Service was prompt and professional. I would definitely use them again or recommend them to others.

Really great service from these guys. I had to travel within 10 days and needed my passport renewed so after some research I chose Passport Now, and I wasn't to be disappointed. Very personal service as they basically take it very seriously and takeover the process for you from the form filing to handling of the documents to the state department. I got my passport within a week. Ok you still need to do somethings yourself like going to the USPS to get the process certified but everything else is done by Passport Now. read more

I'm so glad I found these guys. They made the process much less stressful and what I appreciated so much is their friendliness and ease in communicating. It is really important when you're waiting for approval, delivery times, all of it. Responses to my questions and updates were prompt and reassuring. I was very happy working with Trevor and Eric! Thank you again!! read more

After Passport Now helped with my daughter's visa, I found out just 2 weeks before our trip that I needed to reapply for my own China visa as well due to passport name change. Once again, Trevor and the team made it easy. They handled the whole process with speed and care. I Fedexed everything out on a Friday and had the new visa in hand the following Thursday. Truly grateful for their fast, reliable, and professional service (twice now)! read more

They were extremely helpful & provided fantastic service. We had a bit of a difficult case with having to renew a provisional passport and they helped us so much. I was very happy with them and will use them again for sure. read more

Lifesaver!!! Worth EVERY cent for the expert guidance in getting my passport expedited within a week!! And Karen was incredible!! Super easy to communicate with and very clear directions. HIGHLY recommend!! read more

My son had a last minute opportunity to travel outside the country but his minor passport had expired. He was traveling in 2 weeks and needed to renew quickly, plus it would be his first adult passport. Karen and Larry provided EXCELLENT customer service, walked me through forms, the process, were instantly on hand to help with a couple of questions that arose during our appointment at the post office. Plus, they are both really delightful people to work with...professional and personable. I called them on May 1 and had my son's passport in hand on May 14. I have already referred a friend and will continue to do so. Wish I could give them 10 stars!!! read more

Larry and his team are professional, thorough and get the job done! I was headed to Italy and France and needed a passport ASAP and they made it happen! It's important to follow their step-by-step instructions on documents. Do that an you'll be ace! Thanks again Larry! read more

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Trevor is awesome. He got my kids passport done in record time prior to our trip to Mexico. Will use this service every time.

Trevor and Eric helped process my Chinese visa renewal and made the whole process very smooth, even though I was traveling and on a tight timeline. The team was super communicative, clear, and great to work with! read more

If I could give Passport NOW 6 Stars I would! I needed my passport renewed in 9 days for a trip to the Caribbean. Somehow Larry, Victoria and their team made it happen and I cannot thank them enough. Their communication was unparalleled, they walked me through every step, and kept me calm whenever I got worried. I would HIGHLY recommend this business for all of your passport needs. They're Worth Every Penny! Thanks again! read more

Passport NOW - I made it Aruba thanks to Passport NOW! - Passport & Visa Services Near Me - West Hollywood, California

Karen was very responsive and pleasant to work with She answered every question I had and patiently walked me through every step My passport arrived the exact day she said it would 10/10 recommend passport now is very efficient and service is amazing!!!! read more

Everything about my interactions with the staff at Passport Now were beyond great. They were quick to respond to my enquiry and questions, and the actual process was flawless. I sent my passport (for a Chinese Visa) on a Thursday and had it back 8 days later. Thank you so much to Trevor and the whole team! I highly recommend Passport Now! read more

5 stars for Passport Now. They have highly exceeded our expectations for our specific needs. My other half and I had planned a trip to China (mind you we were going to like 6 other south East Asian countries beforehand and 3 more Asian countries after. ) We live in hawaii and needed to get our Chinese Visas done asap because we had 2 weeks till our departure. Being in hawaii we didn't know that the visa applications needed to be sent in person with our passports to the Los Angeles Chinese Consulate. We either had to find someone to do it for us or go to Los Angeles for 5 days minimum to do it in person. We resorted to passport services in LA and came across the least sketchy looking one which was passport now. (We still had our guards up but decided to give it a shot). We came into contact with Trevor, he guided us all the way through with the paperwork, photos, payment and the process. Everything is transparent. Having to send out passports in the MAIL (secured in a locker till picked up with signature release) then back to us through someone we didn't know was nerve wracking. But Trevor sent us updates, tracking info and how our documents are given VIP service. Down to " our courier picked up the documents and is headed to the visa office" Trevor got it done in less than a week and we entered China seamlessly. I was lucky to come across passport now in a time of dire need. Being in the middle of the ocean we don't have many options but passport now definitely made our vacation seamless. Hopefully China will start to do online applications for people that can't go to the consulate or embassy but for now Passport now is the best team to go through. Note: communication was flawless, they answered within minutes. I never waited to hear updates. Much aloha Passport Now read more

