Not the place I want to return to. The first time I attempted to drop off items there, they were…read moreclosed, despite it being during their posted open times. When I did manage to drop off my clothing and received it back, there was a button missing but honestly the whole place seemed a little sketchy so I decided it was better to leave with my stuff than get into it.

There turn around time was a bit lengthy. 2 weeks for a comforter but they did a great job on it…read moreand it came back a day early .

Rented from them this past summer. Such sweet ladies and great costumer service. Everything was…read moreperfect, so clean and it all smelled so good. I would definitely recommend their service and sure will use their service again!! I'm very pleased with this experience from the past summer, it was all amazing with their help. Thank you so much!!!

From the owner: We are a linen rental company that covers Cape Cod, we offer free shipping and delivery. read more

My washing machine at home broke so I went to the Chatham laundromat today. Kelsey, one of the…read moreattendants was fantastic. She showed me how to work all the machines and helped me to choose the one that would be most appropriate for me. She helped me with doing my credit card on the machine. She was just amazing. The laundromat is sparkling clean I arrived at 7 AM when it opened. All the waste baskets were emptied,all the counters for folding clothes were very clean. The environment was very very pleasant. I would definitely use this facility again and recommend it to anyone who needed to use a laundromat. While I was waiting for my wash to be completed I saw our other workers handling the laundry of the clients who brought their clothes in to be washed. They were doing a great job and were very careful with all the items. I may look into just bringing my laundry here to be washed by them. Great visit and nothing but praise for the workers and the establishment.

I really didn't appreciate the lady that worked there's attitude. She may have been having a bad…read moreday, but that doesn't give her the right to treat others' poorly! I'll stick with the Harwich laundromat..

do not use them stay away they are a rip off they took my money never delivered my product never…read morefixed my washing machine and now have me blocked and won't take my phone calls. Worst company ever ripping me off for $350.

You took over $600 from me and NEVER issued a refund! You are LYING! I did not call your cell…read morephone late at night. You called me and made excuses why you couldn't get parts after you took my money. I was very patient as you kept lying saying you ordered the part. You made promises to fix my washer and never did. You are a thief! You took my money did deliver or fix my washer because you were angry I wouldn't buy a new washer or lease one from you. Horrible thief!

Our boiler had a soot blowback earlier this year. Sals was brought in by our insurance company…read more They showed up with around 5 people and literally swarmed all over our home. Therewasnoway to see what they were taking since they all went different directions. They emptied our closets and dressers. We had little idea what they took. No photos, lists or receipts. When they began to bring back our clothes, a LOT of items were badly stained and damaged. One expensive coat not only had several new stains but looked like a dog attacked it... giant rip. A brand new cashmere sweater, never worn, was torn and newly discolored. When we finally got back what they said was everything, we began to notice items missing. Many of them were expensive. Many hadn't been worn and still had tags. Sals was unresponsive for many weeks. They never provided an inventory, only got that provided by our insurer who sent us their invoice. Many items on that invoice were not returned! We lost $10k plus of our belongings not even counting the dozens of items damaged and severely stained. Horrible! Don't ever do business with this unscrupulous company!!!

I had a fire in my kitchen and my insurance company hired Sal's to take care of the fabric…read morematerials. Rosa called me s my representative and explained everything to me. The agent that they sent to pick up the clothing, curtains, explained the procedure and helped me decide what to send. The initial clothes (2 day returns came back on time. Because of my skin sensitivity the product that they used broke me out. I called and they rewashed ALL of my products that they just washed! No complaints, no ugly comments, just "Real Customer Service ". We were so grateful ! I wish that there were more stars to give. I will forever be grateful to Sal's. To the entire team working there, THANK YOU!!! You all know what Customer Service is.