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    Izner Group

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Izner Group

    Passport & visa services

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    1 year ago

    Excellent service. Went above and beyond! Will refer them to everyone i know. Keep up the good work.

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    Los Angeles Passport Agency - Official U.S. Department of State Passport Agency

    Los Angeles Passport Agency

    (465 reviews)

    After a stressful situation with UPS losing my passport right before my trip (I had travel plans…read morewithin 4 days ), I was told to go to the Los Angeles Passport Agency--and I'm SO glad I did. They truly saved the day. The process was smooth, organized, and honestly way quicker than I expected. I had all my documents ready, and I was able to get my passport the same day--within about 3 hours! A few tips if you're going: * Definitely make an appointment if you can * Get there early (they line people up outside before opening) * Be prepared for a bit of a wait to get inside--it's somewhat first-come, first-served when it comes to entry My appointment was at 8:30 AM, I got there around 7:40 AM, got inside shortly after, and was seen around 9:00 AM. Overall, the staff was efficient, helpful, and understanding--especially considering how stressful passport issues can be. If you're in a time crunch, this is absolutely the place to go. Highly recommend!

    I have NEVER been to a government agency with such great customer service and streamlined…read moreprocesses. I wish I could type everyone's name who works there, but I only got 2 names. Melvin, the security guard, and his partner that day(sorry I didn't get her name) started my entire process smoothly by explaining what I needed to do. Then, they sent me upstairs to get my photo taken. The lady who took my photo was so sweet. I absolutely adore how everyone loves their job there. THAT says a lot about internal customer service. I am in HR and I can tell when an organization's employees are pleased with their jobs. At least it seemed like that. Good job! The guy who took my order the next day during my scheduled appointment was so nice. I wish I had his name. He was of Spanish decent. Dion at the will call window ended my process wonderfully today with a smile. Thank you!

    Izner Group - immigrationlawyers - Updated May 2026

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