Ten stars!! C&C saved a rug I thought my dog had ruined as well as my stair case and some carpet…read more Super reasonably priced, amazing communication, professional, quick, and so effective. Can't recommend enough. I will be using them again in the future.

Just had our basement floor installed by C&C. We couldn't be happier. We have family coming to…read morevisit and had a limited amount of time to get it done. They did a great job and were even able to get it done earlier than expected. Very professional and polite. Would highly recommend.

Rather than just give an online estimate, Ricardo came out to our home. He had a light that showed…read morewhere stains were and we had more than we thought (we have a dog)! The estimate was fair and we hired him. He was very thorough, spent quite a few hours cleaning. Our carpet and sectional has never looked better! The only problem we had was that the carbon monoxide alarms went off due to the engine fumes from his truck. He quickly moved the vehicle and the problem was solved. We'll definitely be calling Ricardo for our next cleaning.

Fast and friendly service. We had whole house carpet shampooed. He with a team member did a great…read morejob. The rates were reasonable. The reason of taking one star off is that we ourselves had to move the furniture around.

Save your time & money -- Rent a Rug Doctor & do it yourself!…read moreDecided to "treat myself" for spring cleaning this year. My "appointment" was a 4 hour window with the tech showing up at the very end of that window (total time off from work for me = 6 hrs). Almost $600 for a 20x 24 room, 7 foot couch, 2 armchairs and a 9x12 area rug. Tech "finished" all of that in 1.5 hours. The couch had visible clean vs dirty stripes. We had a spill the very next day on the "cleaned" area rug so I got out my carpet cleaning machine. The return water was black & the area I cleaned was a noticeable clean spot vs the rest of the rug. When I talked to a manager about the poor results I was offered another "window" appointment for a "consultation". No apology & didn't want to see photos. I'm not wasting more time off from work with no promise of correcting a shoddy job.

PLEASE READ THIS WHOLE REVIEW IF YOU ARE CONSIDERING STANLEY STEEMER OUT OF THE LENEXA, KS…read moreLOCATION: Requested 3 rooms cleaned plus one area rug. First time we used this service (carpets were 6 mos. old), we were very satisfied - carpets looked and smelled clean! We had had some specific spots that tech said he would pre-treat, and all came out. It looked great. NOTE: From then on, we chose to NOT wear shoes in our house, but left all shoes in front entryway. Now, about a year later, wanted a cleaning of carpets again -- not satisfied. Tech didn't ask about any trouble spots; I had to point out to him; no offer or mention was made of showing us the dirt extracted or opportunity to do a second clean while here. We waited from Friday until Monday to be sure carpets were completely dry and we re-vacuumed carpets. We could still see a couple of spots, and there was a bad odor not present before we had carpets cleaned. We bought our own Bissell carpet cleaning machine, followed directions, and rectified the poor job done by the 'professionals'. I did call the company; regional manager called - but their ONLY OPTION was to come out and reclean. We'd already done that and did a better job than their initial service. There was nothing to re-clean! We had already taken care of it. THEY ARE NOT FLEXIBLE -- AT ALL -- ON WHAT THEY WILL DO FOR YOU, THE CUSTOMER. They just want to keep coming out and re-cleaning the carpet. They didn't even offer to discount/refund us the charge for deodorizing the carpet. SO DISAPPOINTED WITH A COMPANY I USED TO HAVE FAITH IN. Most frustrating was their inflexibility to even come part-way with the customer. So in all, we spent $262 for three rooms, a rug, and deodorizing......PLUS more than $100 for our carpet cleaning machine and solution to rectify what they should have done right the first time. Just a thought -- why would you come out and clean a carpet, not check the water to see how much dirt you extracted, to then possibly recommend a second pass on the carpet while you are there, if they thought it needed it. Instead, the tech simply came out, ran his machine over each room, and the rug, packed up and got his payment. Made more sense to us to simply offer us a $100 refund instead of the time and expense of the regional manager's time (I don't care if he is salaried -- they are still paying him), administrative time to call and set another appointment with us, and then pay a tech to come out and do the job again. So frustrating --- customer service these days. I'm sorry Stanley Steemer, but if you are rated supposedly #1, you surely can afford an occasional $100 refund to a customer. Instead, you now have exposure to A LOT of people from us for a very poor recommendation.

I've used Travis and the guys several times for my Turkish rugs. They always do a great job. I…read morehave a dog, and had troubles with backed up drains that flooded one rug. They got all the smells out and it looks like new.

I've used Heartland twice and had great results both times. They're courteous, professional and…read morevery thorough. They take time to explain exactly what they're going to do before getting to work. For both cleanings, they went to great lengths to make sure I got excellent value. The first time it was making me find additional areas for them to clean (since our mess was pretty well contained), and the second time it was giving me a discount just because they ran a little bit late to the appointment. In addition to all that, their work is outstanding! They've gotten all sorts of yuck out of our carpets and couches--from dogs, children, food, you name it. And, their online booking tool is super simple. I was able to get a next day appointments both times. Use Heartland with confidence.

This company is amazing. They were there within 45 min after I called. They were very thorough…read morewith their inspection. Taylor did an amazing job with the clean up. I would definitely recommend this company.

- My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July…read more28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage.

I recently discovered my cats have marked several areas of the carpet. I called All American Carpet…read moreCleaning and arranged to have the entire house cleaned. They scheduled me the next day!! They showed me the areas being marked by the cats, lifted those carpet areas and cleaned top and bottom! They explained everything and encouraged a call if I still noticed problems (which I have not). They gave me a small bottle of cleaner for spot treatment and followed up by text in several days to make sure I was happy with the service! I felt pricing was fair-I would definitely recommend!

I needed our bedroom carpet cleaned so badly. The previous tenant had a dog that clearly had…read moreaccidents in the room all over the carpet. All American was so easy to make an appointment with and they came right in the timeframe the appointment was made for. Justin was super helpful in explaining what he would do and how long the process would take. He got straight to doing his thing and ended up being done well before he initially said he would. He even showed me before and after pictures of the carpet. I was amazed! You would never know looking at the carpet now that there were pet stains. The carpet looks and smells so fresh. 100% intend to use the again and would recommend to everyone. They did a fantastic job!

After reading the reviews for JDF I called and they were super helpful over the phone. The initial…read moreestimate was fair and reasonable so I scheduled a carpet cleaning and they did an AMAZING job! They were on-time, did what they said they would do in a timely manner. I will use them again AND refer them to family, friends and neighbors.

I had an urgent need for carpet cleaning and Jose was able to adjust his schedule and provide…read moreimmediate service. He was very thorough and professional. I'd recommend him highly and I will be a repeat customer!