I'd give zero stars if it was possible Irather burn my money than return to this clinic, not sure how a business who operates so carelesslyc Stay in business , my experience has been nothing but a nightmare leaving me with excruciating pain and a tooth than needs to bsurgically extracted my horrible journey began with a dental cleaning,afterwards had pain in entire mouth,returned for a filling,after completion was advised needed to return for a root canal on same tooth,that's when the horrible pain started,I called the clinic 2 days later after an appointment was set for an exam,when I askeddr hegie for pain management I was prescribed antibiotics which he explained is the best way to manage pain so I started immediately and was told getting a root canal would eliviate pain, a future appointment was made for a root canal , a week later after taking a full course of antibiotics pain only increased so I called the clinic expressing concerns I was told dr hiiggie recommended an other corse of antibiotics and told no further pain medication would be prescribed , after not being able to sleep for 2 weeks I called the the clinic again with concerns about pain for my root canal scheduled for the next day, again I was told a root canal would not hurt and would eliminate the excruciating pain I was experiencing, the next day upon check in for my root canal I told the dental assistant I was worried about pain and very nervous about the procedure especially since I was in such high pain, her response was she would use extra topical numbing and let the doctor know about my concerns, a few minutes later the doctor checked my mouth and xtay, he then proceeded to inject numbing medicationwaited 2 minutes then began to drillwhich was not tolerable, he said he would be right back then continued to inject more medication which made me jump up uncontrollably, I accidentally bumped his hand,, he again left the room ,returned with 2 office staff at which point I was crying in pain andasked about pain control and was told the antibiotics wwas pain controlhe said he couldn't do the root canalans that I needto finish the root canal with a specialist, I was escorted to the front desk who was searching to schedule an appointment with a specialist,I asked about pain control and was rudely told I needed to see a specialist and no other medicaattention would be prescribed except what I already was prescribed being antibiotics , now with a giant hole in my tooth I left feeling helpless and in horrible pain , I expressed disappointment with the staff not taking my concerns seriously, then the office staff started raising their voices and arguing with me saying most patients respond well to medications I received, before the confrontation escalated I left, stoping To talk to my pharmacist who recommended Tylenol and ibuprofen which I started immediately, another week goes by zero sleep horrible pain I realized I had Trush -duh,antibiotics cause yeast infections and trush ,any doctor should know that which explains the horriblpain wh was caused by taking 2 back to back rounds of antibiotics,THANKS A LOT for causing this nightmare!which could could have been avoided by simply listening to to my concerns and taking them seriously,i Would ratherburn my money than return to this clinic and warn anyone thinking about going there , thankfully unlike ivory dental, my pharmacist has my best interests at heart and prescribed a thrush medication which helped reduce pain almost immediately , after consaultation with a specialist it was determined I need the tooth surgically extracted ,seeing I don't respond to local Anastasia extracted..the to top it off, theStress of this experience triggered shingles , I hope the woman at the front desk who yelled at me "most people respond to the prescription you received,you will not be prescribed anything else!"experiences the same level of pain I experienced for a month for only5 minutes so hopefully her attitude improves and becomes slightly mmore compassionate Treating a patient with concerns about pain like a drug Addict is a horrible way to treat people experiencing unbearable pain, is a clear indicator they are in the wrong fieldand not qualified for customersupport:shame! read more

Unfortunately, the practice was sold to ASAP dental and my first and last experience with them was horrible. I love Dr Najmi and she's been my dentist for 15 years so I'm sad that I have to write this review. Last week I got a call from Jessica to confirm my appointment, I was told the practice got sold and I had to change my appointment from 7am to 10am. I asked if they are still in network with delta dental and she said yes. 2 days prior to my appointment I got a text message to confirm my appointment which I replied, 24 hrs prior to my appointment I got another text and I replied. The next day I went for my appointment and the office was closed! I called and the person who answered said, the dentist decided to go to their other location. They didn't even bother to call me. I was patient and gave them a chance. They scheduled me for 4pm the same day. I came in, checked in, sat down, and was told to pay because they are out of network. Again, poor communication! I asked this question when a week before and was told they are in network! Poor service and unfortunately I won't be coming back! read more

