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    Issaquah Pet Sitter

    5.0 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    9 hours

    Response rate

    100%

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    Jax Dog Drop Riverdog - Burnt outlet

    Jax Dog Drop Riverdog

    (72 reviews)

    I have mixed feelings about my experience at River Dog Jax. On one hand, the instruction is…read moretop-tier. I absolutely love Keiko Swanberg; she is a highly experienced and incredibly positive certified trainer. Her teaching style makes a world of difference, and the progress seen in the classes is a testament to her expertise! However, the facility itself leaves much to be desired. The space is consistently dirty and unkempt. There is a very noticeable smell, and dog hair accumulates heavily in all the corners and along the edges of the room. It is disappointing to have such a high-quality trainer working in an environment that feels so neglected. I hope the management prioritizes a deep clean soon to match the caliber of their instructors.

    I am not much of a Yelper but decided to leave a comment on here in addition to my Google review…read more Our pup Indie has been going to Jax Riverdog for nearly 2 years. Indie requires some extra attention and care due to some injuries and food sensitivities, and when Carolyn and Kim were there- she definitely received all the love and attention! Indie knows Jason very well and enjoys his company, and I believe she is slowly warming up to some of the newer staff (she is a particular pup.) Indie always comes back exhausted from camp, and we always love seeing photos of he on her walks, or playing games, or, her favorite, getting pup cups! The team at Jax, especially the Companion Camp have always been informative and caring and we know that Indie is in good hands here, when there were days her arthritis was acting up, the Jax team was quick to contact us, and let us know how she was doing so we could determine if she should just rest, or if we should come get her. She also wears a brace (for her arthritis) when she is active- so Jax has been very understanding in learning how to put it on her, and when it should be used. We have also given her a bath in their facilities (wish it was open on weekends but understand that requires additional staffing) We are currently taking our 2nd class on K9 Nosework with Austin on the weekends - and she loves it! We have had positive experiences at Jax and truly appreciate all of the folks that look after her when she is in their care.

    PetSmart

    PetSmart

    (105 reviews)

    I took my dog to the grooming salon and checked in as usual. During check-in, the groomer, Kara O,…read morefelt through my dog's coat like normal and didn't mention any concerns about matting or difficulty grooming. I even agreed to go with a shorter cut to make things easier for her. However, after having my dog for two hours, she called and said his head was too matted to finish grooming. This felt more like an excuse than a genuine issue. It seemed like she didn't want to complete the job, especially since she already appeared behind and uninterested when I first arrived--she kept us waiting while she was outside vaping. I'm extremely upset that my dog was sent home like this. Not only did the groomer think this was acceptable, but the manager did as well. There was plenty of opportunity at check-in to assess whether the grooming could be completed. Instead, she shaved almost all of my dog's body and left his head untouched, making him look completely uneven. This experience was very disappointing. I will not be returning, and I strongly believe Kara O should not be handling dogs if this is the level of care provided.

    We absolutely love the groomers at our pet squad in Issaquah! We take all three of our dogs to be…read moregroomed, and today I had the most wonderful experience with Kyla! You can tell how much she loves animals and her caring disposition. I brought in my Rhodesian Ridgeback, who is a rescue, and he could absolutely not get enough of her. She is so kind and loving towards animals... I can see why she is fabulous at this profession! Kyla, thank you for being such a loving person, and loving our animals when we bring them into the grooming salon. I know sometimes a lot of dogs are barking and stressed out, and I can tell that you just have an amazing disposition and a love for animals, thank you!!

    Issaquah Pet Sitter - dogwalkers - Updated May 2026

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