent braid discount they had at the time. I assumed it was the original 8 strand daiwa j braid but when I came into the store I was informed the 4 strand j braid was on sale. (Email I received just said "j braid" not specifying which one). After I found this out, I settled on the new j braid grand and the employee who spooled my reel told me it was thirty dollars. I went to check out and the cashier told me it was thirty five dollars and not the thirty the other employee told me. At the time I'm writing this, their website says $30 for the 300 yards of 20lb test I got. Anyway, I politely addressed the employee ringing me up and he just shrugged his shoulders and didn't bother to check. Not the first time this has happened to me either. I came in for one of their 15% off sales and apparently you have to request the deal at the time of check out. When I walked in I asked one of the employees to confirm the 15% off, only for the same gentleman to ring me up without the discount less than 10 minutes later. I only found this out after leaving and was out of about fifteen dollars. I called the store four times just to wait over a month to get a gift card in the mail. Not that those 15 dollars mattered to me, I just wanted to see if they would make it right. I realize these are just small purchases but the only reason I payed attention was because some of my larger purchases (rods, reels, etc.) consistently seemed to add up to more than they should have been. I have never left a review on anything before but I felt this needed to be addressed. Overall, the store has a decent selection, but subpar customer service compared to other local shops. The prices are fair (when they ring you up correctly) but I would not reccomend J&H to anyone because of what I've experienced shopping with them in the past. I'm not looking to get hooked up, I'm just looking to be treated fairly. I'll buy my tackle at another local business from now on. Now, hopefully josh can feature my review on an Instagram live video where he can prove to his audience that I'm wrong for writing about my negative experience at his establishment. read more

Been a repeat customer for many years. Purchased new reel this week. While spooling the is a problem with the reel and it can't be used. After contacting j&h I was told to contact the manufacturer. The reel hasn't even been used This will be my last purchase from j&h read more

Josh @ J&H is the man. He's always stocking the best products and his video reviews are great. I wish they'd open another location on the north shore so it's not a 2 hr round trip but it's still worth it. #shoplocal read more

My go to place for fishing tackle. Most people do what I do travel 20 to 45 minutes to this place. They have the best prices on all Rods and Reels. Look in the circular and see the discounts or The Fisherman Magazine. If your into fishing like me, you probably know about this place already. If not I would recommend this place for any fishing set up. Very knowledgeable on everything fishing. read more

These guys get such a bad rap on Yelp. I've been going there for 15 years and not only never had an issue, but always found the staff helpful and friendly. Not to mention the great deals! A+ in my book. Plus, I'd always rather buy local than from a big chain. read more

Bought Spro Bucktails and lead (sinkers) in varies sizes then stopped by my local Dicks Store...every item at Dicks was more money, I was pleasantly surprised! Keep up the good work and support these local stores. read more

Attitude by phone and hung up on over the simplest question inquiring about a reel in stock.

Terrible experience with J&H tackle. I ordered a fishing pole approximately 3 weeks in advance of a trip. Their website indicated it was in stock. Two weeks later, I had not received a notification of shipment so I emailed them. No response. Then I called and was told the item was out of stock and that they were way behind in orders. I cancelled my order and did not receive the equipment in time for my trip. The customer service person made all kinds of lame excuses using Covid. Terrible customer service. I would never buy from them again. A big waste of time! read more

It's a wonderland of fishing gear. Mainly geared towards salt water. I was wondering around the store picking things off the shelf like a kid in a candy store. Can't believe I haven't walked in here before. If your an outdoorsman you must visit. It's in a shopping center with an amazing gun shop and taxidermy as well. Triple threat for anyone that hunts or likes to fish. read more

I took my tekota 600 here to be rebuilt because the lever was stuck and a couple other reels to have new line put on. I always have a great experience. Now I buy all of my fishing hardware here. They have pretty good stock and plenty to pick from. Looking forward to getting more rods and reels here. They don't match all internet pricing as far as I know, but if you ask, sometimes they can make it worth your while with braid or something. I asked my girlfriend to buy all my fishing related Christmas gifts in person from this place instead of some big, corporate store. read more