Ivory Dental - I was told I did not respond to their messages so they decided to close the practice without calling me. - Cosmetic Dentists Near Me - Jacksonville, Florida

Shame on you! Have been patient for 14 years! Recommend my friends there. Apparently the practice was sold to ASAP what I was never notify. Just had my cleaning scheduled. They confirmed, this morning received call if I can come today. Came in to learn that they want to charge me large sum, when asked why came to learn that dr is out of network. Per my insurance it still shows in network. My question is why nobody called me to let me know? Why I was not informed ahead of time to not waste my time to come in? Zero and I mean zero respect to patients. Shame on you! read more

When we moved to JAX in 2017 I knew that we needed a great dentist to take care of our teeth with many expensive fillings, bridges and crowns. After consulting with new friends we received a postcard in the mail from Ivory Dental explaining Dr. Shaista's services. We initially came for cleaning. After almost two years of crown replacements and my new implants I can truly say she is one of the best dentists in the country with awesome staff including her office manager, Beth. If you are looking for a dentist in JAX then Dr. Shaista will exceed your expectations every time for both conventional and cosmetic dentistry. read more

I have nothing but great things to say about Ivory Dental. First of all, I came in for a consultation for Lumineers, and the doctor said I really didn't need them, I just needed to have a crown replaced and zoom teeth whitening. This was a fraction of the cost of what I was (ugh) prepared to spend. That was very impressive for a doctor to talk me out of an expensive procedure. She was very consciousness, thorough, and really cared about my new crown. Everyone in the office was so nice and made the entire experience a pleasure. My teeth turned out great, and I highly recommend her for cosmetic dentistry. read more

I'll never come back here. My appointment for Zoom whitening was at 9:30 and I started drafting my yelp review at 11am while waiting for them to start. This place clearly doesn't appreciate my time and I will not return. I'm not sure if it's their fault or just how Zoom whitening works, but I was in pain for more than two days. They told me I may have more sensitivity to hot and cold foods, but I couldn't bear even room temperature air. That's probably not the fault of Venetian dental, but is something to consider (I don't even have sensitive teeth, normally). In any case, I'm not sure they were busy or what the deal was, but I'd never suggest this place to anyone and would actively discourage going there. read more

As noted, it was a *non-private* question (about services offered by the office). If I'd wanted to call, I would have. I get so frustrated with businesses offering email contact on their websites, then never bothering to monitor those emails. It's not customer-friendly or professional. read more

Reasonably priced, easy to get an appointment. They are very cautious during Covid and lock the doors and stagger entry to ensure proper social distancing whenever I'm here I don't encounter anyone besides the small staff who all follow proper safety measures. Would recommend read more

A friend of mine works here and I needed a dentist that works on Saturday. So I gave them a try. Been coming back for 2 years now. Very nice people. Reasonably priced. Just on saturdays, get there first thing. Gets busy. read more

Wow extremely unprofessional company. It's about the money with them. They will schedule you for your issue then schedule multiple appointments after you verified the 1st one. They will have a excuse of why they did this but it want make since when you call your insurance. Bottom line all about the money so if you want to throw money away visit them. Good luck and happy spending read more

I really like this dental office because it is a very calm and welcoming environment. All of the staff are friendly and help you understand the payments and procedures you have. Dr. Najmi is also kind and gentle with her work. read more

I've been coming here for years and can say that the people and environment is always very friendly and inviting. The hygienists are attentive and seem to strive for my comfort. Its good to know I can come to an office where the dentist knows my mouth and teeth along with what my favorite tv channel. I also have to applaud Dr. Najmi for her eagerness to answer all of my prevalent and frequent questions during my vist. Its been awhile since my boyfriend has been to the dentist and I'll defiantly be dragging him in soon. read more

I went to Ivory Dental for dental work that I had delayed for quite sometime. Ivory Dental made my experience their fantastic. They were prompt, attentive, and conscientious of my comfort. I give them a hearty recommendation! read more