Our agency had a great experience with Store Here Self Storage, especially thanks to Resha! The…read morecustomer service was excellent -- friendly, helpful, and professional from start to finish. The units are clean, well-maintained, and easily accessible, which made storing my belongings stress-free. The simple, convenient bill pay process was an added bonus and made everything easy to manage. I truly appreciate the great service and would highly recommend Store Here Self Storage to anyone looking for a reliable storage facility!

This facility has not had an operational gate since July. They are not providing the secured self…read morestorage service for my RV that I pay for. I emailed them on August 21 to report this issue with no response. Due to no response, I went to the office approximately 2 weeks later where I was told it would be repaired the next week. I requested that they please notify customers when the gate is nonoperational so that I can check my RV. I emailed again on November 6 about the non-operational gate, after I used my RV that weekend and the gate was wide open again. I did not receive a response until I emailed corporate customer service the next day. I was told by Derek that he is a temporary worker, the manager is out for weeks, and the gate hasn't worked in the weeks he has been there and won't be fixed for a "few more weeks". Based on the lack of an operable gate for many months and lack of communication about this problem from this facility, I would not recommend.

Newly renovated buildings,roofs,roll up doors new rain gutters also LED lighting currently two new…read morebuilding under construction also very nice facility

Apparently you do not get a partial refund for being in the unit for 5 days. When I call and end my…read morelease they say no problem I got u everything is fine.. I call back 10 days later.. They say oh u need to email us so we can send the deposit and all sort of thing.. Why didn't u fucking tell me that the first time I call?? Worst communication ever.. I wouldn't recommend it to no body.. N I already prepare to kiss my deposit goodbye.

I highly recommend storage world for all of your storage needs. The faculty is always clean and…read morewell kept. I like the extra security not only at the entrance but into the actual climate control storage area as well. Front desk employees are always so helpful and courteous!

I feel my contents are safe at storage world in Opelika Al The personnel is very helpfulread more

I greatly appreciated the hands on assistance provided by the Manager of this facility. I contacted…read moreLuis Martinez by phone, as I am out of state and was not able to go into the facility. He listened to my concerns, then did the research and reached back out to me to discuss the storage capacity of the various sized units and location of the units within the facility, to find a more affordable location. I feel good about referring relocation clients and family friends to this facility. It is clean and well maintained. Thank you Luis for your assistance.

Best rates anywhere in the area. Super kind lady answers the phone every-time. Set me up with a…read morestorage unit and reserved me a uhaul truck they have onsite within hours of calling. Couldn't be happier.

Property is clean and workable for a place to store some stuff for our family. It works!…read more Shoutout however to Nyjah who helped us with an issue of a missing key and a temporary arrangement while out of town. Even though my request was not in the "norm" of her daily tasks, she never hesitated or hindered to represent a willingness to assist and convey answers. You can teach Customer Service to people but some people like Nyjah just have the necessary character to do it well. Extra Space is very fortunate to have Nyjah represent this company and this property Owner. Thanks for being human!

I am very satisfied with the customer service I received today!! Will definitely recommend to all…read moremy family and friends!

Doing construction work in this area I was looking for a storage facility that will keep my…read moreequipment safe when not in use and was easily accessible for my staff after renting this unit I am very satisfied with the staff and the security and a location especially the price 24-hour accessibility which means I can get to my equipment whenever I need to thank you Smith storage for being so accommodating definitely recommend this facility to anyone looking for storage

Charlie was extremely helpful when it came to renting a uhaul from his location. While we didn't…read morestore anything, I would come here again for any other needs and recommend this for anyone else in need of moving supplies and storage.