Had a great time last night . They have a great product and we are looking forward to talking more…read morevacation time We had a timeshare and this is so much better.

Attended a presentation on Saturday January 16th at the Windmill in Surprise AZ. Nice people, but…read morethe gal handed us a Walmart gift card and said it would have 20-100 bucks on it, my husband was under the impression it was $100.00 after speaking with individuals over the phone prior to this appointment. I called to find out the balance on our way home, it had 5 bucks on it, didn't even cover the gas, let alone 2 and 1/2 hours of our time. Please do not waste your time attending this presentation, if their travel service is so great why do they give you a voucher for vacation and airfare that requires you give money up front and it goes through an agency with a different name, not even concierge vacation services.

Charming, great location, restaurant incredible, grounds are beautiful, romance bathroom very cleanread more

My stay was Christmas Eve, I had requested a room with a fireplace 3 separate times and even called…read more2 days before. When I checked in my room did not have a fireplace, I do not see how difficult it is to give someone who actually calls 3 times and the I don't have one. The towel warmer did not work, and one of the bathroom vents. I won't stay again.

When my company was looking for a new travel agent, we had been through 3 in one year, we stumbled…read moreupon him from the web yellow pages. He answered immediately, even followed up to see if we had chosen an agency yet, and mailed a thank you card for consideration! Needless to say we have been with him for over a year and he seems to work around the clock has an after hours emergency contact to his cell phone and makes sure our frequent flyer numbers are always in the reservations and so far has some how gotten us upgraded almost every time at the hotels we book. Initially we though we could have done our travel by ourselves, but his has got to be the best and most thorough travel agent I have ever known. They even have offices in San Francisco, but we always seem to get him day or nite. By far, the best travel agency out there!

From the owner: Corporate Travel Specialists with a thorough knowledge of individual travel and meeting planning…read morefor groups of 5 to 5,000. Negotiated economy, business and first class worldwide airfares. Will assist in setting or revising travel policy and management. Service is key. We offer extended hours and a FREE after hour representitive for last minute changes and needs. We keep extensive profiles on each traveler to ensure everyone gets what they need while traveling. In addition, we offer negotiated worldwide hotel rates, block room space and upgrades when possible. Contact Jack to set up your account today!

We had a lovely trip to Paris, Lourdes and Bruges, Belgium in May. Kate at the Wilmington store…read morewas extremely helpful not only in booking our flights, accommodations and tours, but also providing us with advice and suggestions. She even helped us revise our taxi pickup when we emailed her from Paris. I would definitely contact her again to help us plan our next trip. She is exceptionally knowledgeable and easy to work with.

I had a great time on Royal Caribbean Cruise. My second cruise with many more to go. It was good to…read moreget away from the snow and cold.

Shauna was extremely helpful with planning my trip to Disneyworld! She knew all of the great…read morerestaurants and how to make the most out of the trip. I would have been lost without her and it made the trip go very seamlessly. The planning can be extremely overwhelming on your own and Shauna was amazing and explained everything until I understood. The stickers for the magic bands were adorable too, we got so many compliments. You have to use Shauna for all things Disney so that you spend time creating memories instead of stressing over the details. Thank you!!!

Erin was so helpful with managing our trip and she got all of the dinner reservations I wanted, at…read morethe time I wanted them. She's easy to talk to and she let us know all of our options and how things work. I highly recommend her! We also got a little surprise from her at the front desk which so nice and it added some magic to our trip. I will definitely be needing her for our next trip!

They are fraudulent! I thought that I was calling Korean Airlines to correct an issue I was…read morehaving online. They booked my ticket- but, it was double than the online price. The agent acted like he was an agent for Korean Airlines. I feel like an idiot!

On 8/13/2024 I purchased two Delta Airlines tickets for $ 1356.80 each, totaling $ 2,713.60 for a…read moretrip to Sicily and Malta. On 2/19/2025 Delta Airlines informed me that I may incur a missed flight on my return flight from Malta at my connecting airport in Paris, France, so I contacted Delta Airlines to discuss my options. The agent who identified himself as a Delta agent told me I would need to book another flight with United Airlines. I questioned him on why I could not reschedule with Delta? I was told that Delta could not accommodate a satisfactory scheduling change and I should rebook another flight with United Airlines. I was told that I would receive a full refund from Delta in a week or ten days. I questioned him on how he could book another flight with United Airlines when he was a Delta agent? He told me that he worked at the International Center that specifically deals with scheduling conflicts and that they work with six different airlines. Due to this misrepresentation and the fact that my trip was approaching rapidly, I agreed to purchase a new and more expensive ticket. The United ticket was $ 3,989.90. When this charge appeared on my Chase credit card it was divided into three charges: United Airlines for $1,131.31, United Airlines for $1,131.31, and UA United Air Tickets for $1,727.28. Over a week passed and I did not see a refund on my Chase credit card from Delta for the flight cancelation. I contacted Delta who informed me that I still had an active ticket with Delta and no refund was requested. At this point I realized that I was double booked for the same trip. I then cancelled the United reservation because it was more expensive and the Delta reservation was nonrefundable. The booking agent Leonard, at FirstFly Travel LLC, 888-447-7389, EXT. Leonard, misrepresented himself as a Delta Airlines agent and did not disclose that $1,727.28 was part of the total ticket price of $ 3,989.90. He did not explain the $1,727.28 charge or any specific break down of this charge. I was only aware of this fraudulent charge after my credit card was charged. I would not knowingly pay a service charge of $1,727.28 to book a flight. Who in their right mind would do such thing? I have attached documents as proof that I had a valid reservation with Delta Airlines and that I indeed completed that trip. I have also attached proof of the United Airlines cancellation confirmation and the subsequent credit received from United for the nonrefundable ticket. This entire incident was a scam from the start with multiple misrepresentations.