They are honest and straightforward. If they can, or cannot, do the work you need, they let you…read moreknow before you pay a service fee! ( Explain what you are having fixed with details and they speak it back to you confirming what they heard. They are careful.). They take care to clean up when they have finished with the job. Very reasonable. Prompt to get to the job, and get the work done.

I retired as Fire Chief and have lived in Portales since 2001 and have used D & D plumbing for the…read morelast five years. They installed my water heater with a very reliable brand and I have not had any problems with it for five years. They also replaced under sink supply lines and drains. They used top parts and did it in a very timely manner. They have also install my outside frost free faucets, replaced the float in my toilets and helped me plan for a septic tank replacement. I like D & D because they respond the same day and very fairly priced on their parts and labor and they back up the work they do.

I have seen the other reviews on this business and can see that Buddy's has improved their customer…read moreservice since they were posted. We first moved to Clovis in 2022 and had Buddy inspect the house. He was brutally honest on all things that needed fixed and we had the major ones fixed right away. However, this was our first house purchase and we didn't know exactly what to expect from a home inspection. We didn't realize that part of a normal house inspection doesn't require the inspector to run a camera down your sewer line to make sure that it is open and to ensure that the previous owners didn't do things to get the house sold because they knew he wouldn't check. (Long story short the air conditioner drain line was clogged, causing the air conditioner to dump water on the floor). We have used Buddy a few times since living there and, while he is hard to get ahold of directly, he now has a secretary that schedules everything for the business. The first time he came out in mid 2022, we didn't know where the filter was on the old A/C unit. He found it right away and it was completely clogged so we assumed that was why it was dumping water in the floor. A few months pass and it starts dumping water again. We call a few different people (not Buddy) who tell us the Air conditioner needs replaced completely. Fast forward to our move out and we call Buddy, whose apprentice diagnoses the problem as a clogged drain line and cleans it out. Turns out that was the problem all along. A few months prior to our move out, we paid Buddy just under $5000 to have the sewer line (that had been giving us issues since the moved in) replaced. His team was there within a day and had the job done within 2 days. It drains perfectly and they didn't make that big of a mess. I know this post is long, but the tl;dr of it is: people change. Buddy's business has improved immensely since the past reviews and they do very good, quick work. Home inspections don't typically include sewer line cameras or A/C system deep dives. Just ask the inspector and they will probably do it.

Buddy did a home inspection for us in Clovis. We were out of town buyers. He was supposed to…read moreadvise us of any issues. When we moved in, we found that nearly all the plumbing was shot. Galvanized pipe that had all collapsed in on itself. The water wouldn't run through the pipe at all as the supply lines were totally clogged, it also wouldn't drain. We've had to pull up the floor and replace drains, replaced all the interior plumbing with new etc. I'm sure he knew the house was in horrible shape, because he's married to one of the women at the real estate office. He's either totally inept, blind or a thief, you can decide which. There's no way he couldn't have known these issues. Do not hire this guy to inspect anything for you. He shouldn't be allowed to work. You are throwing your money away giving anything to him.

No drama here. Had to troubleshoot some issues with my hot water. Found them on homeadvisor and…read morethey scheduled an appointment immediately. Provided expedient service at a fair price and more importantly solved the issue.

I have a home in New Mexico which we use as a rental property in which I needed the AC…read moreinspected/upgraded. Not being from the area and only visiting once or twice a year, I contacted this company to help service it. I made them aware of my schedule and that the appointment would be time sensitive. He texted me the night before saying he'd be there promptly at 9am. At 12 noon he still had not shown up though he kept texting updates about "be there in 20 minutes." When he finally showed up a little after 1PM he offered the most perfunctory of apologies and the flimsiest of excuses. As I just wanted to get the appointment over with I let it go in the hopes he could at least accomplish what I was paying him to do and be done before I had to get on a plane later that evening. No sooner does he unpack his gear than he asks to use the bathroom. I say fine assuming he'll begin the job soon. He was LITERALLY in the bathroom forty five minutes!!! I'll spare you the gorey details but suffice to say, it was olfactory nightmare when he was done. And it was only after he reemerged that I realized he smelled slightly of alcohol, which now made his tardiness and bathroom time easier to understand. Fed up I asked him to leave. He put up some resistance complaining about all the time and effort it took to get out to the house and unpack his gear. Thankfully I hadn't been charged prior to the appointment though I still wasted all that time flying out to New Mexico and still had to fly back a month later to get the AC serviced by an actual professional. I would NEVER RECOMMEND this person or his business to anyone. Do yourself (and your toilet) a favor and AVOID AT ALL COST.

I called in for my AC unit not cooling. They fixed it in less then 12 hours. The best customer…read moreservice I have ever had. I will always use this company. Dustin

Great service! Came out to fix leaky valve, they got the job done They are always polite and answer…read moreany questions you have. Highly recommend!

An absolute horrendous example of a being. He's missing every common decency of a human being;…read morehence left it out. A crook of the highest caliber. AVOID AT ALL COSTS. Tried to charge $14000 for an 18SEER HVAC system that literally cost him $2800. Zach has changed his business name more than he's changed his underwear. Provides excessively expensive subpar items & services. You'd be better off burning your money over hiring this person. At least you'd be warm for a spell.

Does anyone know how to report a business to the Better Business Bureau?…read more Warning: Avoid Zia Mechanical Services (a plumber) at all costs. Seriously, people NEED to know about this. I don't want anyone else to go through this. -Charges ridiculous amounts in interests -Pressures you to pay extra in cash at his property, not offering a Zelle/Venmo/anything else besides checks which we don't have -Refuses payments when you try to pay -Then threatens to put a lien on your house and charge extra fees if you don't pay "by the end of the day" -Tries to get you to leave the cash in the mail box promising a receipt "later through email" He gave us an estimate in writing and we paid him $1000 up front, but he told us we could pay the remainder the following month. Nowhere in the estimate did we have anything about a due date or extra fees, nor did he mention it in person. I even have a text from him saying we could pay it in equal amounts over 12 months with no interest. I got another invoice with an additional $390 interest fee one month after service was rendered. I tried to pay him the original amount and he told me to get off his property, refusing payment. He pressured me for a few hours to pay him the additional undisclosed fee by the end of the day or he would put a lien on my property in the morning. Finally I agreed. When I showed up to pay, he SAID HE WASN'T HOME and we could deal with it tomorrow. This was less than an hour after his threats. Finally he told me to leave the cash in his mailbox and told me he would email me the receipt later. When I refused, he threatened a lien again and hung up. The only way I got out of this one was to pay in person in cash with witnesses present. Extortionate, unprofessional, unacceptable Is there a 0 star option?