1. J & B Trailer World

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Albuquerque, NM

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J & B Trailer World

3.2 (9 reviews)

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David M.

Very helpful and expeditious service. Ended up here after getting off to a bad start at a nearby trailer yard ... very happy with the outcome. My trailer and addons are perfect for my needs.

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4 months ago

Very professional and also recommended some upgrades to save money. I will be back to this location in the future for the upgrades.

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5 years ago

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Aloha RV North - Bernalillo

Aloha RV North - Bernalillo

(9 reviews)

Went in to buy RV. Rudy came out asking all the right questions. Took us out to show us the best…read moretrailers that fit our needs. Rockwood fell right in line with most of what we needed. He knows his trailers well. Came back a few days later, Rudy wasn't there, but Michael took on the challenge. Easy hand off. The whole time my wife felt Rudy gave attention to her questions & wants. After looking at the trailers the owner came out meeting me on the square, shaking my hand, we felt very welcome. Key things about this dealership. 1. Great customer service skills 2. Great products 3. Great follow up by staff 4. Honest upfront dealership I highly recommend this dealership for all your RV buying needs. They may look small, buy they are huge in honesty, skills, & desire to sell you the home that fits your needs. Made the drive, get away from city, enjoy down home feel of the most honest dealership in the area. I any looking forward to their Service Department taking care of our RVs future needs.

We bought a 2019 Cedar Creek38EFK 5th wheel on 11/29/19. The slides didn't go back in properly the…read morenext day. Aloha RV North rigged it so it could go back in & we could leave. Drove to Elephant Butte NM & they wouldn't go in AGAIN. Called them & they said we were outside their warranty service area. Long story short...we had high jacks holding the bedroom slide in place and couldn't get the slides in until 7/9/2020. Jeff Dixon (warranty manager) has NO integrity, Alice Strebeck (manager) backs his bad behavior up and has no spine either, and they have no relationship with the manufacturer! They don't respond to any warranty requests. Here is the damage THEY created to get us out of their warranty area. DO NOT BUY ANYTHING FROM THESE PEOPLE!

Airstream of New Mexico - Airstream of New Mexico

Airstream of New Mexico

(9 reviews)

Business Parkway/Academy Acres

Developed a leak in our Airstream. Contacted Airstream of New Mexico explaining we were four hours…read morefrom home and would like to leave our Airstream with them for service when they could accommodate. Spoke to four different people who simply could not or would not understand we were not in a position to wait days to drop off trailer. We completely understood it may take days to start the repair but for this inept business to not allow us to drop off are Airstream insisiting that we would have to just stay in the area until they could accept our Airstream IS RIDICULOUS, a blatant refusal to provide basic customer service. BOOO AIRSTREAM OF NEW MEXICO you could do better, you chose not to provide basic customer service. This is a far cry from the previous owners of Airstream of New Mexico who have since retired and sold their well run business to these unresponsive goons. BUYER BEWARE CUSTOMER SERVICE NOT FOUND HERE

Airstream makes great trailers bu their vans are totally unreliable. The Rangeline I had major…read moresoftware issues from the first trip. Then I traded for an Interstate GT and guess what? Went to pick it up and the Timberline heating system and TVs. Did not work. There were similar software glitches as the Rangeline. All these things should have been checked out in advance and corrected before delivery. They couldn't even tell me where the low water drain was located! very dissatisfied.

J & B Trailer World - rv_dealers - Updated October 2026

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