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Islands fence

5.0 (1 review)
Open • 7:30 am - 7:30 pm

Services - Islands fence

Deck construction

Deck repair

Deck replacement

12 More Services

Fence and gate installation

Fence and gate painting or staining

Fence and gate repair

Fence and gate weatherproofing

Automatic gate installation

Fence installation

Manual gate installation

Fence painting or staining

Automatic gate repair

Fence repair

Manual gate repair

Fence weatherproofing

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8 months ago

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Westchester Carpentry

Westchester Carpentry

(4 reviews)

It's unfortunate that I need to contribute a review to the two included here but I believe it's…read moreimportant to contribute a review that will inform others interested in engaging this business. I can confirm that both those reviews are accurate assessments of Rick DePalma and Westchester Carpentry because I have had the exact same experience. Rick is a jolly, slick talker. He initially comes across as very accommodating which I mistook for good customer service. Seems like he knows how to play the game. Lack of communication: he's non-responsive and dances around scheduling saying, "I have to see what my scheduler says" after which he doesn't respond for weeks and weeks and now months. The excuses noted by the previous reviewer were all things he told me as well as reasons for delays. Non completion of work: I engaged him almost a year ago in April of 2023 and he has not finished the work. He told me 3 to 4 weeks from start to finish and it is now 1 year. Lack of presence on site: I can confirm that he does not come to you unless he is coming to collect a check, which for my job was twice. Again, he talks a good game saying how he will complete the job but does not follow through. Here's how it works. He gives you a pretty good estimate, does some work, and then doesn't finish. He facilitates this by having you give a substantial amount to start and then another substantial amount halfway through. Then he leaves about 10% for the final payment. That 10% is inconsequential to him. He's already baked in his profit and doesn't need that 10%. Net net, he does most of the work and then leaves the punch list of items incomplete and walks away from the 10%. Your satisfaction is not important to him.

Rick Depalma is, to put it politely, a scam artist…read more I engaged him two years ago to redo my mudroom, to make some custom cabinetry, and to finish my basement. Two years later he still has not finished the work, he does not respond to calls or emails, and he makes excuse after excuse for blown deadlines. Worse, he has been through multiple subcontractors because he consistently fails to pay them and they walk off of the job. I am now getting frequent calls and messages from multiple sub-contractors saying that Rick owes them more than $10,000 and asking me to to cover those costs. A huge part of the problem is that he never shows his face on the job site. The only time you will ever see him is when he wants a check, and at those times he is all smiles and is full of apologies and promises to change. He never does, and it is a nightmare. He makes excuse after excuse, I have lost count of how many times he has claimed to have caught covid, broken a bone, had surgery, had a medical emergency, been on vacation, had sick kids, had a broken down truck, etc. The list goes on and on and on and the excuses never stop. Without anyone on site the work is done in a sloppy fashion and often has to be redone (which I had to pay for out of my own pocket just to get it done). There is complete disarray on the job site. His workers left food in my basement and, because no one showed up for weeks, went rotten before we noticed it. We were left with THOUSANDS of maggots and flies, which I had to clean up. I am now in the position of preparing complaints with Westchester County and preparing a lawsuit. Stay as far away from Rick as you possibly can. And note that he operates multiple companies as he runs from bad reviews. Do not work with him.

Islands fence - fencesgates - Updated May 2026

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