amazing spot in london!!!!! my nails were beautifully and professionally done- and the design is…read morepossibly the most perfectly painted one ive ever seen. clean, comfortable, and really fast! i came in with two broken acrylics and the rest grown out and my artist took it with stride and perfected my nails (and was a lovely person). also very affordable. highly reccomend for anyone looking for a new nail place in london :) *also- i saw they offer airbrush, shellac, etc.

I'm very happy with this nail place. I love that they have a good selection of chrome colors…read more Very friendly guy that owns the place.

I booked a mani pedi for my mom, sister and myself for 3pm on a Friday. It was the day before my…read moresister's wedding so I had booked it well in advance. We arrived at 3 and the place was packed. One of the women giving a manicure told us we could pick our colours so we did. We then stood around for a bit in the waiting area being ignored. Eventually I was able to flag someone down and told her we had an appointment. She said they were running behind and would be ready for us at 330. Around 320 we were seated in the pedicure chairs. At 340 someone came and started working on my sister. My mom and I we're still sitting there with our feet in the water. What's the point of us having a pedicure together if only one of us gets done at a time? At 350 someone came to my chair, eating a granola bar. Then for some reason she decided to start on my mom. At 4 (1 hour after my scheduled appointment time!) the woman who had been working on my sister started to work on my feet. After a couple of minutes another woman became free so she started working on me and the other woman went back to my sister. The staff kept getting up in the middle of our pedicures and doing other things. It was very distracting. Somehow when she was trimming my toes she ripped some skin around my big toe and it hurt a lot. She tried to say it was because of how my nails were growing but it didn't make sense. I get pedicures all the time and no one has ever had a problem trimming my nails. I thought at this point most salons had stopped using those razor blade things so I was surprised to see this place was using what looked like a metal cheese grater. I opted out of that. The staff themselves were very nice, but awkward and very disorganized. This is probably not their fault, it's the fault of management. On the plus side they did let us bring our own wine in and drink it. We left the salon at 530. It shouldn't take this long for a basic mani pedi. I got a French manicure and it was very crooked. Overall the experience was not at all relaxing or comfortable. It was supposed to be fun and relaxing for us before the wedding and instead it just added stress to our day bc it took so long and got us off schedule. I will definitely not return here and do not recommend this place. It's now been two days since I got the pedicure and my feet are cracked and sore, much worse than before I got the pedicure.

I went here to get my acrylic overlay removed and a shellac manicure. When the lady was cutting my…read morenails, she asked me if I wanted them shorter, so I said yes. She proceeded to cut them super short, to the point where it hurt. While she was cutting my nails, she ripped a few nails onto the bed. When it came to removing the acrylic, the nail drill was used with a very heavy hand. Even after the acrylic was all gone, she went back in with the nail drill two more times, in order to try and remove the part of the nail that was damaged while the nails were being cut. By the time she was done with the nail drill, my nails were bright red, and it hurt to the point that I thought that she had filed down to the nail bed. When she was filing the tips of my nails, she pointed out that my nails were very weak, I guess in a way to justify why she was having difficulty shaping my nails evenly. The final product visually came out okay, even if the shape is a bit uneven... but my nails are destroyed I naturally have thick and healthy nails. I am aware that acrylic can damage the nail, but I have NEVER had this kind of damage done to my nails during removal before. My nails are currently so thin and brittle that doing simple tasks like doing up buttons or taking cards out of my wallet are challenging. I couldn't even tuck my shirt in this morning because it hurt my nails to the point where I was afraid that they might crack. I am genuinely concerned about losing some nails while I wait for my nails to grow back in. If you do go to this salon, make sure they cut your nails appropriately and don't go crazy with the nail drill. I don't want anyone else to experience this level of discomfort

I love this nail spot! I've been in London for less than a year and looking for a reasonable,…read morequality, and talented (!) nail tech was a challenge. BUT Five Star Nails has finally become my go-to spot! The nail extensions are strong and long-lasting. The salon itself is very easy going...not like those big chain salons that seem to be doing everyone's nails on a conveyer belt. The gentleman and his wife that own it are so kind and always ensuring that you are happy with the shape, colour, design, and everything in between and take pride in their work! They can do anything you ask for! And a BONUS: their services are so affordable that I was shocked upon checking-out! This will always be the place I recommend to anyone and everyone that asks!

From the owner: In the past 17 years we trying to make every customer walks out off my business with the smile on…read moretheir face and we promise still working on it .

I was a walk-in client in January, and I have to say, the ladies here are wonderful. They took good…read morecare of me after I'd made quite a mess fiddling with pin curls, and tamed what was a complete mess into something rather elegant indeed. The place was well-designed, with manicures set up near the door, and a wall for privacy for people getting their hair done. The hair-washing bowls looked far more comfortable than the standard ones (being tall, I loathe scrunching down to fit in most of them), and there were private rooms to the back of the shop for spa treatments. Elena (I'm sorry if I got this wrong, I am terrible with names!) was a lot of fun to talk to, as well; it seems the art of conversation is something a lot of stylists have lost, but not her. She also gave me some good tips on how to manage my hair in future, things easily done at home. When I need a haircut or a style again, I am definitely going here.

