These guys are awesome! They were great with communication and very easy to get a hold of by phone,…read moreemail and text which is extremely convenient. Their pricing was better than any other company I could find and their move out cleaning was extremely thorough. It was a huge plus that they offer carpet cleaning as well so you don't have to schedule multiple companies for different jobs. I highly recommend you use them for any cleaning needs!! Moving is extremely stressful and they managed to take a HUGE weight off my shoulders getting the house we moved from in top shape for the next tenant.

Went with Heavy Wave because they offered a competitive quote. They did a great job steam cleaning…read moreall of the carpeted area in our home after house training a puppy the last few months. They were very prompt and even came back after a miscommunication about an area rug we needed steam cleaned. Night and day difference in the air quality in our home and I'll definitely rebook with them when we're due for another cleaning. Highly recommend!

DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!HORRIBLE Called them to…read moreclean a rental house. The kitchen and bathrooms were not cleaned well. Corners still had bugs and spider webs. Counters not wiped down. TOILETS WERE NOT CLEANED!!! Feces all around the bottom of toilet and floor. They asked me to send videos of what I was unhappy with so I did. It's been 2 weeks and nothing has been done. I've called more than 5 times and was told they will call me back. THEY NEVER CALLED BACK! THEY WILL TAKE YOUR MONEY!! They will not come back to fix it!!!!!!!!! DO NOT USE THEM!!!!!!!!!!!

The guy showed up on time, cleaned for 3 hours straight and did such a good job! He was very…read morefriendly and communicative. 100% recommend this company!

Roger and his team did an amazing job stripping and waxing my VCT floors! They were on time,…read moreprofessional, and super detail-oriented. My floors look brand new, so shiny and clean! The price was very reasonable. Highly recommend Shine Time Floor Care. They're the best!

We hired Shine Time to clean our kitchen and bathroom floors in our law firm. The floors were…read morestained, sticky/tacky to walk on, and had no shine! After Shine Time came, our floors look amazing! You can now see the lights above reflecting on the floor, it's crazy! They are shiny and free of stains. And I am proud to say my shoes no longer stick to the floor! Also, since we are a law firm, they came after business hours and stayed until they were done! I would highly recommend these guys! They are respectful, hardworking, clean, and great at what they do!

I was given a quote within minutes of requesting one and it was better than any other quotes I was…read moregiven. The cleaner worked efficiently and covered all the areas I asked her to cover. Would highly recommend this cleaning service!

Provided a quote almost immediately. Team was quick to answer any questions and accommodate our…read moremove out needs. Great service! Thank you so much for great work! Would use again!

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

Dwight and his team provided excellent quality work at reasonable and fair pricing. They were on…read moretime and kept me informed, came in and performed the work as promised. I would hire them again and am very happy to have found this team

I had a rush job needed to patch and paint our ceilings, patch and paint holes/damage in four…read morerooms, and to work around a mural that was already in one of my rooms. Dwight was on time, very professional, came out quickly and worked across two days to get all the work done. He worked within my incredibly tight deadline ( just a few days), did an excellent job, and kept it very affordable .He made great suggestions I hadn't considered, took the time to talk me through things, and was not pushy about sales. I had an excellent experience and will definitely call on him next time!

I chose this company to get my rental move out ready. After…read moreseeing what they do, I have full confidence that they'd do an awesome job anytime I needed them. My main thinking was getting full security deposit back, so this service was very reasonably prices and allowed me to get a full refund without issue. They went the extra mile and cleaned places I just wouldn't have thought of, when they could have just as easily skipped many things. So integrity is part of the deal as well. Thanks Mike

Initial service and impression was great. Big downhill from there. The biggest was agreeing to…read moreover 30 hours of moving "organizing. At a VERY high rate ". This was cancelled with no notice on my move date so the boxes were a lonely and time consuming game which, had I known, I could have found an alternative. Then multiple cancellations for biweekly cleaning with a promise to get a wait to get on the weekly onto weekly list. I was stupid to trust anything ..she seemed so nice. Then the last straw was getting on the "weekly" list with my scheduling my week and other services around this time. One hour before scheduled arrival ...canceled... Better business opportunity sited. I was paying asking price(high). I think this service is best for turnovers and not honorable service to regular clients. Clearly not trustworthy. But if you need a turnover...they can do it. Would never recommend for anything else. Very disappointed and though patient, consistently disappointed. ( I never write a negative review) Better to move on...

Had a great experience with this Company, Todd came out on time and explained everything, then set…read moreus all up for his Technician. Dezsmon the Tech showed up on time and did a fantastic job in all rooms, spent a lot of time on trouble areas, and most importantly listened and responded to us! Great job, great people. Be sure and give them a try! We are new to this area and happy to find a company that does what it says!

Very happy with the interactions with Todd - prompt scheduling, and alert before arriving. All…read morefurniture pieces requested to be cleaned turned out just like new.