I was having car trouble and needed a tow truck. As i was accessing my Geico account for roadside assistance, my boyfriend looked over and saw a wrecker from Ivey's. The company he works for uses Ivey's for their fleet. He waited until the driver came out of the restaurant and talked to him about getting me a tow. The driver said not a problem and called dispatch. He told us that they have to send a truck out from New Bern avenue and it will be here shortly. We had to wait about half an hour for a tow truck to arrive, which since we were in the next town over, wasn't that long to wait.
When the tow truck driver showed up he told us that we had spoke to the owner of the company. That fact that the owner goes out into the field, impresses me. The tow truck driver was very nice and fast. He was careful with my car and followed me to my house, where he dropped it off without any issues or problems.
We were informed the cost of the tow was only $55 for roughly ten miles. The driver then told me that I would be able to mail in the receipt to my insurance company so I could get the money back. He went even farther and told me to mail a copy because he knows from past experiences the insurance companies will lose the paperwork.
I would definitely call them again if I needed a tow and I would recommend them to anyone who needs a tow for whatever reason. This company really does remind me of the great southern charm that most people would expect from North Carolina. read more