I have been going here for just over a year now. I started going after surgery on my ankle because…read moreI was concerned for my sensitive skin and general pain I had after getting out of my cast. I had gone to another cheaper nail salon and mentioned my ankle and they just ignored it entirely. The ladies at Chic are professional and accommodating. They take a lot of care to make sure you're comfortable and they do a great job. I haven't had hair services here, I mainly have gone for the Aveda Mani/Pedis, they are AMAZING (Lindsay & Meghan are awesome!), I've done the express mani/pedi as well, also great. I've had my brows waxed and a number of elemental facials, all fantastic experiences. The only thing I would say negatively, is that when you're in the back room for a facial, you can hear a lot going on in the salon, so it's not super 'peaceful', but it's still great! I would recommend this salon and spa (and have) to all my family and friends. (I do believe they accept walk-ins, but I always book in advance) - little tip - if you're interested in a Mani/Pedi go to the "Packages" tab on the website and book a "Basics" package, it's an extra couple bucks, but you get an eyebrow wax included. **Update** I have since had my hair styled here for my brothers wedding, they did a great job! I also had my makeup done, and it was done beautifully.

You can really tell the owner of this nail salon puts his heart into his business. Every time I…read morevisit, something has changed (for the better). Whether it is new lights or offering wine with a mani-pedi, Hot Nails has evolved since I started coming here 4 years ago. (And yes, they do have a liquor license so you can get wine while you get pampered!) The first thing I noticed about this place is how everyone says hello to the owner Peter like they are the best of friends. You can tell his customers are very loyal and love their work. I find the service is quick and pretty good. My nails come out perfect every time. I think I've only had one experience where I had to ask the girl to put another coat on my nails cause the polish was a bit thin. Not a huge deal at all, she was happy to oblige. Sometimes the service itself is a bit inconsistent, one time I got a scrub with my pedicure and other times I didn't, so I'm not sure what the logic is behind it. Overall if you are looking for a good, quick, and friendly place to get your nails done, check out Hot Nails on Wellington road. The longest I've ever had to wait is maybe 10 minutes. I've never had an issue walking in without an appointment. They also have a loyalty card, after so many visits you get a service 50% off.

This place was fantastic, nicely decorated and very clean. The staff go out of their way to greet…read moreeveryone when they come in. They accommodated me and several others as walk-ins without any issue. I was very happy with my service, I had a shellac manicure with French tips and they look great. I didn't try them but they also had nice massage chairs in the pedicure area and you can have wine or champagne while having a service. The product lines were all natural as well which was very nice. Would definitely try this place again!

3.5 stars. I was…read moretired of having short, stubby nails and wanted a change. I've never gotten nail extensions before, so I did a ton of research on whether acrylics or gel nails would be more suitable for me, and also what the most top-choice nail salons are in London. I ultimately made the decision to go to Kathy Nails for a full set of UV gel nails. I called to book an appointment, and got one for the next day. They also quoted $35 for a full set of UV gel nails over the phone. I arrived at the salon ten minutes before my appointment, but there were three clients still getting their nails done, and only two nail techs. I had to wait for 30 minutes - 20 minutes PAST my scheduled appointment time. Once the wait was over, one of the nail techs began working on my nails, and the other finished. They were both super nice, and we had nice conversations :) They were both very gentle with my nails, and I felt comfortable with the cleanliness of the place. After my nails were done, I was asked to pay $45 even though they said $35 over the phone. Overall, I like this place, and if I were to get my nails done again, I'm definitely down to return. I may not get long nails again though - they're so difficult to type with, and this review took me twice as long to type!

Would not recommend. Me and my boyfriend went yesterday for a couples pedicure and he also got a…read moremanicure. The ladies doing our pedicures used a lot of lotions and crap but did not scrub or remove the calluses from our feet at all. They used a small scrubber on them, that barely removed anything. Then when it came to my boyfriend's manicure, they clipped his hang nails but did not push back or cut his cuticles properly. We paid around $160 total, and I am so disappointed. Our feet and his nails look the same, as if we did not get anything done at all. Save your money!!! Do not go here. Not worth it for the price.

DO NOT COME HERE. The girl drilled down my hand to the bone and made my hand bleed. After telling…read moreher to stop repeatedly she pushed my hand away and yelled, "GIVE ME YOUR OTHER HAND!". After I complained to the manager, he had the audacity to ignore my concerns and tell them that I owed them more money to get an ombré. I didn't even get an ombré!!!! I only got regular one colour shellac! Despicable. Awful, awful service. Did you think I was done? THEY REUSED THEIR NAIL CUTTERS WITHOUT WASHING!!!!! DO NOT COME HERE!!!!

I love these nails, done by Emily just yesterday, a fantastic job. I'll definitely be coming back…read morehere. Picture has only one hand as I can't hold the phone and take the pic too!

got my toes done massage chairs were lovely. water was lovely. polish colour was lovely.read more

I really appreciate the nail techs at this salon. You can tell they try very hard to givr each…read moreclient exactly what they want. I've had nails done for special occasions, vacations, seasonal, and every day wear and I definitely recommend this salon. Thank you ladies!

I am a fussy client and have been to this neighbor salon 3 times. Every time was a lovely…read moreexperience, affordable and lasting work on natural nails, shallac and acrylic.

While making my appointment I spoke with Nicoletta. She was well informed, professional and to the…read morepoint. The spa ambiance was delightful and clean. Having said that, the ladies in the spa are heavily sales focused. They practiced no discretion for the clients privacy. There was an overwhelming lack of professionalism in this office. I was however, satisfied with my results.

I was really disappointed with my experience here. During my consultation, the staff member who…read morebrought me into the side room seemed to lose interest as soon as she realized I wasn't planning to spend thousands of dollars. She even left to tell the nurse that I wasn't spending much. When the nurse came in, she said, "So you just want the basic," which made me feel judged and uncomfortable. At my follow-up appointment, the nurse didn't even take the time to mark around my eyes before injecting. I actually jumped in the chair from the pain. She responded, ya its spicy there. Afterwards, I developed noticeable bruising around one of my eyes Overall, I felt dismissed, rushed, and undervalued simply because I wasn't spending a lot of money. The lack of care and attention to detail left me feeling really disappointed and hesitant to ever return.