My son had urgent travel plans to Jordan for a family emergency and realized his US passport had recently expired. Contacted a number of agencies that promised fast passport renewals and found a smorgasbord of questionable agencies who couldn't promise a passport in less than 10 days, and one who flat out lied and said she could do it in 24 hrs if we zelled or VenMo'd her cash in advance and also refused to give her location. Then we found Passport Now in West Hollywood and connected with Karen, the agent there, who answered our emergency call on a Sunday afternoon and walked my son through the process and even tracked the passport request and kept us in the loop on Fed Ex outbound and return delivery. It was enroute to us by Thurs and received Fri am, a day before his flight! I give the maximum stars to Karen of Passport Now. She was amazing and was a godsend to us. read more

Larry is AMAZING! Needed a passport in 7 days, and he got it to me in 4 and a half! So professional, fast, and clear. Can't say enough positive things about this company and Larry!! read more

You're done looking around - this is your solution. The arduous processes involved with passports and visas are no longer a worry. This place gets it done right and fast. Highly communicative even on a weekend they helped my wife from start to finish with no more pain than it took to visit a FedEx location. So easy. So professional. Very impressive. 10/10. read more

This is one of the only times I've written a review on yelp. Larry and Trevor are amazing. I can't believe how smooth the process was and how responsive Trevor and Larry are. Amazing service. Thanks guys! read more

If 10 stars were possible then I'd give this company 20! This is my first time flying out of the states and I did procrastinate on the passport which is my own fault. BUT if you need someone to quite literally walk you through every step to make sure everything is done correctly then this is the business you've been looking for. JP was absolutely amazing at the communication and detail on each step to take care of expediting my passport. Of course you will pay extra for the rush but it felt worth it to me personally. I tend to have a lot of anxiety doing things but I was put at ease with JP's very warm and kind personality. The only hiccup during the process had nothing to do with JP but the Post Office passport agent not being in that day so I had to travel to a different location. Fortunately, the 2nd office took me in 10 minutes but JP was already on the grind to find and get me another appointment just in case the 2nd post office wasn't able to accommodate me. I honestly couldn't be happier with the service and professionalism I received so I highly recommend their services if you want someone to treat you like FAMILY. In conclusion I give the 50 STARS!!! Thank you once again. read more

I just absolutely LOVED working with Larry and Trevor for both of my son's passports! They both went above and beyond to hold my hand and walk me through the process and made it so enjoyable and easy! Can't recommend Passport Now enough! They even referred me to their favorite post office in the area for the passport interview and it went SOOOO much smoother than before when I tried to do it closer to home and with another company! Love these guys and you will too! Thanks Larry! Thanks Trevor! Xoxo read more

I cannot overstate how easy the process was and well communicated every step was. And of course, most importantly, my travel documents arrived with plenty of time to spare and ahead of expectations. I initially emailed over a question as to how the passport service works and within a few minutes, on a Saturday afternoon, I received a phone call from Larry. In short time he explained the process and the cost, and during that call we began completing the documentation via email. Could not have been easier. I wanted to ensure a couple of items and we picked up via text. Super fast and responsive. Monday morning I dropped the documents exactly as clearly outlined and days later I received back everything exactly as needed. I emphatically recommend the service here. Larry gave me confidence in the process and the results were delivered. Thank you. read more

Trevor and Larry are such passport pros! We had a complicated issue and they handled it perfectly. Highly recommend this business ... they are responsive a d so easy to work with! read more

AMAZINGGGGG LARRY AND TREVOR ARE 10/10 humans!! Amazing and prompt service. Got a surprise trip to Japan from my partner and I had to rush my passport! Had my passport meeting June 21st and received July 6th! Passport processed in less than 12 days! I can not recommend enough these are the kind of people you want to give your $$ too and even though the office is in West Hollywood I did everything from the phone from south OC and went in person to the Fullerton post office! 10/10 now this teacher can go on a much needed vacation. read more

Passport NOW - Passport received in less than 12 days! - Passport & Visa Services Near Me - West Hollywood, California

what an unbelievably wonderful experience I had working with Larry and Trevor. Absolutely world class service from start to finish. I even received my passport much earlier than anticipated. I can't thank you enough!!! read more

One of the best experiences I have had with a business in Los Angeles. Excellent customer service. They truly care and are committed to you successfully navigating of a variety of twists and turns that come with applying for a passport, particularly when you have a short timeframe. These folks are the real deal. Thank you JP for your amazing help! read more

Larry was simply incredible to work with. I needed two expedited passports for my children. I reached out to Larry and we setup a call for the next morning. He thoroughly explained the process, pricing, and timing. We worked through the details over the phone and he subsequently emailed me the completed paperwork and detailed instructions of the next steps. I was able to obtain the two passports within 8 days of sending the paperwork that were sent to me via overnight mail. Highly recommended!!!! read more

