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Island Comfort

3.9 (35 reviews)
Closed 8:00 am - 5:00 pm

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Services - Island Comfort

HVAC installation or replacement

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Recommended Reviews - Island Comfort

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First of all, everything did not go as we planned, but I know that happens with every company. But the best companies will go the extra mile to make sure things are adequately rectified, and that is what kind of company Island Comfort is. We have several units with them, and when one went out and after several tries to repair it, the owner, at a loss to the company, directed his staff to go above and beyond to replace it. I was so grateful to them for getting this job done and now we are enjoying the benefits of A/C as we had planned. This is a great company--not only do they give back to their community in so many ways, they work with integrity to meet the needs of their customers. Just a really great company.

Island comfort
Lisa L.

Kaiwi the technician amazing and respectful good Christian values..highly recommend island comfort

Island Comfort Air Conditioning dream team!
Cyrila P.

To keep cool and comfortable during the summer, we can no longer depend on island trade winds wafting throughout the house, ceiling fans, or floor fans to keep our guests comfortable. The record high hot humid weather we have been having caused us to consider investing in outfitting our vacation rental home in Princeville with air conditioning. It was the best decision going with Island Comfort. My husband Jim and I are very impressed with this air conditioning company here on Kauai. Ken Starr's crew installed 5 Daikin A/C Split systems. It took them only a day and a half to do the job. Rocky met with my husband to provide a proposal and was excellent in communication making sure we approved the placement of each unit. David, Will, and Brian are a great professional crew, organized and cleaned up as they worked. Lead installer, Jeff Esposito kept us apprised of the progress. They finished in time before the next guests arrived the next day. We highly recommend Island Comfort!

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4 months ago

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Ken S.

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8 days ago

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10 months ago

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Ken S.

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2 months ago

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Ken S.

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2 years ago

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Ken S.

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1 year ago

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Ken S.

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1 year ago

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Ken S.

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1 year ago

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1 year ago

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Ken S.

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2 years ago

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Ken S.

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2 years ago

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Ken S.

Hello Lisa. Thank you for the awesome review and recommendation!

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1 year ago

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Ken S.

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3 years ago

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6 years ago

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Ken S.

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4 years ago

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5 years ago

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4 years ago

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Ken S.

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7 years ago

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5 years ago

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Ken S.

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5 years ago

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4 years ago

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Ken S.

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6 years ago

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5 years ago

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5 years ago

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8 years ago

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6 years ago

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3 years ago

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7 years ago

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8 years ago

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Ken S.

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5 years ago

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Ken S.

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5 years ago

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7 years ago

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Ken S.

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8 years ago

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Ken S.

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7 years ago

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Ken S.

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6 years ago

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Ask the Community - Island Comfort

What is the normal costs to replace an existing Split AC unit with two Air ducts for a small 400 square ft house in Kailua, HI 96734?

Aloha Terry, please give us a call so that we can assist! 808-475-0441, thank you!

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Review Highlights - Island Comfort

The way I found Rocky was following the clean, well stocked and maintained Big Blue service vans!

Mentioned in 14 reviews

Read more highlights

Kauai Air Conditioning & Plumbing - Voted Best of Kauai for 2025

Kauai Air Conditioning & Plumbing

(21 reviews)

I would highly recommend Kauai Air Conditioning & Plumbing. I requested a service call to swap out…read moreone of my toilets by sending an email over the weekend. I received a phone call to schedule the installation first thing Monday morning. Deepak and Mike showed up promptly as scheduled and handled the job quickly, leaving the bathroom spotless.

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.

Island Comfort - hvac - Updated May 2026

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