Seriously could not have been a better experience. I was able to text and call them with any questions I had, and they were always there to guide me through it! - They even responded outside regular business hours when I was worried there was an issue with my passport being damaged and they figured it all out for me. Also, I have to say, it's nice to nice to have a company where you can actually get a real person on the phone and not have to go through the frustration of chatting with chat bots. I legit felt like the guy who helped me genuinely cared about helping me and doing a great job. And in the end I got my passport way faster than I expected and for zero hassle. THANK U SOOO MUCH PASSPORT NOW! read more

I cannot say enough nice things about Trevor and Larry. The instructions are so thorough and detailed, even though I still managed to mess up (who forgets to sign the check!?) they held my hand through everything and I still got my passport on time. Larry even called ahead and told me which FedEx to use to guarantee same day shipping. Now I'm at the airport with my new passport and I couldn't be happier. read more

Really great communication and upfront pricing. Specific shoutout to Eric, who was willing to work into the evening helping with a Chinese visa issue. Eric was calm, a great communicator, and had tons of foresight about our situation. Highly recommended. read more

Worked with Trevor in needing an expedited China visa. He definitely came through for us. Excellent communication and followed through the whole process fast and efficient. Highly recommended!!! read more

They got the job done seamlessly, faster than promised, for a reasonable price. A no brainer, these guys are the best!

I needed a passport for an upcoming trip and saw that the wait times would be very long... even with the expedited selection. Trevor worked with me from start to finish and made sure everything was good to go for my application. The price was a bit steep but I would gladly pay it again for the level of attention and service Trevor provided. I received my passport the exact week he predicted and was shocked to receive it back so soon. Definitely would recommend to all of my friends and family and will be passing on the word. read more

If I could give more than 5 starts I would. Amazing customer service and beyond excited my expectations for passport services. I need my passport in 12 days or less. Karen was so helpful and honest. She set me up with the correct paperwork to renew my passport and clear instructions. In less than 10 days I had my renewed passport in my hands ready for my trip. Highly recommend and big thank you to Karen. read more

Absolutely STELLAR service from start to finish!! Larry is not afraid to drop everything and walk you through any questions you have to make you feel as comfortable as possible! He is detail-oriented and very learned about process, so I suggest you heed any and all advice he offers. I'm so happy at how quickly I got my renewal, real tears were shed!! THANK YOU, Larry! read more

One other time I needed to rush a passport renewal, and that experience, working with a different service, was a nightmare. I had to spend a day at the local government authority at the very last minute and sweat it out, and I was not interested in a repeat here! I worked with Trevor at Passport Now this time around, and it was smooth sailing all the way. From the time I indicated that I wanted help to having the new passport in hand was a little over two weeks, exactly within the time frame I selected. This wasn't inexpensive, but it was worth the saved time and peace of mind to me to not fight with a terrible service. Trevor was so nice, and he laid out the steps I needed to take clearly and specifically at every turn. All I needed to do was follow the checklist and send out a Fed-Ex package with everything required. If you want to work with people who know what they're doing, are pleasant, responsive, and organized, and can take the headache out of a passport rush for you, then go with Passport Now. They are pros! read more

Use this service if you want a smooth and fast way to get your Passport in time for travel! Trevor's communication style makes the entire process stress free. Fast response time, clear instructions, and he knows his industry very well. I signed up for the '8 - 10 day' turnaround service. Trevor got me an appointment at a local post office. I was prepared prior to the appointment with a printout of clear, detailed instructions and tasks to complete. Nine days later, my passport arrived through FedEx...three days prior to my scheduled trip. This service is worth it when time is crucial and there is no room for errors or delays. read more

Fantastic customer service. Larry and crew got me squared away with a new passport under a week. I'm very happy with them. It also helps that they are top-notch human beings as well! read more

I had my doubts, I'm not going to lie. I saw five stars with no negative reviews made me think this was a fishy site, but I needed my passport ASAP. Trevor and his team were very helpful and matter of fact I even got my passport earlier than expected. MIND BLOWN. 10/10 would recommend. Did not expect my passport to get to me so quickly. I'm beyond grateful and from now on if anybody needs a passport I'll refer Passport now to them. read more

I had exactly 4 days to get my passport renewed here in Los Angeles. JP was very confident it could be done. He walked me through all the steps I needed to do on my end then his team took over and did all the legwork navigating working with the state department to expedite my renewal and I had it 4 days true to their word! read more

Larry and his team are the best at what they do! I was so thankful he was able to get my kid's passports within 7 days. What a miracle worker. I had already given up thinking we had to cancel our trip, but we were so fortunate to find Larry to get our passports on time. He talked me every step of the way and was there for me anytime I needed help. He had a calm to him and the process ran smooth because of his help. We will forever be grateful to him and his team. Thank you Larry!! read more